Testimonials from satisfied Clients...


Saturday, March 17th, 2018:
Excellent keep on payroll: FYI after I submitted the question was looking around in the options and found an option report switch back to classic and to let them know why I wanted to switch - I said I didn't like the new format. Presto, change it was restored. I am NOT sure what I did but I changed it back.

I recommend you every single chance I get.

Friday, March 16th, 2018:
FYI It appears only side of one of 4 discs is affected. I will get disc cleaner and head cleaner this weekend. The regional settings says 4 changes allowed and it is set to region 1 - I assume USA; other DVD's work. Tech did a great job I sent the FYI so he'd what what will happen.

Recommend your service every chance I get.

Thursday, March 15th, 2018:
Tech is great! .

I have recommended you again today.

Thursday, March 15th, 2018:
Tech was helpful. I was able to convert some of them so they work. The others I can't and can't re download as the deadline for downloading has expired.

I recommended your service again yesterday afternoon.

Sunday, March 11th, 2018:
Tech was excellent. I FWD tech's response to company rep so he could share with others. I think company may be unaware of the problem. Thanks to the rep was I able to return my defective merchandise for warranty replacement. Please .

Recommended your service - see first box above.

Friday, March 09th, 2018:
With Paul's help,I was able to solve the problem after the second step. I downloaded Malwarebytes and it found seven problems that my old anti-malware program did not.

It's pretty good. I always go to them first whenever I have any kind of tech problem that I can't solve myself.

Thursday, March 08th, 2018:
Thanks a lot for telling the real disadvantages and complication I will face if I use win-vista with the modern laptop and internet.

Protonic - An instant tonic to revive the ailing computer.

Saturday, March 03rd, 2018:
Thank you for your quick help.

A great boon to one, when he gets stuck with his PC.

Saturday, March 03rd, 2018:
Thank you Paul for responding to my query. I believe the problem is a false-positive as you concluded. I appreciate your time invested in helping.


Thursday, February 22nd, 2018:
I took tech's advice and contacted webroot and got the answer I needed.

Recommend your service every chance I get.

Thursday, February 22nd, 2018:
Very helpful and useful advice. .

Recommended your service again today.

Friday, February 16th, 2018:
I know the question was unorthodox and I do appreciate your response. Ron

You may want to consider instituting a premier service where technicians/volunteers can provide assistance via remote access similar to Microsoft's answer desk or like Apple's technical support.-.

Sunday, February 11th, 2018:
Tech was very helpful in helping me transition to Chrome.

A great source I can always count on .

Sunday, February 11th, 2018:
Tech was very helpful in making transition to Chrome

Recommended your service again today.

Sunday, February 11th, 2018:
Thanks again, Paul. Always a pleasure!

I honestly don't know what I'd do without you wonderful folks. Thank you just doesn't seem enough!

Wednesday, February 07th, 2018:
Tech was excellent. The problem turned out to be more serious than either of us thought. I printed out a copy of the tech initial email to me for the tech(s)n at Best Buy to see what had been tried but failed. They did a full diagnostic of hardware, tuneup and changed my browser and that corrected problems.

I learned a lot from this experience. Sometimes it pays to go to a professional tech. The important thing is the computer is fixed.

Wednesday, February 07th, 2018:
Thank you so much for your assistance, Paul. Everything seems to be going well. Learning curve, on a scale of 1 - 10, seems to be around a 2. It's working and it's great! Thank you again!

I am always thrilled with the quality of help I get from the techies here at Thank you for all the help you have given me over the years. I have NEVER had to take my computer to the shop thanks to you wonderful folks!

Wednesday, January 24th, 2018:
James gave me a quick and easy fix to my problem, very professional. Hope I get him again, for I the dummy always has problems. Hope he gets a lot of practice fixing the new skype problems. Thanks again Protonic you got some good tech people.

When you do the job you do, don't mess with success. Thanks again you have been helping me since 2002.

Tuesday, January 23rd, 2018:
Thank you for the quick and precise answer. It solved the confusion that power supply if added to the crt monitor attached to my laptop could harm the laptop.

God bless, where people in problem get quick and right guidance.

Monday, January 22nd, 2018:
Tech answered my question and then some. Tech was great!

I recommend your service every opportunity I get!

Sunday, January 21st, 2018:
make sure Jevan recieves this if you would. Jevan did a fantastic job in giving me a solution to the problem, I think it would have been the fix to the problem as stated. Only problem was that one of the correction steps was not possible unless I down loaded the part I was short in my "10" local users and groups, without that the segment the fix was impossible. I decided to just live with the problem as it was. Thanks again to Protonic,,

fantastic as is,,, leave it alone, lol same response I give to Skype. thanks neal baker

Friday, January 19th, 2018:
Thank you for your quick help.

A friend in need is a friend indeed. Protonic helps u when u find urelf stuck.

Friday, January 12th, 2018:
Good work - I was able to solve the problem. Thanks for the help.

I got an accurate and prompt response.

Friday, January 05th, 2018:
very fast reply- thank you I e-mailed him directly and am hoping for as quick a reply. Thank you though

You people are very kind

Wednesday, December 27th, 2017:
Yes! Thanks for the prompt reply. It made a decision so much easier.

Just knowing you are there is a great comfort. It would be nice if more people knew you were there.

Tuesday, December 26th, 2017:
Tech was very helpful in helping me decide what to do in a very important situation.

I recommended your service again today! Happy holidays to ALL techs and their families. Come to Florida (USA) for sun & fun.

Saturday, December 23rd, 2017:
Paul was cordial and polite, and enthusiastically addressed the issues I was having with my laptop and answering any questions. I've been to some other tech support sites that where the support was not as complete. I really appreciated Paul's sincerity and commitment to solving my computer issues.

I'm very grateful there are sites like available. Today's technology can be rife with problems and issues. Its a relief to know there is somewhere I can go to get help.

Monday, December 18th, 2017:
Very helpful and informative.

Prompt reply after tech did research be they didn't have a ready answer. I recommended your service again today. Happy holidays to all!

Thursday, December 14th, 2017:
Excellent service.

Happy holidays to all!

Thursday, December 14th, 2017:
Tech knows their business well. Solved problem! . As always fast and reliable service. Recommended your service again today.

Great service. I know I can always count it! Happy holidays to all!

Tuesday, December 12th, 2017:
He was outstanding! Went into welcome detailed advice. I have been a donating user for many years and have never been disappointed.

Seldom fails me. Keep up the fine work.

Tuesday, November 21st, 2017:
My 83 year-old brain has trouble understanding some of these tech things. I actually thought if Opera had a PVN it was legal, but now I realize that due to our sue everybody for everything mentality that was not necessarily so. I appreciate the past help on other stuff and understand your CYA position. Happy Thanksgiving Colonel Lou Torraca, USAF(Ret)

See my previous comments and keep up the good work.

Sunday, November 12th, 2017:
Excellent very kind and helpful I am sending a small donation

Great organization The Best Very kind for poor people

Sunday, November 12th, 2017:
I'm very impressed with the excellent help provided by Paul and the rest of this site. Herb Ohren

Great group of people!!!

Tuesday, November 07th, 2017:
Readily understood my problem and answered clearly (forcibly ?) and to-the-point. Much appreciated.

I feel great about - can't think how you could improve, just keep it this way.

Monday, October 30th, 2017:
The tech taught me things that I didn't know and helped me solve it quickly.

I recommend your service every opportunity I get.

Wednesday, October 25th, 2017:
Thank you.

The ever rising sun.

Tuesday, October 17th, 2017:
As always, James was knowledgeable, prompt, and courteous. Thank you, James!

You guys are the best!

Sunday, October 15th, 2017:
As usual 100% of the time James Calkins adequately solved or redirected me to an appropriate web source. He's Awesome!

Enormously satisfied with the expedient response of providing solutions without delay. You have been a source of help to me for years. As far as suggesting an improvement, I'm at a loss to how you could be better than you already are! I will offer you this instead....If you ever want someone to hold up the banner of excellence in your regard, I would gladly be first in line! Take care and 'Do-as-you-would-be-did-by'

Friday, October 13th, 2017:
Thanks for all the info..all the solutions involve too much for me so I'll just do without reinstalling my Home theater.

Always appreciate the help Thanks