Testimonials from satisfied Clients...


Wednesday, June 20th, 2018:
Rick was able to give me the CORRECT answer the first time.. sadly my previous Tech Helper was not.. he tried with numerous emails and finally handed my problem over to Rick.. it was solved with Rick's first response! Thank YOU!!

great service

Wednesday, June 20th, 2018:
Thank you for your help. But still after all the efforts, this site too made me roam around round and round but no installation box was visible . Could I open the closed ticket?

Excellent and quick help.

Sunday, June 17th, 2018:
Tech was very helpful

Excellent service. I made another recommendation to a friend today.

Sunday, June 10th, 2018:
he was very helpful thank you

I would not hesitate to use protonic again

Thursday, June 07th, 2018:
Highly obliged for so much help- all step by step.

protonic is having such excellent and great technicians.

Thursday, May 31st, 2018:
Many thanks for your help Paul...the links and guidance you gave have helped me resolve my issue..I uninstalled the iCloud on my pic and reinstalled from the link provided and data at last began to flow to and from my calendars to the adjustment or two in settings and we are away....GREAT SUPPORT, GREAT HELP AS ALWAYS...MANY THANKS AGAIN, VERY MUCH APPRECIATED

Great help, Great support.....took a while to get help this time but when it arrived it helped solve my issue...have been a satisfied customer for many years and always turn to Protonic for help with computing issues

Monday, May 07th, 2018:
Rick: THANKS for your excellent help as always - have recommended and directed Protonic to several friends. FYI: it was not the CD - it was the CD DRIVE! Purchased and installed a new one - HURRAY!

Do you ever do remote?

Sunday, May 06th, 2018:
so helpful thanks

love it

Saturday, May 05th, 2018:
Thank you. It is understood that nothing much could be done to get rid of the irritating triangle but we are only at the mercy of wifi.

Thank you for the response.

Thursday, May 03rd, 2018:
. My school has been notified of the problem but I am not sure if they corrected it.

Recommended your service again today.

Sunday, April 22nd, 2018:
Great service. .

Referred others today.

Wednesday, April 18th, 2018:
I have used Protonic for years, learned a lot about my PC -- but now have a MAC & am so happy to also find good help & advice for that. Paul was very helpful & patient with my lack of MAC knowledge & gave me advice in many areas, as well as informational links.

Protonic is great!

Wednesday, April 18th, 2018:
I'm going to try to enact the advise you gave me Paul.You did an excellent job of explaining the question.

I feel bad that I can't afford $ to help support this great support site.SS doesn't go very far now days.

Monday, April 16th, 2018:
Thanks for your help.

Thanks for your help we get.

Thursday, March 29th, 2018:
Thank you. We understood thru your suggested website that all the features available with Windows 8 can't be availed with WIN VISTA.

Thanks a lot for the help.

Thursday, March 22nd, 2018:

Recommended your service again today.

Thursday, March 22nd, 2018:
Paul was great..very patience, knowledgeable, cool, collected, kind..resourceful. It was definitely interesting. And Protonic, the best !

The best !

Tuesday, March 20th, 2018:
Thanks a lot. The icon appeared again quickly, the moment I followed your instructions which were so clearly defined.

without PROTONIC help, the PC world would have been limping searching for solution here and there.

Saturday, March 17th, 2018:
Excellent keep on payroll: FYI after I submitted the question was looking around in the options and found an option report switch back to classic and to let them know why I wanted to switch - I said I didn't like the new format. Presto, change it was restored. I am NOT sure what I did but I changed it back.

I recommend you every single chance I get.

Friday, March 16th, 2018:
FYI It appears only side of one of 4 discs is affected. I will get disc cleaner and head cleaner this weekend. The regional settings says 4 changes allowed and it is set to region 1 - I assume USA; other DVD's work. Tech did a great job I sent the FYI so he'd what what will happen.

Recommend your service every chance I get.

Thursday, March 15th, 2018:
Tech is great! .

I have recommended you again today.

Thursday, March 15th, 2018:
Tech was helpful. I was able to convert some of them so they work. The others I can't and can't re download as the deadline for downloading has expired.

I recommended your service again yesterday afternoon.

Sunday, March 11th, 2018:
Tech was excellent. I FWD tech's response to company rep so he could share with others. I think company may be unaware of the problem. Thanks to the rep was I able to return my defective merchandise for warranty replacement. Please .

Recommended your service - see first box above.

Friday, March 09th, 2018:
With Paul's help,I was able to solve the problem after the second step. I downloaded Malwarebytes and it found seven problems that my old anti-malware program did not.

It's pretty good. I always go to them first whenever I have any kind of tech problem that I can't solve myself.

Thursday, March 08th, 2018:
Thanks a lot for telling the real disadvantages and complication I will face if I use win-vista with the modern laptop and internet.

Protonic - An instant tonic to revive the ailing computer.

Saturday, March 03rd, 2018:
Thank you for your quick help.

A great boon to one, when he gets stuck with his PC.

Saturday, March 03rd, 2018:
Thank you Paul for responding to my query. I believe the problem is a false-positive as you concluded. I appreciate your time invested in helping.


Thursday, February 22nd, 2018:
I took tech's advice and contacted webroot and got the answer I needed.

Recommend your service every chance I get.

Thursday, February 22nd, 2018:
Very helpful and useful advice. .

Recommended your service again today.

Friday, February 16th, 2018:
I know the question was unorthodox and I do appreciate your response. Ron

You may want to consider instituting a premier service where technicians/volunteers can provide assistance via remote access similar to Microsoft's answer desk or like Apple's technical support.-.

Sunday, February 11th, 2018:
Tech was very helpful in helping me transition to Chrome.

A great source I can always count on .

Sunday, February 11th, 2018:
Tech was very helpful in making transition to Chrome

Recommended your service again today.

Sunday, February 11th, 2018:
Thanks again, Paul. Always a pleasure!

I honestly don't know what I'd do without you wonderful folks. Thank you just doesn't seem enough!

Wednesday, February 07th, 2018:
Tech was excellent. The problem turned out to be more serious than either of us thought. I printed out a copy of the tech initial email to me for the tech(s)n at Best Buy to see what had been tried but failed. They did a full diagnostic of hardware, tuneup and changed my browser and that corrected problems.

I learned a lot from this experience. Sometimes it pays to go to a professional tech. The important thing is the computer is fixed.

Wednesday, February 07th, 2018:
Thank you so much for your assistance, Paul. Everything seems to be going well. Learning curve, on a scale of 1 - 10, seems to be around a 2. It's working and it's great! Thank you again!

I am always thrilled with the quality of help I get from the techies here at Thank you for all the help you have given me over the years. I have NEVER had to take my computer to the shop thanks to you wonderful folks!

Wednesday, January 24th, 2018:
James gave me a quick and easy fix to my problem, very professional. Hope I get him again, for I the dummy always has problems. Hope he gets a lot of practice fixing the new skype problems. Thanks again Protonic you got some good tech people.

When you do the job you do, don't mess with success. Thanks again you have been helping me since 2002.

Tuesday, January 23rd, 2018:
Thank you for the quick and precise answer. It solved the confusion that power supply if added to the crt monitor attached to my laptop could harm the laptop.

God bless, where people in problem get quick and right guidance.

Monday, January 22nd, 2018:
Tech answered my question and then some. Tech was great!

I recommend your service every opportunity I get!

Sunday, January 21st, 2018:
make sure Jevan recieves this if you would. Jevan did a fantastic job in giving me a solution to the problem, I think it would have been the fix to the problem as stated. Only problem was that one of the correction steps was not possible unless I down loaded the part I was short in my "10" local users and groups, without that the segment the fix was impossible. I decided to just live with the problem as it was. Thanks again to Protonic,,

fantastic as is,,, leave it alone, lol same response I give to Skype. thanks neal baker

Friday, January 19th, 2018:
Thank you for your quick help.

A friend in need is a friend indeed. Protonic helps u when u find urelf stuck.