IMPORTANT ANNOUNCEMENT! CAN USE YOUR HELP Therefore this is a Blatant and Brazen Request for Clients and FUNDS.

In the past we have been able to operate ONLY from donations from our Clients. Apparently computers are getting better and our Clients are becoming more knowledgeable so donations have gone down considerably. Also, to keep highly motivated Technicians we need more Clients.

We thank everyone who has helped so far with Donations and Your Questions.

As you know all of us are volunteers. PLEASE consider making a donation at OUR DONATIONS PAGE and TELL YOUR FRIENDS ABOUT US!.


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  10 things to do first in Linux Mint 18.3 Cinnamon

Congratulations, you have installed a brand new Linux Mint 18.3 (code name: Sylvia), with the Cinnamon desktop! What's best for you to do, first of all?

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Some Mac users may encounter a weird issue where they attempt to single click their mouse or trackpad but a double-click is registered instead of the intended single click. This is obviously frustrating since a double-click in the wrong place can perform actions you may not want to perform, like ful... Show More
  MacBook Cannot Use Mouse and Trackpad at the Same ...

Some Mac users may find that if they connect an external mouse or trackpad to their MacBook or MacBook Pro, the internal built-in trackpad then no longer works. This may appear like a bug, and some users may think it’s a hardware problem, but the good news is that the inability to use both a mouse... Show More
  15 More Tips & Tricks You Need to Know to Master W...

Windows 10 has so many new features that we couldn't even cover them all with one article. From keyboard shortcuts to revamped search functions and all-new window gestures, Microsoft definitely piled on the fresh functionality in the latest version of their operating system.

Read more at: http://b... Show More
  2 Show Desktop Keyboard Shortcuts for Mac

If you want to show the Mac desktop quickly, the fastest way to do so is often with a keyboard shortcut to reveal the desktop. This approach will push aside all on-screen windows, apps, and other information, and show only the Mac desktop – all without closing any apps.

Read more at: http://bit.... Show More
  How to Install & Use SF Mono Font on Mac with Othe...

SF Mono is a really nice monospaced font available to Mac users within Terminal and Xcode, but you may have noticed that SF Mono is not available outside of those two apps.

If you’d like to use SF Mono font elsewhere in MacOS and in other Mac apps, follow the instructions below to install the S... Show More

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  Best Linux Distributions: Find One That's Right fo...

The landscape of Linux is vast and varied.  And, if you€™re considering migrating to the open source platform or just thinking about trying a new distribution, you€™ll find a world of possibilities.

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MICROSOFT is scheduled to roll-out its blockbuster new Windows 10 update €" Spring Creators Update €" in the coming days. Ahead of the launch, how to block the feature-packed upgrade.
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Apple is launching a major privacy push, with software updates across all its devices to introduce new data privacy information immediately, with an updated website offering new privacy management tools to follow in May.

Thursday€™s updates (macOS 10.13.4, iOS11.3 and tvOS 11.3) are ... Show More
  Linux on Windows 10: Microsoft releases new tool t...

Microsoft has released a tool to help Linux distribution maintainers bring their distros to the Windows Store to run on Windows 10's Windows Subsystem for Linux.

Microsoft describes the tool as a "reference implementation for a Windows Subsystem for Linux (WSL) distribution installer application"... Show More
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The Linux Mint development team plans to launch the next version of the popular Linux distribution Linux Mint in the coming months.

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 What Our Clients Say...

I have used protonic for years, learned a lot about my pc -- but now have a mac & am so happy to also find good help & advice for that. paul was very helpful & patient with my lack of mac knowledge & gave me advice in many areas, as well as informational links.

" Protonic is great! "  April 18th, 2018

I'm going to try to enact the advise you gave me did an excellent job of explaining the question.

" I feel bad that I can't afford $ to help support this great support doesn't go very far now days. "  April 18th, 2018

Thanks for your help.

" Thanks for your help we get. "  April 16th, 2018

Thanks again paul for your insight and knowledge. it was a pleasure to have your help bob  April 7th, 2018

Thank you. we understood thru your suggested website that all the features available with windows 8 can't be availed with win vista.

" Thanks a lot for the help. "  March 29th, 2018

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Mon, 08 Jan 2018 - firefox bookmarks keep disappearing


Many possible reasons that include a corrupt profile, constant updating, no updating, etc. You may want to use a service such as Xmarks.

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Good free software to convert a you tube VIDEO to an MP4 VIDEO


Always difficult to recommend on software tool against another due to personal choice but one of the most popular is


Hi....Can you suggest a good free YOU TUBE to mp4 converter?


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