How many versions of Windows have there been to date. Too many, Windows 1, Windows 2, Windows 3.1, Windows 3.11, Windows for Workgroups 3.11, Windows 95, Windows 95a, Windows 95b, Windows 95c, Windows 98, Windows 98 SE, Windows NT, Windows 2000, Windows Server / Windows Home Server, Windows ME, Windows XP, Windows Vista, Windoes 7. Are free anti virus programs as good as the paid versions? They perform the same function so they do protect you. Since you do not have to part with money they are probably better ..... you are protected but get to keep your money. Should I turn my computer off at night? Yes, you should. This will mean that you do not consume electricity so turning off makes a positive social contribution. Turning off also means that your computer will last longer but most people do not use a computer to the extent of its full life. How I can I see how long a web page is before I print? Use the Print Preview feature in your web browser. Click File and then click Print Preview. be sure to pay attention to the number of pages contained in the document where it says "page 1 of _______." What is a zip file? A computer file that contains one or more files are compressed for storage or transmission. The file extension for this type of file is "zip." What is a "Quickie"? A "Quickie" is a short question about General topics. Why does my computer clock lose time? The CMOS battery needs to be replaced. What does ASCII stand for? American Standard Code for Information Interchange. It is the current standard for text encoding used by computers. Is Windows Complete?? If you run sfc /scannow from a terminal it will check if your key system files are present. Remove a virus. A very good idea. Perhaps the free on-line scan from Trend called HouseCall could help you. Google will show you the way. For complete help go to http://www.protonic.com/index.php?page=ask Does Excel worksheet have to be open to quickly update link. Your question has a number of different facets depending on what is a link. The following article may help you though ... http://support.microsoft.com/kb/327006 Hi, I have an Occigen monitor and want to use the intrgated speakers There should be no problem in doing this if you simply connect it to the Speaker output of the computer. If you already have speakers connected you can get a "Y" splitter at a local Radio Shack etc. How do I see the calendar in Windows? Right-click on the time on the task bar and then left click on "adjust Date/Time" options. How do I get a menu for Word 2007 that looks like the Word 2003 menu? Install and use a program named UBIT found here: http://www.ubit.ch/software/ubitmenu-languages/ What is a computer bug? It WAS actually a BUG that was found in a relay contact of an early computer causing a malfunction. However it has come to mean anything that causes a piece of hardware or software to malfunction. How does a computer virus spread? http://www.ehow.com/how-does_4579979_computer-virus-spread.html Int. Explorer will not play my .ppp files. -- I can save and the play. Details of ppp files are here http://filext.com/file-extension/ppp IE is not the right program to open them. What is an external hard drive? This is a normal hard drive but held in an enclosure which connects to the PC by a USB cable so the drive is always external to the computer. Is an Acer H243H LCD Monitor compatible with a Radeon 5570 video card? The monitor will work with just about any video card. My folders wont get smaller when I click.i am using Vista First step check for spyware infection. Use the free version of http://www.superantispyware.com/ If that does not help please open a detailed ticket ... How do I shut off the caps lock screen icon in windows 7? gateway pc The suggestions in this thread may assist you http://answers.microsoft.com/en-us/windows/forum/windows_7-desktop/caps-lock-notification-appears-on-the-screen-when/285a5edf-eb03-4e19-93c3-63e869486180 After upgrading IE i lost my tab for adding favorites You may need to open a ticket. Please try this first http://support.microsoft.com/kb/318378 If I uninstall Itunes will my ipod classic still work? Yes. Your iPod will still work just fine. You just cannot sync or manipulate your music until iTunes has been reinstalled. How can I get my mic to work on my laptop it was working before? Check that it is not muted in the sound settings. Check the sound device drivers. Perhaps open a detailed ticket? Will Photoshop 7 work with Mac 10.5? http://forums.macrumors.com/showthread.php?t=603579 how do I give feedback? You will see a rating link on the ticket when it is closed. My hard disk --SATA 160GB -- is 5 year, do need to go for a new one? If it works and does not make any noises there is no need to get a new one. If you need further information please post a ticket at http://www.protonic.com/index.php?page=ask . How do I compress multiple files into one file? Use a file compression program to make an archive file. zip files are an example. A free program such as 7-zip will help http://7-zip.org/ How can I quickly increase or decrease the font size on a web page? This depends on the browser you are using. Holding the Windows key and moving the mouse wheel can quickly resize a page. See also http://www.ehow.com/how_4877692_adjust-browser-font-size.htm How do I fix the 2011 browser redirect virus? In the first instance use ComboFix http://download.cnet.com/Combofix/3000-8022_4-75221073.html Where is the internal antenna on my laptop? It is most likely internal to the screen near the top when it is unfolded. However depending on the brand and model it can be located elsewhere. When I am typing black line disappears have to use cursor to put it back Depending on the application you are using this may be caused by a setting called "Hide cursor (or pointer) while typing". This can be set in "Control Panel / Mouse" or as an application setting. Unable to Locate Component GDI32.Dll not found You may like to take a look at this thread .. http://social.technet.microsoft.com/forums/en-US/itproxpsp/thread/7a771d00-d5e8-4422-8bda-1f78897c1023/ My 64-bit PC running 64-bit Win7 with 4GB mem shows 3.25GB usable, why? Please read this article: http://support.microsoft.com/kb/978610/ How to find PDF version of Advanced UNIX Programming 2nd edition try this link http://www.advancedlinuxprogramming.com/alp-folder or google What does HTTP stand for? A detailed definition is at the following link http://www.webopedia.com/TERM/H/HTTP.html What does the term "pentium" refer to? A detailed description is found at this link http://searchcio-midmarket.techtarget.com/definition/Pentium Can anyone help with an Excel formula? Yes no problem - our techs are used to answering these questions but we may need to see the spreadsheet to be able to advise fully. Post the question and we will look at it for you. What are free trial cloud servers ??? Cloud - simply a storage space based on the Internet, It allows users to store data, files, pictures etc for use / retrieval later from the cloud. Many of the main companies offer so much space free What is Open Office.org? OpenOffice.org is the website of OpenOffice which is the free equivalent of Microsoft Office. In Corel Word Perfect - Keystroke options not working Have a look at http://www.corel.com/servlet/Satellite/us/en/Content/1153321168236 for details - if that is not the answer post a question on our main site and one of our techs will investigate for you Do i need ms product code key to reinstall/repair Vista If you restore from a Factory Restore disk you probably do not need the CD Key. If you want to reinstall from a Setup / Install disk you need the key. If you want to repair it is usually not needed. I keep getting the wromg home page where did I go wrong? You probably have a spyware infection. You may want to run the free version of superantispyware just to check your machine is clean. http://www.superantispyware.com/ Windows Media Player windows 7 says insert blank disk even after I do. You may want to run a lens cleaning CD to check that your drive is working properly. If that does not work then open a detailed question ... How do I move forward and back in my browser using the keyboard? Go to the next page - ALT+RIGHT ARROW Go to the previous page - ALT+LEFT ARROW or BACKSPACE Go to your Home page - ALT+HOME For Internet explorer should be the same for them all Is there a way of typing on a pre-printed Adobe (.pdf) form? The commercial "FormTyper" part of "PDF Converter" (http://www.nuance.com/) will do this. I am not aware of any free program that does this. Saving Email Attachments in Eudora Please follow the suggestion in this link http://email.about.com/od/eudoratips/qt/et051703.htm How do I find my Macs IP address? Go to http://www.whatismyip.com/ to see it.on the top of tha page. How come a shortcut (Google) wont pin to taskbar? Other shortcuts do. If you use Windows 7 and Internet Explorer 9 you can do this. Otherwise you cannot. For more information please go to http://www.protonic.com/index.php?page=ask to post a more complete question. How to remove "Personal Shield Pro" from Windows XP computer? Use the free version of superantispyware http://www.superantispyware.com/ How do I export Windows Live Mail address book to Thunderbirds address book Assuming you are running Windows 7 proceed as discussed at: http://www.timesnews.net/blogger.php?id=5&postid=7647 I have 2 copies of windows on my computer. how do I get rid of one of them The instructions in the following link should help you http://www.ehow.com/how_7248191_delete-second-copy-windows.html I can not start Windows Live Messenger and other Windows Live (Windows 7) If none of the Windows Live programs will start, you should reinstall them all. Somehow, they have experienced file corruption and need to be refreshed. Password Protect USB Drives Please see the discussion at: http://forums.majorgeeks.com/showthread.php?t=144508 you should find an answer therein. Some USB drives are available that are password protected in hardware, I need a backup program - free or otherwise. SecCopy not good. Please take a look here: http://www.ghacks.net/2009/04/26/the-10-best-windows-backup-software-programs/ Turn on/off popup blocker Several different pop up blockers available common one is on google toolbar - switch it on or off, simply click it. If you want more control it does have a drop down box for more. If not this ask more May i hide my IP without proxy use? No. Even if you use a proxy your IP address is only partially hidden. It is often still possible to trace back to your connected IP. Your ISP always knows what you are doing ... in detail. Compaq nc6220 laptop - a couple of keys dont work can I repair myself? Yes, this is a relatively cheap and easy fix - see http://www.batterycentury.com/hp-business-notebook-nc6220-keyboard-p-76748.html for the method. You can buy a replacement keyboard online. How do I set up a shared network drive between windows 7 and Vista? Please read through the following guide http://www.howtogeek.com/howto/15247/complete-guide-to-networking-windows-7-with-xp-and-vista/ If you need further assistance please open a detailed question. How do I put an icon on the desktop for protonic.com? Assuming you are using Internet Explorer or FireFox (you did not say) simply drag the icon that is to the left of our address in the address bar to your desktop. How come whenever I try to download, its says "error 1606", please help me! Microsoft offer a solution for "Error 1606" on the following http://support.microsoft.com/kb/886549 - run the Fix it program offered, if that fails post a question on our site for a tech to help you. Does MS NET Framework in Win XP have any function for home user? .NET is a library of functions that many developers use to write software. If it is not on a computer on which you choose to run the program it will not function. Therefore you MUST have it installed. Where to find online volunteering opportunities available for a newbie? A lot depends on what sort of volunteering opportunities you are looking for. Perhaps google would be a good place to start your search? Win XP & NET Framework: is it a browsing app? I want to eliminate it! .net framework is on your system to allow many Microsoft programs to run correctly. I have Fix It utilities, but computer still slow, Why? You probably have a virus or spyware infection. Check for that first.......... 2003 slow to load Check that you have a machine free of spyware infection. If you do ... open a detailed question. Outlook 2003 slow to load Check that you have a machine free of spyware infection. If you have a clean machine then open a detailed question. Computer wont run DVDs Try running a cleaning CD to clean the lenses. It may be that the drive is partially dead though. The JPG extension refers to what kind of file? http://en.wikipedia.org/wiki/JPEG What is a print queue? http://windows.microsoft.com/en-US/windows-vista/View-the-print-queue In Office 2010 Excel, how can I make the home tab my default? Right click on the ribbon and de-select "minimise". Can you stack external hard drives on top of each other? As long as they are in an external disk carrier making them protected. Any easy way to install a router so it will work? If this article doesn't help, please fill in a ticket here on the site: http://www.microsoft.com/athome/organization/wirelesssetup.aspx I receive message: "CMOS ckecksum error". Replace the CMOS battery on motherboard. http://www.liverepair.com/encyclopedia/articles/cmosreplace.asp I am trying to download iTunes, but can't break out of a loop. Can you give me a valid link please? Please try the following link: http://www.officialdownloadstore.com/itunes10.htm Can I use two versions of Google at the same time on my monitor? Yes, if you switch to tabbed browsing. See this link: http://support.mozilla.com/en-US/kb/Tabbed%20browsing What is 000000048? http://support.microsoft.com/kb/331484 Upgrade ME to XP. I install over ME or new Hard Drive? Reformat the hard drive then install XP. How to delete sound from a video (.mov or MP4) file? Imtoo MPEG Encoder www.imtoo.com, import video files, Disable Audio option in the right setting area, just check True, audio removed but not free. Free ones - www.virtualdub.org or www.erightsoft.com Why does my monitor make screeching sounds when on a white screen? Your monitor is starting to die. Replace it. If I install a USB 3.0 card wil that give me a working USB 3.0 port? Not at this time. Windows 8 will support USB 3.0 when it comes out. There are rumors that Win 7 SP2 will carry the needed updates to allow Win7 to utilize USB 3.0. Save AVG updates? http://globalrecordings.net/docs/au/updating_avg_manually.pdf After how much times should i make program updates of an antivirus program? A week is good enough but if you change the settings to auto update then you will not have to worry and always have the latest definitions installed. Where to download a trial version of Windows Vista Ultimate 32 bit? There is no trial version available for download at this time. Microsoft are the only legitimate source of such downloads. How to recover windows password? Use google for help. Due to password protected stolen laptops surfacing we cannot for legal reasons help you. Which is the best free antivirus software at present? http://www.pcworld.com/reviews/collection/5928/2011_free_av.html Does privacy software like easy-hide-ip do any good, or is a router better? At the end of the day neither will fully protect your privacy since your ISP will still have full information. Best to do only things you are happy to be seen doing. On privacy issue below-how do I otherwise stop ads/pop-ups on my computer? Scan for and remove all spyware and virus infections. Then regularly scan with and update the protection software. Fresh install Windows if problems remain. How do I start my PC w.o. it beeping once in the DOS mode (have 2 HDs) This is NOT DOS Mode, it is the BIOS. The ONLY way to do this is to disconnect the speaker. This is not recommended since the BIOS uses the speaker to signal BOOT errors as a sequence of beep I have Avast free and Comodo firewall installed.Am i safe as home user? Yes, as long as you update Avast regularly and stay away from questionable websites. No one is 100% safe, but you are as close to 100% as you can get. iIs Maftoox Antivirus a good antivirus? It has received fairly good reviews and is on a par with AVG Free. Does Microsoft Security Essentials remove all malware? No one scanner will remove all malware, use Anti-Malware in conjunction with MSE: http://www.malwarebytes.org/products/malwarebytes_free New computer, password wont work, help to open laptop A laptop without a password is often stolen. Please go back to the person you bought it from and ask them. I hI ve Bitdefender 2011..How necessary is it to upgrade to 2012 ver Entirely up to you: http://www.bitdefender.com/support/How-to-Upgrade-from-BitDefender-2009-2010-2011-to-BitDefender-2012-711.html How to transfer Thunderbird emails, etc to Outlook 2010 quickly and easily? http://blog.nektra.com/main/2009/04/14/export-messages-and-folders-from-thunderbird-to-outlook-outlook-express/ A public computer has no security software.What precaution should i use? Use this public PC to look up items on the internet, view web pages, and check your favorite teams scores, but do NOT use this public PC for ANY transactions with ANY personal info. Can i use "Epson Stylus TX121 " printer to print digital photos? Yes you can. Product details at the following link http://www.epson.com.ph/epson_philippines/printers_and_all_in_ones/inkjet/product.page?product_name=Epson_Stylus_TX121 Can i print photos with "HP Photosmart C4388" printer? Yes you can but please note that HP have discontinued sales of this printer. What software is easy to use and can get data off an HDD. http://www.pcinspector.de/default.htm?language=1 ... but click on EN in the top right corner if the site loads in German. Disable Win Messenger in XP? See this link: http://support.microsoft.com/kb/302089 Is it possible to sync Outlook (folders, etc) between 2 computers? http://www.outlookipedia.com/outlook/synchronize.aspx http://freelanceswitch.com/working/two-ways-to-sync-outlook-between-computers/ Are there any advantages to upgrading from Win XP to Win 7? Windows XP is about to be unsupported and except for security upgrades will not have support from Microsoft. IF YOUR COMPUTER HARDWARE WILL SUPPORT IT,Windows 7 it is an essential upgrade. Avast or AVG what is the best free AntiVirus I personally recommend AVGFree but it is down to personal preference as both have good reputations. This might help: http://www.moneysavingexpert.com/shopping/free-anti-virus-software?gclid=CIKDuuPNg Is "soluto" a safe download and is it usefull The program has been rated good on CNET so it is certainly worth a try: http://download.cnet.com/Soluto/3000-18512_4-75446583.html What is error 1068 http://support.microsoft.com/kb/827328 Will Microsoft LifeCam Cinema work with AOL AIM 5.9, or need update? See the MSKB article at http://support.microsoft.com/kb/969275 How to Send an email in Thunderbird 11. http://www.columbia.edu/acis/software/thunderbird/basics.html Does MacKeeper really work? Up till now my preferred choice has always been CleanMyMac but for the price this "new kid" looks very good and for the price has a lot of features I would change and go for it so YES Are the motherboards on all Dell C400 laptops compatible? They are compatible to a point. Since C400 computers can be ordered with multiple features, peripherals, and processors One may or may not be able to directly replace another. MS Word will not print on Canon780; other sources & test page normal Uninstall the printer & printing programs(s), reboot. Reinstall printer & program(s). What is the best FREE on line storage? Google or Dropbox work well. www.dropbox.com or www.google.com Both have the ability to store different kinds of files indefinitely and allow access from virtually anywhere. How do I get my menu back on my newly installed Google Chrome? While in Chrome press the "Alt" key on your keyboard and it will show up. Why does my laptop save a scanned document to my pictures? That is the default "save" location for Windows. You can tell the program to save them somewhere else if you so desire. Is it easy to scan a document and convert to PDF format to save? Yes, your manual that came with your scanner should have all the info needed to enable you to do this. What is the best website to buy custom pcs from? (ie ibuypower) Please review the items in this link: http://bit.ly/HP2PMU What is pre-BIOS failure ? If you have this post a question to us for one of our Techs to look at. Generally it is a fault with the system occurring before startup checks, the power supply or mother board main areas to look at. Is an administrator user account required on Windows 7 computer? The REAL Admin account is hidden by default. But, all others, can be restricted users. Do you help with virus removal from my computer? Yes, we can. You'll need to fill out a ticket with some specs and a few more details so we can better help you with this. My hp 5600 printer went offline. How can I get it online? When a printers starts acting up, the VERY first thing to do is uninstall the printer and ALL its programs from your PC, reboot, then reinstall like you did the first day you owned the printer. Besides the fasterfox addon is there a way to speedup firefox startup? Yes there is. Try Speedyfox. This program optimizes the SQL databases inside Firefox to make it start faster. http://www.crystalidea.com/speedyfox Chrome crashes(or at least fakes it) when downloading files, any help? Try uninstalling Chrome, rebooting, then reinstalling with a new installation file from Google. How do I get the program off my computer which is slowing it down? The EASIEST way is to run a system restore back to a day BEFORE this program showed up. In Windows 7, where is the "Run" command on the start menu, as in XP? The easiest way to the Run command is using the Win Key + R buttons. This opens up the Run command instantly. How do you "clean" out a system other than files, cookies, history? http://www.microsoft.com/atwork/maintenance/speed.aspx How do I get rid of Babylon? http://deletemalware.blogspot.co.uk/2011/09/remove-babylon-toolbar-and-search-web.html How do i play 2 videos at same time side by side synchronized? Please either refer to this thread http://forum.doom9.org/showthread.php?t=138430 or take a look at a program called Avisynth. How can I tell for sure if I have a virus on my computer? Generally, run a good-quality anti-virus software (some free ones are Avira, AVG, or Avast!). These will catch most viruses. If you have a specific symptom or issue, then please open a ticket. Is there a battery in the Dell Inspiron 518 tower? http://support.dell.com/support/edocs/systems/insp518/en/sm/techov.htm How do I changed my unsecured wireless internet back to secured? http://www.wikihow.com/Secure-Your-Wireless-Home-Network How do i use Outlook Express? Search on Google for "Outlook Express user manual" and you will find several pdf manuals available to guide you. Where can I find a manual for mcp61pmgm c1.8676 gateway motherboard. A Search for this results in no manual though Google responds with many links to the board itself. It is probably best to contact Gateway (now via www.acer.com) What is nginx ? nginx [engine x] is an HTTP and reverse proxy server, as well as a mail proxy server. Details at this link http://nginx.org/en/ Adobe flash player installed but doesnt run. Uninstall Adobe Flash Player from your Control Panel/Add Remove Programs or Programs and Features, Depending on your version of Windows. Reboot when finished and try reinstalling Adobe Flash again. Desktop icons began ending in .lnk, why? Now cant open them. A .lnk file is a shortcut or link file. It links to a file in some other location on your computer. That the shortcut no longer works normally means that the linked file has been moved. Can my computer be hacked if its off? No, it cannot be accessed if the power is off. How can I open a ".wdb" file that I saved on a floppy disc years ago? This is a Microsoft works Database file. Please see http://www.fileinfo.com/extension/wdb for instructions on how to open it. Can I re-install iTunes without losing my songs? Backup your music BEFORE the reinstall, just in case. Then, you cannot lose your music. How can the Bookmarks in PMac IBM 10.4.11 be transfered to MBP 10.7 Copy the Bookmarks.plist file from Home Directory/Library/Safari. to a different location (usb), install the new system and then copy the file Bookmarks.plist in to the same folder in the new system How can I stop PriceGong from continually popping up on my screen? http://www.pricegong.com/Remove_PriceGong.aspx Charge Tablet and use or always plugged in better for battery life? Allowing a NiCad battery to run down completely WAS considered he best practice to maintain battery life. Now with Lithium Ion batteries it makes little difference if it is always plugged in or not. How can I clean up registry errors on my computer/ Simple answer would be to use a product such as ccleaner from -http://www.piriform.com/ and select registry then analyse and fix. But it depends on the errors you find and if you need more help Is it true you can put a PCI sound card in a PCI-e slot? No, this cannot be done. A PSIe card has a different form-factor than a regular PCI card. Has anyone had a problem installing the Ant.com program? ant.com is a video downloader and we are not aware of any problems with its installation or use. It appears to have a good reputation ... Internet Explorer is taking over a minute to open. Why? See this link for more info: http://support.microsoft.com/kb/969938 My computer is a mess can you help?? I am sure we can but in order to do so you will need to open a detailed question giving as much information as possible so that our Technicians can assess your challenge. I have Norton 360 version 6.2.x.x. Do I need additional protection? With the latest anti virus product installed on your machine AND you keep it up to date with the latest virus signatures AND you are cautious about sites you visit, files you open etc you should be ok Can you help someone learn to use a software program called Yardi? Have a look here: http://www.ehow.com/how_7480066_use-yardi.html How can I take my mp3 music and add them to my Ipod or Itunes library? Please see this link for more information: http://support.apple.com/kb/HT1473 I keep getting a message saying your windows its not gunuine. it's likely that your copy of Windows was not properly activated. To fix this, click the notification and follow the steps to repair Windows or post a question for our techs to help you Is there anyway around Windows 7 logon when password is forgotten Yes there is but for legal reasons (many forgotten passwords relate to stolen laptops) this type of question is beyond the scope of our service. How to backup my computer to a external hard drive Purchase and use backup software and designate the external drive as the target, keeping in mind that it is no more reliable than any other mechanical hard drive. What type of anti virus protection do you recommend? Microsoft Security Essentials has been winning the free program category for a while now. Symantec's Norton AV wins the paid version category. Windows 7 doesnt recognize me as administrator. How do I change that? Here's how to change your user account type in Win7: http://www.sevenforums.com/tutorials/103538-user- account-type-change.html How to print color screens in black&white, to save on expensive ink? Please follow the directions here: http://www.worldstart.com/save-color-ink-print-in-grayscale/ Can I install windows on a MacBook Pro?If so how? With Intel-based Mac using OS X v10.5 or later you can use Boot Camp Assistant which is located in /Applications/Utilities make sure you install the latest updates available for your Mac first Monitor is black, green light flashes This means that the monitor has power but it is not receiving a video signal from the computer. So first step .. check your video card. Second step .. open a detailed ticket for our help. Can windows 7 write a CD-RW that will be readable by XP? Yes, if you are using the correct media and burn the CD correctly. How can I tell if a program on my computer is an antivirus, antispywar Go to www.google.com and look up the name of the program in question. You'll know in just a few minutes of reading if it is a antivirus or antispyware program, or exactly whay it is. How can I get rid of a rootkit virus in windows 7? Different approaches and really no single full-proof method but formatting the drive and completely re-installing the operating system is the recommended answer My computer is so slow and have to wait untill it unfreezes You may be experiencing the effects of spyware or a virus infection. Removal can take a few steps so you may like to open a question in our system so that we can give you detailed help. How do I fix "Microsoft jscript compilation error? Download and install the latest version of java from the link: http://www.java.com/en/download/index.jsp If this fails, see this link: http://support.microsoft.com/kb/308260 HP f1503 monitor menu keeps popping up. Solution? It sounds like there is a fundamental hardware defect with the monitor. Please take it to qualified repair technician and let him offer advice. How do I open Registry to search for and delete some files? On your Start menu, go to Run, then type in "regedit" without the quotes and hit the Enter key on your keyboard. Just remember, there is no "undo" button when using regedit. Why do my laptop speakers crackle when I listen to something? This would appear to be a hardware problem. Since this is a laptop you should probably seek the advice of a qualified laptop repair company. Where can I find a free, simple to use, fax program to download? Try the Google search: http://www.google.com/cse?cx=partner-pub-2434300511542223:hv1p4kpyfrx&ie=ISO-8859-1&q=free+fax+program#gsc.tab=0&gsc.q=free%20fax%20program&gsc.page=1 Are there still free internet services in the us? Generally not as a public service. You will find some free wireless Internet but not as a Metropolitan Area Network. Some cities intend to offer this but we wait for deployment. How do i become a tech support volunteer for this site? Log into your account @ protonic and go here: http://www.protonic.com/?page=join Lost HP Photosmart Essential in move items box This can be found at the HP site under "Photosmart Essentials). It can also be reinstalled from the disk you received with your printer. How can I check a Vista Desktop for improper internet browsing? Look at http://www.nirsoft.net/utils/iehv.html for a history of sites visited download tool, also check the temp folder on the computer and cookies files, but you may not see it all if hidden Is there any way to tell if my memory is bad? You can download this program and make a bootable CD of it. Leave the CD in the drive and reboot to the CD. It will test the RAM and tell you if it fails. http://memtest86.com/memtest86-4.0a.iso.zip Is removing and re-installing IE8 on XP pc easy to do? It is not really easy but the site at: http://support.microsoft.com/kb/969358/en-gb should give you the solution. Whats the default English font on windows 7? The default font when it is first installed is Segoe UI 9pt, not bold, not italic. (All the settings in a default Win7 or Vista machine will be Segoe UI 9pt.) Cant get sound on my computer. Can you help? You have to ensure the correct device drivers are installed for the sound card in the computer. You need to find out the manufacturer of your sound card and download the drivers according to the specs How do I open/access/use paint.NET? http://www.getpaint.net/doc/latest/FAQ.html Are there keyboards with big keys like on some telephones? Yes, there are many of these available. Here you go: http://tinyurl.com/ctkkard this link leads to a google search that will show you lots of different keyboards with oversized keys and many sellers How to get a new IP address on my startup,with Windows XP? Left click Start menu, left click run. In the open box type command and press enter. At the DOS prompt, type the command IPCONFIG /renew to acquire a new IP address. Is it safe and simple to use the restore in windows XP? Yes it is safe to use. The catch is, depending on how far back you choose to restore, you MIGHT lose some files in the process. Files such as emails, word docs, and other such files. How to turn off google double click http://www.google.com/ads/preferences/html/opt-out.html How much does it cost for a store to change a video card £? This is a task you can easily tackle yourself. Please fill out a ticket and well happily give you step by step instructions. How can I recover photos that were deleted from my memory card? http://www.powerdatarecovery.com/power-data-recovery-free-edition.html How to reformat an MacBook then install Snow Leopard http://support.apple.com/kb/HT3910?viewlocale=en_US Is the MAXTOR one touch 4 plus a modem? No, it is an external hard drive. How to get incoming emails in gmail to show in thunderbird my default https://support.mozillamessaging.com/en-US/kb/thunderbird-and-gmail I want to learn Web Design. What is my first step? Where do I begin? Search on Google for free tutorials to learn html and css. If you understand those core skills you will be able to move on to more. Can I delete Microsoft.net framework 2 & 3 service pack 2 & keep 3.5? No, these libraries are needed for different programs you have installed to run correctly. Will USB 3 work plugged in to my USB 2.0 port? Yes it will, but the data will fall back to USB 2.0 speed. Can I replace a $60/year Skype VOIP number with a free Google number? This is possible by following the directions at: http://www.wikihow.com/Port-Your-Skype-Number-to-Google-Voice How do I sync my iphone on more than one computer? http://www.andrewgrant.org/2008/03/30/how-to-sync-an-iphone-with-two-or-more-computers.html Is there any freeware programs that will fix all registry errors? The short answer to this is "no". There are many different registry scanners out there and each of them will find what other programs will not. If you decide to use such a program, use it carefully. How do I get rid of exclamation marks next to iTunes songs? The problem and solution are discussed in the following thread. https://discussions.apple.com/thread/4014573?start=0&tstart=0 Do you advise changing to IE9? You can upgrade to IE9 if you are using Win Vista or Win 7. If you are using Win XP, youre out of luck. Microsoft is not allowing this for XP. Please read through this link: http://bit.ly/fNteaQ While installing drivers for smartphone, MTP driver fails. Any ideas? http://forum.xda-developers.com/showthread.php?t=1824420 in Fire Fox, how do you limit the number of tabs to be closed The answer is at: http://support.mozilla.org/en-US/questions/760500 and at: https://addons.mozilla.org/en-us/firefox/addon/window-and-tab-limiter/ Looking for a great anti virus software. All the well known products are great. They all work but none is perfect, they all let something through. The free versions are good enough for proper protection. Can Internet Explorer 9 be safely removed from Vista and re-installed? Yes have a look at the Microsoft site to see how:- http://windows.microsoft.com/en-us/windows7/how-do-i-install-or-uninstall-internet-explorer-9 how do I send someone a link from my website to add to their website Highlight the address of your site in the explorer bar, Copy it (ctrl +C) and then paste it (ctrl +v)in to the email you send them. They then do the same on the web page it is to go on to. How can I reopen a closed ticket? The only way to reopen a ticket is by using the links in the bottom of the email you received when that ticket was closed. Option 2 is to open a new ticket and reference the closed ticket number. Can i plug a powered device, eg printer, into a powered USB Hub? Yes. you can do this without any problem. Can I uninstall iTunes and still maintain files after a reinstall? Follow the directions here: http://www.buzzle.com/articles/how-to-reinstall-itunes.html Your music folder should contain a backup folder that is updated every time you sync iTunes. is there a defrag for the mac os please let me know! you could use a tool like iDefrag - http://www.coriolis-systems.com/iDefrag.php OSX will automatically, in background, defragment files under 20mb in size. Files over 20mb are never defragmented. Where is the best place to locate somone who can fix code? Perhaps you would like to explore one of the on-line sites that match projects to coding professionals. The following is an example http://www.freelancer.com/ How can I prevent some programs from loading automatically on startup If you download and install ccleaner from piriform.com there is an option to stop some programs at startup in the tools section and its easy to use the product rather than changing registration How can I continue to use Hotmail? As far as I have read Microsoft is not discontinuing Hotmail but has expanded it and calls it Outlook Mail. Hotmail users who want to stick with Hotmail can do so withouty problems. Whats the replacement with spell-check for NotePad ? For windows you have several choices - ones you pay for such as Microsoft Word, or free ones such as Libra office or Open office - all ofer spelling checks. Plus they offer much more than notepad. Is it possible to trace a virus/malware to the URL it came from? It is but an individual user does not have the resources or global reach in order to do this. The process is very difficult and requires the ability to process huge amounts of data. What's the best way to image a new notebook before regular use? The best is a commercial program TrueImage (www.acronis.com),. However there are 7 free programs at:http://diggfreeware.com/7-best-free-disk-image-software-true-image-norton-ghost-alternative/ How can I get spell check in Outlook Express? It is faded out Spell Check in OE is only available if you have Microsoft Word installed on the same computer. Another solution: http://www.pcworld.com/article/167715/Add_a_SpellChecker_to_Outlook_Express.html Should I buy Windows 8? If you have no particular reason for doing so then the answer is No. You may like to give more details and open a question ticket though, if you are running XP perhaps an upgrade is good. i get a message "virtual memory is low" but i have 2 GB of memory. Virtual Memory is NOT RAM memory allocated Disk Memory that is paged into and out of RAM. You will get this message if you do not allow enough of your disk to the Swap File. Has anyone figured out what to do about a sticking cursor in Win 7? This is not a common event. It may be the effect of spyware. Best to open a dedicated ticket and we will help find out. Does a youtube video need a video_ts folder before burning to dvd disc It all depends on the video player you will use and what formats that will support. youtube videos are commonly saved as either a .fla or .mp4 ... will your player support those formats? How do I know if I have an updated driver for Windows 7? If you have upgraded to windows 7 you can find out through "Windows Update" in Control Panel. Also you can get updated drivers from the website of each of the manufacturers of each peripheral. What's needed for Win8 pro upgrade from Win 8 on a new computer? All you need is the proper CD Key for the Pro Version upgrade through Control Panel "Anytime Upgrade". This can be obtained via the Microsoft site or from any retailer. What to do when my Explorer is taking over, forcing me to use Firefox Uninstall Firefox with a utility such as Revo Uninstaller. My laptop stops charging when powered on. Will a new battery help? Perhaps, however since a new battery is quite expensive you should perhaps have it looked at by a person where you purchase the battery to eliminate a problem with the computer's charging circuit. How do I uninstall the Ask.com toolbar and Search.Conduit.com? Go to the Add/Remove Programs or Programs and Features section of the Control Panel and remove them, or go here: http://philliprearick.hubpages.com/hub/How-to-Remove-the-Conduit-Virus Is there a marwear for MAC users for free Best Free Mac Software - http://www.pcmag.com/article2/0,2817,2369643,00.asp - gives a good guide to free products for your computer How do I quickly copy contacts from one Gmail account to another? You need to export from one gmail account to a local disk and then import in to the new account - https://support.google.com/mail/answer/24911?hl=en - reverse this and select import to other account How can I synch my Gmail calendar with my Outlook 2010? This is no longer supported for free Gmail accounts. Details at the following link http://archives.salvereginablogs.com/tech-tips-syncing-google-calendar-and-microsoft-outlook-2010/ Took a video, when viewed is sideways. Is there a way to rotate it? The page at: http://www.howtogeek.com/howto/14751/rotate-a-video-90-degrees-with-vlc-or-windows-live-movie-maker/ shows you just how to do it. How do I make Outlook.com my default email Take a look at this http://www.guidingtech.com/15789/set-different-default-email-account-outlook-com/ You may need to open a detailed ticket since there are different ways to understand your need. Can a virus still get on a DVD rom disk while burning a movie? Yes. Indeed many viruses are designed to install on any removable media. If you are infected it can happen and act as a vector to infect others. How can I save my Picasa albums to another computer? Review the various solutions found here: http://productforums.google.com/forum/#!topic/picasa/X57yQGsCD4k, taking special note of the very good solution mentioned by user Robert Brown. Battery indicates fully charged but computer dies when mains are off This seems to suggest that you have a defective battery. It is suggested that you test using a different battery. Is there a removal tool available for ConduitSearch? this toolbar/ malware software needs to be removed slightly differently depending on the browser you use as we can not see which browser you have please open a ticket for more help. What is the best browser to use with XP Google chrome is the fastest, Internet explorer works well with XP as a Microsoft product, firefox, safari are good, support for xp ends in 2014 except for google will continue to support chrome I lost an exel file after a restore; how can I recover it? The best tool I know and use is - Recuva it recovers files deleted from your Windows computer for FREE - http://www.piriform.com What is Strongvault? Is it a virus? StrongVault is not a virus itself but it is related to malware. Details at this link http://malwaretips.com/blogs/strongvault-virus/ Can I use an adapter on my DVI port to use a second monitor? Yes - Have a look at http://windows.microsoft.com/en-us/windows-8/how-connect-multiple-monitors Will Micorsoft Release service pack 4 when they end support for XP The simple answer from Microsoft today was - There will NOT be a Windows XP SP4 - they prefer you move to newer versions of windows - so no new development on XP exists to that level remove windows 8.1 password start This link tells you how http://windows.microsoft.com/en-us/windows-8/disable-remove-password and so does this video http://www.youtube.com/watch?v=rai8a763USQ How do I turn off my antivirus program? Where do I find it? Often you right click the icon in the system tray and then Disable. But this is really not a good idea. Perhaps you should open a ticket to explore this further. I have used microsoft MSE as my AV for some time now , how good is it? You identify no objective measure ... MSE is good, most of the protection programs are. No program gives perfect protection. What is best free AV, MSE, Avast or AVG It all depends on what you desire. Each has its strengths and weaknesses. A Google or Bing search for "Antivirus Reviews" should tell you which is the best for you. What risk in fixing all items shown after Registry scan in CCleaner? No risk at all. The items listed are all Orphaned Links so they are not used. This is not like a more invasive registry cleaner which works rather differently and best avoided. What format does USB need to save photos. Most cameras save photos in JPG format. However, any storage media attached to any USB port will allow you to store photos in ANY format. Should a USB be formatted in FAT32 or NTFS to show pics on any media? Go with the FAT32 format. Way less issues this way. Windows 7 Backup, does it backup Favorites & saved email? Yes as long as you configure it in that manner. By default it is so configured. How to import bookmarks from Internet Explorer to FireFox Have a look at the step by step guide at http://support.mozilla.org/en-US/kb/import-bookmarks-internet-explorer - if you struggle after that post a question on our site and one of our techs will help What is the best free spyware program? There really is NO BEST one. It all depends on what OS you are using and what you need. The website at: http://tinyurl.com/ke4ph6m should be of great help. I need a cure for CRYPTO Virus The page at: http://www.bing.com/search?q=Crypto+virus&form=IE10TR&src=IE10TR&pc=MASAJS gives many cures for it. Usually one or another will do it. Is is safe to uninstall HP Active Support Library? Yes it is. Is it safe to uninstall HP Photoshop Essential? Yes it is. Using Windows 8, which control key(s) allow you choose the boot sequence? Look here: http://grok.lsu.edu/Article.aspx?articleId=17293 Is it safe to delete the Old Firefox Dataxxx folder from desktop? Yes it is, as long as you are sure it is not being used. Best to rename it first and reboot, if Firefox still works then, yes, delete it. Do I have to pay for this? No. Protonic has always been, and will always be, free of charge. I do not like windows 8. Can I install windows 7 from a new CD? http://lifehacker.com/5974318/downgrade-your-new-windows-8-computer-to-windows-7-for-free http://www.abc15.com/news/data-doctor/hate-windows-8-3-ways-to-downgrade-to-windows-7 Are there still free website builders with no ads? No. All the free websites support themselves by having ads run on your pages. Can the font size be changed in a pdf document? PDF documents can only display the contents so no changes can be made without copying the text to another document and then editing in another format. You can however zoom in to see the content Are there any free DNS Providers for home use? There are. OpenDNS is probably the most well known, information here http://en.wikipedia.org/wiki/OpenDNS Some others are here http://pcsupport.about.com/od/tipstricks/a/free-public-dns-servers.htm Should I run "quick scan", "full scan", or both in Malwarebytes, ? Run a full scan and you will be assured of being thorough. If you are pressed for time but suspect a problem then run a quick scan. Can I install Ubuntu and still keep access to win-XP? If so, how? The page at: http://www.wikihow.com/Dual-Boot-Windows-XP-and-Ubuntu gives written instructions and the page at http://www.youtube.com/watch?v=8yiZ3rDm99E is a video telling how. I have down loaded several versions of CCleaner Can I safely DELETE earlier Versions Yes you do not need older versions on your system for it to work. Automatically when you update it deletes the older versions. Updates are a better way of keeping the system fresh Is it a good idea to download and use a free windows boot cd-rom? It would be illegal to use a "free" version of windows from the net - it is to buy from Microsoft. But if you have a legal copy of windows on your computer you can make a bootable disk from the system Is there a list of keyboard shortcuts for windows 8.1? Here are some keyboard shortcuts: http://www.digitaltrends.com/computing/windows-8-keyboard-shortcuts/#!NbXit http://theultralinx.com/2014/01/15-windows-81-keyboard-shortcuts.html Will creating a spanned volume from 2 disks cause all data to be lost? Please see the description of spanned volumes at: http://www.free-online-training-courses.com/spanned-volumes/ Can you upgrade from Windows 8 to 8.1 using Windows Wpdate? You can download the free update from the Windows Store more details here at - http://windows.microsoft.com/en-us/windows-8/update-from-windows-8-tutorial I keep getting survey pop ups when I go to sites Depending on your Internet browser you can usually switch these off or stop them - tools and internet options - pop up blocker - failing that free products are available search through the Internet Should straight or crossover cable be used between new router & modem? A straight thru cable would normally be used. Just check that you are using the correct port on the router. If you get stuck please open a ticket and give details ... Do you support Windows 8.1 over Windows 7? Win 8 and 8.1 have not been well received. Win 7 is still being sold because people are not warming up to Win 8. Go with what YOU like best. I'm asking quickie questions but not receiving any answers back yet. "Quickies" are answered within one day with a short answer. Like this one. :) Where did you move the download page? We found that is was better to get your downloads directly from the source. How do I stop AVG PC Tuneup pestering me to buy their program? Since it is a "Try before you Buy" the only way to do this is to purchase their program. There are many similar programs that are free have no nags. Use "Ask a Question" on this site for for more. How do i uninstall the torntv V10 You will find a description and removal instructions in the following link http://malwarefixes.com/remove-torntv-v10-extension. If you need further assistance please open a detailed question.

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Two weeks later: My switch from Outlook to Gmail ZDNet's David Gewirtz has been using Gmail for two weeks after switching all his email from Outlook. After two weeks with Gmail as his primary mail environment, what's his verdict? It might surprise you.

Read more at: http://zd.net/1AS82fT
Microsoft promises fix for Surface Pro 3 overheating issues Microsoft is readying a fix meant to remedy an issue with the Intel Core i7 Surface Pro 3 tablets that is meant to remedy overheating issues reported by some users.

Read more at: http://zd.net/1qrt559
Google Chrome 64-bit arrives for Windows 7 and Windows 8 Along with the 32-bit release of Chrome 37, Google today released the 64-bit version of Chrome for Windows 7 and Windows 8 in the stable channel. Nevertheless, going 64-bit is still an opt-in process: to take advantage you have to hit the new “Windows 64-bit” download link over at google.com/chrome.

Read more at: http://tnw.co/1qrof7Z
Eight tips for improving battery life on your MacBook Thanks to more efficient chips and improvements to software, the battery life on Apple's computers continue to improve with each new model year. The company also includes various energy saving settings in its OS X operating system.

Read more at: http://cnet.co/1APaAeD
Six ways to improve your Wi-Fi network Suffering from a slow or sluggish home internet connection? Here are six ways to help improve your speeds.

Read more at: http://zd.net/1tDuDtp
New Windows coming in late September -- but which one? It looks like we're due for a preview of Windows sometime in late September. As InfoWorld's Eric Knorr noted last week, something new is brewing with Windows in Redmond, and it looks like we'll have a chance to see it in four to six weeks.

Read more at: http://bit.ly/1tDrbid
Dirt cheap Windows PCs already hitting the streets, with help from Microsoft Microsoft is helping hardware makers build low-priced Windows PCs to combat Chromebooks and the early results of that effort are hitting the market.

Hewlett-Packard, Dell and Lenovo are selling laptops priced less than $250 that run on Windows 8.1 with Bing, a royalty-free version of the OS. The OS is the same as Windows 8.1 but with Bing as the default search engine in Internet Explorer.

Read more at: http://bit.ly/1mJD6Ge
5 Chrome tricks for power users Ready to exercise your supreme Chrome skills? Learn how to set your location, easily view cached pages, and more!

Read more at: http://cnet.co/1mDA1r7
The best desktop weather programs for Windows The Internet has simplified how we access weather information. Before that, you had to rely on the newspaper, TV, or phone to get weather information. With the rise of the Internet came dedicated websites that provide you with the information you require in real-time at all time.

Read more at: http://bit.ly/XJmHMs
TorrentLocker Is A New Ransomware Down Under. And It’s Evil. Cryptolocker might be dead and buried, but there’s a new piece of malware looking to take the Ransomware crown. It’s called TorrentLocker, and it’s positively evil.

Read more at: http://bit.ly/XJkBvS
Make phone calls from your Mac right now You don't have to wait for OS X Yosemite to place a call on your Mac, using your iPhone. Here's what you need to know.

Read more at: http://cnet.co/1pnRaKi
Three ways to make a Chromebook feel more like a PC The truth is, for most of us, using a Chromebook already feels a lot like using a PC or Mac, depending on how much time you typically spend using Chrome when on a "real" computer.

Read more at: http://cnet.co/1oipsJV
Apple updates OS X Yosemite public beta As expected, Apple today released the second public beta of OS X Yosemite.

The update, pegged as build "14A329r," followed the debut of the sixth developer preview on Monday. Then Computerworld had predicted that Apple would ship the public beta today after concluding that the company would refresh the beta after every second developer preview.

Read more at: http://bit.ly/1oiosFo
U.S. warns 'significant number' of major businesses hit by Backoff malware Over a thousand major enterprise networks and small and medium businesses in the U.S. have been compromised by a recently discovered malware package called "Backoff" and are probably unaware of it, the U.S. Department of Homeland Security (DHS) said in a cybersecurity alert on Friday.

Read more at: http://bit.ly/1oinWaD
How to Play Solitaire in Windows 8 Microsoft’s digital version of the card game Solitaire is one of the most popular computer games ever. Included as part of Windows starting with Windows 3.0 way back in 1990, the game has consumed countless hours of employee downtime over the years.

Read more at: http://bit.ly/1oinpFG
Steve Ballmer Leaves Microsoft's Board Microsoft's Steve Ballmer era has officially come to an end. The
company's former chief executive officer, who stepped aside last year ,
has now announced that he will be resigning his position on Microsoft's
board. Ballmer joined Microsoft more than thirty years ago, rising from
the company's first business manager (hired by Microsoft co-founder
Bill Gates) to its chief executive in just under two decades. Ballmer
was at Microsoft's helm for a number of years

Read more at: http://bit.ly/1tthrqG
Mozilla resolves “Firefox is already running” shutdown issue When it comes to running Firefox on Windows, the dreaded "Firefox is already running" error message when trying to launch the browser on the system is highly annoying.

This happens under certain circumstances, usually when the Firefox profile is still locked on the system while a new instance of the browser is being started.

Read more at: http://bit.ly/1pjIGnA
Auslogics Browser Care 2.0 puts you back in control of your browser’s key settings Auslogics has released Auslogics Browser Care 2.0, a major new version of its Windows browser management tool that’s aimed at novices.

Version 2.0 adds a new system health scanner tool, promises better handling of Chrome, Firefox and IE plugins, fixes all known bugs and implements an improved browser cache cleanup feature.

Read more at: http://bit.ly/1pN3IuL
Symantec folds nine Norton products into one service Symantec will consolidate its cluttered Norton line of security software, folding nine products into one online service that can be used across desktop computers and mobile devices.

The product, in beta now, will simply be called "Norton Security" and cost $79 a year when it goes on sale in North America on Sept. 23, said Gerry Egan, senior director of product management. It replaces Norton Internet Security, Norton AntiVirus and Norton360, among others.

Read more at: http://bit.ly/1trcf5G
Todo Backup 7, new smart backup feature and interface Todo Backup Free made our top drive backup list recently. EaseUS, the company behind the product, has released version 7.0 which introduces several new features and improvements.

Read more at: http://bit.ly/1rV2lbu
A Linux Desktop Designed for You Desktop environments for Linux are not released ready-made. Behind each is a set of assumptions about what a desktop should be, and how users should interact with them. Increasingly, too, each environment has a history -- some of which are many years old.

Read more at: http://bit.ly/1rUYKuf
Google Chrome: One of the Top Ranking Web Browser in the Market Google Chrome has finally made it to the rank as one of the most commonly used web browser in the world today. It has reached the 3rd spot in the world market, thus giving Google a lot of reasons to improve other sets of their product lines.

Read more at: http://bit.ly/1rUVQ8L
AOL Won't Honor Do-Not-Track Requests AOL has unveiled a new privacy policy specifying that the company's properties -- including the recently acquired Gravity -- don't honor the do-not-track requests that users send through their browsers.

Read more at: http://bit.ly/1Aw63gX
Six ways to secure your vulnerable network router Your home router is vulnerable to attacks as soon as you take it out of the box. Here are six things you can do to secure your network.

Read more at: http://zd.net/1pWPSol
How to install Linux on a computer without DVD drive Here is what you need for that:

1. Grab a copy of the Universal USB Installer from this website.
2. Download the Linux distribution you want to install, e.g. Ubuntu.
3. Have a USB Flash Drive at hand with several Gigabyte of storage. I have used an 8GB Lexar Flash Drive for this but you can use more or less any other as well.

Read more at: http://bit.ly/1pWOguG
How to uninstall Windows Updates When Microsoft released this month's updates for its Windows operating system, no one could foresee the troubles it would cause some customers of the system. Shortly after installing the update, some customers experienced blue screen of death errors which prevented the system from booting into the operating system or even safe mode.

Read more at: http://bit.ly/Xw09if
17 ways to hate Microsoft Outlook 2013 less Few software products draw such universal -- and deserved -- scorn as Outlook 2013. Here's how to tame the beast.

Read more at: http://bit.ly/1pWNGgK
Google Strengthens Chrome Browser to Prevent Malware Download Google's Chrome Web browser is getting new capabilities to protect users from downloading applications that appear to be safe and valid, but are actually malicious programs in disguise.

Read more at: http://bit.ly/1pWNfTq
Report: Windows 9 “Threshold” Tech Preview Coming Next Month A preview release of Windows 9 “Threshold” could be here sooner than you think. Microsoft’s next major operating system release will reportedly into the “Tech Preview” phase late next month according to Microsoft insider Mary Jo Foley.

Read more at: http://bit.ly/1pDxPEF
Microsoft urges customers to uninstall 'Blue Screen of Death' update Microsoft on Friday quietly recommended that customers uninstall one of last week's security updates after users reported that it crippled their computers with the infamous "Blue Screen of Death" (BSOD).

Read more at: http://bit.ly/1sNZPbh
Microsoft promises Internet Explorer 12, mulls browser name change Amid waning use of its Internet Explorer web browser – which is still running on nearly 60 percent of computers worldwide, but is losing ground to rival browsers from Google and Mozilla – Microsoft recently made its IE team available for a Reddit ‘Ask Me Anything’ session.

Read more at: http://bit.ly/1BpIqIg
Microsoft pulls updates, recommends uninstall Since Patch Tuesday this past week, Microsoft has been receiving reports of severe system errors caused by one or more of the updates. In response, the company has pulled several updates from download channels and offered advice on how to remove them. In one case, it recommends that users uninstall the update.

Read more at: http://zd.net/1oRcWkn
Does Linux need to change to attract more users? In today's open source roundup: Should Linux change to attract more users?

Read more at: http://bit.ly/1ponJaw
This month's update rollup for Windows 8.1 delivers more than just bug fixes Monthly update rollups for Windows are nothing new, but this month's release breaks some new ground. Alongside the normal collection of bug fixes, the August 2014 Update Rollup includes a handful of new features

Read more at: http://zd.net/1oPAfv1
Microsoft: Give IE another chance In a wide-ranging "Ask Me Anything" chat on Reddit Thursday, developers and program managers from the Microsoft Internet Explorer (IE) team urged users to give the browser a second chance, crowed over the upcoming demise of IE8, and confirmed that even though they will push small, regular feature updates to customers, there will be an IE12.

Read more at: http://bit.ly/1oPzXEc
Grocery stores in multiple states hit by data breach A data breach at Supervalu Inc., one of the largest grocery wholesalers and retailers in the U.S., could affect thousands of people who shopped at the company's stores between June 22 and July 17.

The breach may also affect customers from several other major grocery store chains for which Supervalu provides IT services as a third-party provider.

Read more at: http://bit.ly/1oPza6l
Users find fix for botched KB 2982791 and KB 2970228 Windows update Microsoft has yet to pull the bad patch, respond to support cases, offer an explanation -- or even acknowledge the BSOD Stop 0x050 problem.

Read more at: http://bit.ly/1t7RIE1
How risky will it be to run old IE after Microsoft's 2016 patch stoppage? Microsoft's decision to stop patching older versions of Internet Explorer (IE) in 17 months may not be as much of a show-stopper as many assume, according to an analysis by Computerworld.

Read more at: http://bit.ly/1qb0PzX
Blue Screen Stop 0x050 error reported for systems installing KB2976897, KB2982791, and KB2970228 Details at this point are sparse, but it looks like three different patches from this week's Black Tuesday crop are causing Blue Screens with a Stop 0x50 error on some systems. If you're hitting a BSOD, you can help diagnose the problem (and perhaps prod Microsoft to find a solution) by adding your voice to the Microsoft Answers Forum thread on the subject.

Read more at: http://bit.ly/1oyHq0f
New Gameover Zeus botnet growing in the U.S. Cyber criminals are in the process of rebuilding the GOZ (Gameover Zeus) botnet, which law enforcement authorities took over in June, and recent research suggests that they've had some success, especially in the U.S.

Read more at: http://bit.ly/1oyGsB7
Internet hiccups today? You're not alone. Here's why If you found your Internet speed has been pathetic today and some sites wouldn't load at all, you're not alone.

Many tier-one Internet service providers (ISPs), and in turn, the last mile ISPs they support, experienced technical problems that resulted in bad service throughout the US and some parts of Canada.

Read more at: http://zd.net/1oKJ8G5
Users should patch critical flaw in Adobe Reader and Acrobat, researchers say Adobe Systems has released security patches for its Flash Player, Reader and Acrobat products, addressing a total of eight vulnerabilities, including one that is being exploited by attackers.

The actively exploited flaw affects Adobe Reader and was found by researchers from antivirus vendor Kaspersky Lab. The flaw was being used in isolated attacks, they said.

Read more at: http://bit.ly/1oKH8gY
The best free Desktop Search Programs for Windows When you need to open a specific file, program or service on Windows you have multiple options to do so. You can use the taskbar or start menu for that, browse a hard drive using a file explorer, or search to find the item of interest.

Windows Search has been integrated into the operating system for a long time and while it does a good job at finding popular services and programs, it is not the best nor the fastest when it comes to anything else.

Read more at: http://bit.ly/1rad325
Microsoft patches Windows, IE, Office and servers Microsoft has released security updates for Windows, OneNote 2007, SQL Server 2008 and above, SharePoint Server 2013 and Windows Media Center TV Pack.

Read more at: http://zd.net/1mHhcmP
Google tightens Gmail spam filtering Google is boosting Gmail's ability to detect and block malicious emails from spammers and scammers that exploit similarities among Unicode characters to dupe users into clicking on bad links.

Read more at: http://bit.ly/1mHfTnJ
Microsoft Security Bulletins For August 2014 Welcome to the Microsoft Security Bulletin overview for August 2014. It offers information about all security and non-security patches released by Microsoft since the last release.

A total of nine bulletins have been released this month which patch security issues in Microsoft Windows, Internet Explorer, Microsoft Server Software, the .NET Framework and Microsoft Office.

Read more at: http://bit.ly/1l175hB
How learning Linux can help your IT career There's no doubt that the Linux job market is red hot right now, and those with Linux skills can often have their pick of IT positions in companies. But how does Linux help you with your IT career? Opensource.com looks at the effect Linux can have on your job searches and overall career development.

Read more at: http://bit.ly/1mHdrxz
How to kill unwanted processes and applications that slow down Windows All current versions of Windows come with a tool to help you trim back what's running at the moment.

The look, behavior, and feel of this tool changed drastically (and for the better) with Windows 8. I'll cover Windows 7 and Windows 8 here, but the Windows 7 directions should work reasonably well with XP and Vista.

Read more at: http://bit.ly/1l15Ejt
Microsoft's Patch Tuesday updates focus on Internet Explorer Microsoft has issued 29 patches for its Internet Explorer browser, including one fixing a critical vulnerability that would allow a remote attacker to gain access to a computer from over the Internet.

The patches are part of Microsoft's monthly software update cycle, informally called Patch Tuesday.

Read more at: http://bit.ly/1l15g4o
Windows tech support scammers take root in the U.S. Security company accuses Florida firm of mixing old and new tactics to dupe unwary consumers with fake infection anxieties.

Read more at: http://bit.ly/1sP9nRW
Hidden Linux Benefits, Clear Linux Challenges Linux benefits outweigh Linux challenges, yet the desktop clearly offers both.

Read more at: http://bit.ly/1sP6HUd
Restart or Shut Down Windows 8 with a Keyboard Shortcut Windows 8's start menu interferes with the old, convenient method of using keyboard shortcuts (via the Windows key) to quickly restart or shut down your machine. Here's a little trick that sort of brings back that time saver.

Read more at: http://bit.ly/1sPlQEf
How to change the background in Windows 8 and 8.1′s Start Screen It’s no secret that Windows 8 is unpopular. The same goes for Windows 8.1, a free update for the OS that was released back in April. While you can choose to avoid the Metro UI when using Windows 8, having the ability to change the background of the Start screen could at least make the experience of interacting with Metro less of a headache.

Read more at: http://bit.ly/1sPlrld
Google Chrome – A Leader among Browsers Google Chrome continues to remain the leader among browsers, due to its speed and functionality, along with the great interface and design.

There is a lot of competition from other browsers, such as Firefox and Opera and they do have a lot of good features; so the lead seems to be narrowing down a bit.

Read more at: http://bit.ly/1uhlOrF
Internet Explorer 8 Support to End in Early 2016 Microsoft detailed its browser support plans in a post on the Internet Explorer Team Blog on Thursday. In its post, the company included a list of operating systems and browser version combinations that will continue to be supported beyond January 12, 2016, and the five-year-old Internet Explorer 8, currently the most popular version of the browser, is not on the list.

Read more at: http://bit.ly/1sPjBAQ
Home routers supplied by ISPs can be compromised en masse Specialized servers used by many ISPs to manage routers and other gateway devices provisioned to their customers are accessible from the Internet and can easily be taken over by attackers, researchers warn.

Read more at: http://bit.ly/1rfNaJO
The Ubuntu guide for displaced Windows users Scared of Windows 8 and thinking of switching to Linux? Here's the definitive guide to making the transition.

Read more at: http://bit.ly/1q2cIYT
How to move Outlook Data to a new PC Before you can transfer your Outlook data, you have to know where it is. Outlook keeps all of its data in one file, with a .pst extension. It's probably Outlook.pst. But where is it?

Read more at: http://bit.ly/1q2cnFK
Back up and sync between your home and travel PCs You can sync two or more computers—along with portable devices such as tablets and smartphones—very easily these days. Backing up two computers, on the other hand, can be a bit trickier. Fortunately, the way you sync everything can help with the backup.

Read more at: http://bit.ly/1q2c0L9
How to block pop ups: how to get rid of pop ups: Two great ways to prevent pop-up messages in Windows 7 and Windows 8 Stop annoying pop up messages appearing as you surf and compute.

Read more at: http://bit.ly/1q2bUmK
How to reinstall Windows 7: a beginner's guide to installing Windows Restore your PC to a clean, fast state by reinstalling the operating system.

Read more at: http://bit.ly/1q2bxZt
How to fix your Internet connection in Ubuntu Linux Ubuntu’s included NetworkManager software aims to make your network connections “just work.” Nevertheless, sometimes thing go awry. There are times you have to adjust or change your connection settings, especially when using a laptop—just like in Windows.

Read more at: http://bit.ly/1q2bop2
Best Free Drive Backup programs for Windows Computer hard drives and other storage devices will fail eventually. While you may be able to use them for years without any issues, failures can happen from one moment to the next.

If you are not prepared for that, by making sure your data is backed up safely, you may lose access to the data partially or fully.

Read more at: http://bit.ly/1A0RqSw
Microsoft wants you to say farewell to ye olde Internet Explorer Microsoft seriously wants users let go of older Internet Explorers and move on -- so much so that the company has even set a deadline. Starting on January 12, 2016, Microsoft will stop issuing security updates and providing tech support for any IE browser other than the most recent one (that's IE 11, for the unaware).

Read more at: http://bit.ly/1AYXNr2
Microsoft to block outdated Java versions in Internet Explorer Next week's Patch Tuesday updates will include a much-needed fix for Internet Explorer, blocking outdated versions of the Java ActiveX control and closing one of the most popular vectors for installing malware.

Read more at: http://zd.net/1mnPprq
Outlook shortcuts and secrets to help make you an instant expert If you use Microsoft Outlook, chances are it's the first program you open every morning and the last one you close at night. In this gallery, I present six of my favorite time-saving shortcuts, including some that work exceptionally well together.

Read more at: http://zd.net/1mnNVxe
Windows 8.1 Update 2 Detailed by Microsoft On the second Tuesday of every month, Microsoft releases security and other updates to its major products in an event called Patch Tuesday. A week before Patch Tuesday, however, the firm issues bulletins that describe what those patches will be.

Read more at: http://bit.ly/1oshDAU
Internet Explorer will block old plugins that leave your PC open to attack Internet Explorer is generally safe for your web browsing needs these days, but that's not necessarily true of the plugins it runs; one old piece of code could leave your PC open to attack. To that end, Microsoft has announced that Internet Explorer 8 through 11 will start blocking outdated ActiveX controls (Internet Explorer-specific add-ons) when an update arrives on August 12th.

Read more at: http://bit.ly/1oshaig
Top 10 Ways to Turn Your Retired Gadgetry into the Technology of the Future With the rapid progression of technology each year, it's easy to accumulate a pile of obsolete gadgets that you just can't bear to get rid of. So don't! Here are our top 10 ways you can take the retired gadgets you've already got and turn them into something that has a solid place in the future.

Read more at: http://bit.ly/1y5cftd
Oracle issues fix for Java update that crippled some Web apps There's relief available for users who applied a recent Java update that stopped some Web applications from being able to launch.

Oracle has issued Java 7 Update 67 which contains a fix for the problem that cropped up in Java 7 Update 65, according to an official blog post.

Read more at: http://bit.ly/1scz8Ju
Mercifully toothless Windows 8.1 Update 2 due next week Long-anticipated Update 2 will arrive as plain-vanilla patches, as speculation mounts about free upgrades to Windows 9.

Read more at: http://bit.ly/XBUAhW
Boost that battery! Tips and tricks for laptops No matter how good your laptop's battery, it's easy to run out of power by day's end. Here are some ways to keep your system running.

Read more at: http://bit.ly/XBTORW
Microsoft may do the unthinkable to make you dump XP, Vista and Windows 7 Windows is one of Microsoft’s main money makers, and the company is interested in seeing as many current Windows users move to its latest operating system as possible. However, no matter what the company does, there still are plenty of users who are on older Windows versions, including Windows XP, Windows Vista and Windows 7.

Read more at: http://bit.ly/1o8S4Ke
How to mount disk image formats on Windows Disk image formats such as Iso, Bin or Img are also known as archive files of optical discs. They are made up of the sector contents of optical discs which makes them ideal for several purposes including backup and also mounting.

While the concept of backing up an optical disc, an audio CD, game DVD or video DVD for example, is fairly straightforward, mounting is not necessarily.

Read more at: http://bit.ly/1mgHuMg
Cisco patches traffic snooping flaw in its networking gear Cisco Systems said attackers could disrupt or intercept traffic in many of its networking products unless a new security update is applied to the software they run.

Read more at: http://bit.ly/1mgGPL2
Chrome passes 20 percent share milestone, locks up 2nd place Google's Chrome browser in July broke the 20% user share bar for the first time, according to data published Friday by Web measurement vendor Net Applications.

Read more at: http://bit.ly/1niT2OT
How to download large files (best download managers) File downloads are just a matter of clicking on a link and waiting for the download to finish in most cases. There are however situations where downloads are interrupted so that you end up with a broken file on your system that you cannot do anything with.

Read more at: http://bit.ly/1uZdZrR
Hitting the beach? How to safeguard your electronics A Consumer Reports survey recently found that 94 percent of vacationers bring along their electronic devices. And while most of us love the sun, sand, and surf -- electronic devices definitely do not.

Here are some tips to help you keep your gadgets safe and secure from some common summer vacation hazards.

Read more at: http://cbsn.ws/1uZbp5h
How to display the temperature of your PC’s hardware components You can run software on your system to monitor PC component temperatures. This provides you with details on minimum, average and maximum temperatures, and can also act as a warning signal that notifies you when components are about to overheat.

The effectiveness of this method depends largely on the hardware though. Sensors need to be available on the motherboard and in other components to get temperature readings.

Read more at: http://bit.ly/1seqbR3
What we know about the next versions of Windows With all of the rumors, fakes, and howling inaccuracies floating around, it's time to step back, take a deep breath, and look at what we really know about forthcoming versions of Windows.

Read more at: http://bit.ly/1seoT8K
Top 25 free tools for every Windows desktop If you haven't looked at free desktop programs lately, you'll be surprised. The inexorable shift to a post-PC world hasn’t deadened the market or dulled innovation. Quite the contrary.

Read more at: http://bit.ly/XtDqTy
Linux Foundation's free online intro to Linux class opens its doors Do you want a good reason to learn about Linux? I'll give you one: According to Dice, the leading career site for technology and engineering professionals, nine out of ten IT hiring managers are looking for Linux pros.

Read more at: http://zd.net/1ofWApI
Windows 8.1 Update 2 Confirmed for August, Will Be Just Like Any Other Update A second update to Windows 8.1 has been rumored to release in the fall for a number of months and there\'s been plenty of speculation about what the update will include. Early on, it was suggested that Update 2 might include a new Start menu, but we\'ve since learned that\'s not the case.

Read more at: http://bit.ly/1ofUPJ8
Attackers can easily create dangerous file-encrypting malware, new threat suggests A new program that encrypts files to extort money from users highlights that attackers don't need advanced programming skills to create dangerous and effective ransomware threats, especially when strong encryption technology is freely available.

Read more at: http://bit.ly/1ofTB0c
Why files may take up more disk space on Windows If you check a folder's properties on Windows, values for the data's size and the data's size on disk are displayed to you. These values may differ slightly or a lot, depending on the file system used and the type of files stored on the drive. It can happen that you see a Gigabyte or more of a difference between the two values.

Read more at: http://bit.ly/1ofRSrS
Microsoft EMET 5.0 security tool puts a leash on plug-ins The latest release of a Microsoft security tool that's designed to stop exploits lets administrators control when third-party plugins are launched, a long favored route for attackers.

Microsoft has been steadily improving and adding more capabilities to the Enhanced Mitigation Experience Toolkit (EMET), a free tool that strengthens the security of non-Microsoft applications by using defenses built within Windows, such as ASLR (Address Space Layout Randomization) and DEP (Data Execution Prevention).

Read more at: http://bit.ly/1ofR1rb
How to recover deleted photos from a memory card Just deleted an important batch of images from your memory card? Never fear, here's how to undelete them for Mac and PC users.

Read more at: http://cnet.co/UEoK2i
Thumb drives can be reprogrammed to infect computers Most USB devices have a fundamental security weakness that can be exploited to infect computers with malware in a way that cannot easily be prevented or detected, security researchers found.

Read more at: http://bit.ly/UEoiRv
LibreOffice 4.3 boosts document compatibility Version 4.3 of LibreOffice, the free and open source productivity suite developed by the Document Foundation and derived from the OpenOffice.org project, was released today.

Free and open source productivity suite improves interoperation with Microsoft Office, adds filters for legacy Mac formats.

Read more at: http://bit.ly/UEnRqp
Google Chrome for your PC & Smart Devices – The free and easy choice Frustrated with the limitations of Internet Explorer? Looking for a faster, safer, better browser? There’s a reason so many people have switched to Google Chrome. It’s currently one of the best browsers out there, and it’s free to download and use. Google doesn’t really do bad services, so the level of quality found in Google Chrome’s programming is not entirely surprising. There are countless advantages why using Google Chrome is a great idea, and we’re going to run you through some of them, just for good measure.

Read more at: http://bit.ly/1knigAU
10 reasons to try Zorin OS 9, the Linux OS that looks like Windows Zorin OS is an Ubuntu-based Linux distribution designed especially for newcomers to Linux. With a Windows-like interface and many programs similar to those found in Microsoft’s proprietary OS, it aims to make it easy for Windows users to get the most out of Linux.

Read more at: http://bit.ly/1xBIHmN
Microsoft Word tricks to make you an instant expert There's much more to Word than just pointing, clicking, typing, and spell-checking. In this gallery, I present six of my favorite hidden features to make you more productive when creating and editing Word documents.

Read more at: http://zd.net/1tpg5zF
MultiMon is an advanced system monitor for Windows The Windows operating system ships with a boatload of system monitors that help users fix issues on the computer or optimize processes. While that is the case, there is still room for third-party programs that bring additional features to the table.

Read more at: http://bit.ly/1pCJy2p
How to free up space on Gmail if you are running low For many Internet users, email is still the number one method of communicating with others. While on-the-go users may have switched to messaging and video chat, email is playing a big part in the life of many users.

Read more at: http://bit.ly/1tpbkpD
How to protect personal, corporate information when you travel Today's hotels are unfortunately vulnerable to types of attempted fraud. Here's how to keep data safe.

In July, the U.S. Secret Service and Department of Homeland Security released an alert to the hospitality industry, warning it that business center computers had become a hacker target.

Read more at: http://bit.ly/1tpaVn5
Workarounds to purge search bar from Firefox's new tab page are available Code of new tab page hints that Mozilla is preparing the browser for ads.

Firefox users who don't like the changes to the browser's new tab page have multiple options.

Read more at: http://bit.ly/UyupXv
Top 25 free tools for every Windows desktop Whatever your poison -- Windows 7 or 8, updated or not -- there's a desktop tool begging to become part of your repertoire.

Read more at: http://bit.ly/1uBi5WP
Canonical Rolls Out Ubuntu Linux 14.04.1 Updates Canonical has introduced a long list of hardware fixes and other updates to Ubuntu with the Ubuntu 14.04.1 LTS release.

This update is a point release that brings a series of updates, none of them particularly momentous on its own, to Ubuntu 14.04, which debuted in April of this year.

Read more at: http://bit.ly/1tUfXW1
Introduction to Linux Develop a good working knowledge of Linux using both the graphical interface and command line, covering the major Linux distribution families.
Starts August 1, 2014 - LinuxFoundationX - Most users will find that thoroughly covering the material will take anywhere from 40 to 60 hours

Read more at: http://bit.ly/1lJtKcX
Heroes of the Storm Beta Keygen: A Wizard Did It If you're excited about Heroes of the Storm coming out soon(ish), keep in mind there are those out there looking to make a little cash out of you with the promise of fictitious freebies.

Read more at: http://bit.ly/1ntfrh4

Welcome To protonic.com

Free Computer Help & Tips, Technology News, Views, and More!

 
Got a headache with your computer and no budget to fix it...?  protonic.com is here to help. We offer completely free computer support and computer related information online and by E-Mail. We are a free service manned by volunteers all over the world, helping people fix technology problems. We enjoy the challenge of solving your problem, we are up to date and work as a team. We maintain our high standards through Quality Assurance sampling.

We do our best to remedy your problem and put the smile back on your face!


 

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Excellent ideas that I had not thought about. problem solved.

" Recommended your service again this week. have a nice day and smile! "  August 20th, 2014

Thank you for such a fast response. this wasn't a major problem or concern, just something I was looking into to get organized especially. great service.

" I enjoy your service, will keep coming back and always suggest this to my friends and family. thank you. "  August 14th, 2014

The info. he provided was accurate-straight to the point, and when followed...worked! really appreciated! many thanks:

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Excellent. keep on payroll.

" Recommended your service again. have a nice day and smile! "  August 10th, 2014

Bob uhlman is an outstanding person with knowledge that has no peer. his answers are always correct and he is very quick with his responses. this particular question was answered 4 hours from when I submitted it. no matter how dumb my questions might be, he is always gracious and understanding. bob, from the bottom of my heart, I thank you. if I could rate you higher than "10", I would. bob kunz   August 8th, 2014

I appreciate the quick and to the point solution to my problem.

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Real good help. responded quickly. gave detailed instructions.. thanks much... jerry

" Still find the first page confusing. not a clear path to get me where I can choose an option for my question. "  August 2nd, 2014

James stuck with me and gave me some great advice but it didn't help. I guess i'll live with what what I have. maybe i'll find the answer.

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 Daily protonic.tips...

Click Tip Title to preview the Tip.

  Think of the tiled Start page as a full-screen Start button

Think of the tiled Start page as a full-screen Start button. Because that's exactly what it is. Just as with the old Start button, you can simply start typing to show programs that begin with the letters you type, and launch them without having to scroll across tile screens. You can customize this p... Show More
  Calibrate your screen

The colors you see on your screen will vary depending on your monitor, graphics cards settings, lighting and more, yet most people use the same default Windows color profile. And that means a digital photo you think looks perfect might appear very poor to everybody else. Fortunately Windows 7 now pr... Show More
  Changing the Map Views

Just like in the Maps application for iOS, the Maps app for OS X lets you switch between three well-known map views: Standard, Hybrid, and Satellite. To change these views, select either the Standard, Hybrid, or Satellite buttons in the toolbar; or use the keyboard shortcuts by pressing Command + 1,... Show More
  BitLocker Drive Encryption WIndows 7 and above

Bit locker is a feature used to protect your computer running on windows 7 from offline attacks by encrypting the system volumes. ‘Bit locker To Go’ is a new feature for encrypting removable drives. If you lose your laptop computer, bit locker helps you to protect your data on stolen or lost com... Show More
  Install hardware drivers

To obtain the maximum output from your Ubuntu desktop, you’ll require the optimum drivers for your video card. They aren’t installed from starting, but if you go to ‘System | Administration | Hardware Drivers’, you can see your choices. Choose the appropriate driver, install it and restart y... Show More
  How to Easily Check an Entire Windows Folder Using Many Different Antimalwa...

If you need to do security checks on entire folders with multiple antimalware programs, here’s a tool for you. It’s from Microsoft Sysinternals and is called Sigcheck.

It’s a command line tool but don’t let that deter you. It’s easy to use.

Read more at: http://www.techsupportalert.c... Show More
  Automate your Mac to Run Scheduled Tasks

One way to accomplish this is using a combination of the Automator application and the Calendar application to perform the task. The steps below outline the process:

Create an Automator Action to Delete the Contents of a Folder

1. Open Automator

2. In the Library pane, double-click Get Spec... Show More
  Manually Mount a USB Drive

A USB storage device plugged into the system usually mounts automatically, but if for some reasons it doesn't automount, it's possible to manually mount it with these steps.

1. Go to Menu > Terminal.

2. Enter sudo mkdir /media/usb to create a mount point called usb.

3. Enter sudo fdisk -l t... Show More
  Five different ways to cut, copy, paste text

The last three days covered cutting, copying and pasting text in a document.

There are five different ways to cut, copy and paste selected text. You may wonder why this would benefit you. Get familiar with the different ways and you will start using them for different purposes. Editing a paragrap... Show More
  Fix performance problems

If your Windows 8 system seems sluggish, the revamped Task Manager may be able to offer some clues. Press Ctrl+Shift+Esc to take a look.
Click 'More Details'. The simplified Processes tab then reveals what's currently using your CPU time, RAM, hard drive and network bandwidth. (The more in-depth da... Show More
  How to record the screen on a Mac for free

Do you want to show what you’re doing on your Mac to someone? Or many people? Sometimes video is the best medium to explain what you are doing. You can record your instructions once, and share it on YouTube or social networks. Here is a tip on how to do it for free with Quicktime Player 10, it’s... Show More
  5 Ways to Eject an External Drive on your Mac

Many people who are new to Macs are sometimes confused about external drives and how to properly remove them. Simply unplugging them from your Mac is a big no-no and could end up resulting in a trashed drive or data loss.

Depending on your setup, whenever you attach a flash drive or an external d... Show More
  Use file history for brain-dead backups

Windows 8 adds a mind-numbingly simple backup system called File History that few people seem to know about. To use it, simply plug in an external hard drive and Windows automatically archives files to it. Even better, Windows saves old versions of your files, so if you make a colossal mistake and o... Show More
  Find your applications

The Win+X menu is useful, but no substitute for the old Start menu as it doesn't provide access to your applications. Press Ctrl+Tab, click the arrow button at the bottom left of the Start Screen, or swipe up from the bottom of the screen and a list of your installed programs will appear. If you can... Show More
  How to get rid of the clutter on your Mac’s Desktop

If you have a Desktop cluttered with icons and wish to temporarily hide them from view, you can do so with a Terminal command.

To hide Desktop icons use:

defaults write com.apple.finder CreateDesktop -bool false && killall Finder

To redisplay Desktop icons use:

defaults write com.apple.f... Show More
  Copy your personal information from one browser to another

If you find yourself needing to copy your info from one browser to another, see the link below for more information:

https://support.mozilla.org/en-US/products/firefox/downlo...
  Unleash GIMP

There is oneprime artistry app for the Linux platform, and that is GIMP. If there were an prize for ‘most Photoshop features aped’, it would surely bag two of them. It does not arrive on a standard Ubuntu Live CD, but it really deserves to, so catch hold of a copy from Synaptic Package Manager a... Show More
  Learn Windows Key Shortcuts

Win + : switch between the Start screen and the last-running Windows 8 app

Win + C : displays the Charms: the Settings, Devices, Share and Search options

Win + D : launches the desktop

Win + E : launches Explorer

Win + F : opens the File Search pane

Win + H : opens the Share pane

W... Show More
  Turn off those annoying desktop sounds on your Mac

When you perform an action with your mouse or cursor, your Mac might accompany that action with a sound effect. For example, that crunching sound you hear when dropping something into the trash or the boing when you drag a file onto a folder. If you are in a room with others such as a library, class... Show More
  Change or Disable Login Sound

1. Go to Menu > Preferences > Sound.
2. With "Starting Cinnamon" having checked, select a sound you like from the drop-down list, click the "Play" button to try the sound if needed.
3. If you want to disable the log-in sound, uncheck "Starting Cinnamon"

Log out and log back in to check the new ... Show More

 

 Latest Industry News...

Click Article Title to see News item.

  Two weeks later: My switch from Outlook to Gmail

ZDNet's David Gewirtz has been using Gmail for two weeks after switching all his email from Outlook. After two weeks with Gmail as his primary mail environment, what's his verdict? It might surprise you.

Read more at: http://zd.net/1AS82fT
  Microsoft promises fix for Surface Pro 3 overheating issues

Microsoft is readying a fix meant to remedy an issue with the Intel Core i7 Surface Pro 3 tablets that is meant to remedy overheating issues reported by some users.

Read more at: http://zd.net/1qrt559
  Google Chrome 64-bit arrives for Windows 7 and Windows 8

Along with the 32-bit release of Chrome 37, Google today released the 64-bit version of Chrome for Windows 7 and Windows 8 in the stable channel. Nevertheless, going 64-bit is still an opt-in process: to take advantage you have to hit the new “Windows 64-bit” download link over at google.com/chr... Show More
  Eight tips for improving battery life on your MacBook

Thanks to more efficient chips and improvements to software, the battery life on Apple's computers continue to improve with each new model year. The company also includes various energy saving settings in its OS X operating system.

Read more at: http://cnet.co/1APaAeD
  Six ways to improve your Wi-Fi network

Suffering from a slow or sluggish home internet connection? Here are six ways to help improve your speeds.

Read more at: http://zd.net/1tDuDtp
  New Windows coming in late September -- but which one?

It looks like we're due for a preview of Windows sometime in late September. As InfoWorld's Eric Knorr noted last week, something new is brewing with Windows in Redmond, and it looks like we'll have a chance to see it in four to six weeks.

Read more at: http://bit.ly/1tDrbid
  Dirt cheap Windows PCs already hitting the streets, with help from Microsof...

Microsoft is helping hardware makers build low-priced Windows PCs to combat Chromebooks and the early results of that effort are hitting the market.

Hewlett-Packard, Dell and Lenovo are selling laptops priced less than $250 that run on Windows 8.1 with Bing, a royalty-free version of the OS. The ... Show More
  5 Chrome tricks for power users

Ready to exercise your supreme Chrome skills? Learn how to set your location, easily view cached pages, and more!

Read more at: http://cnet.co/1mDA1r7
  The best desktop weather programs for Windows

The Internet has simplified how we access weather information. Before that, you had to rely on the newspaper, TV, or phone to get weather information. With the rise of the Internet came dedicated websites that provide you with the information you require in real-time at all time.

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  TorrentLocker Is A New Ransomware Down Under. And It’s Evil.

Cryptolocker might be dead and buried, but there’s a new piece of malware looking to take the Ransomware crown. It’s called TorrentLocker, and it’s positively evil.

Read more at: http://bit.ly/XJkBvS
  Make phone calls from your Mac right now

You don't have to wait for OS X Yosemite to place a call on your Mac, using your iPhone. Here's what you need to know.

Read more at: http://cnet.co/1pnRaKi
  Three ways to make a Chromebook feel more like a PC

The truth is, for most of us, using a Chromebook already feels a lot like using a PC or Mac, depending on how much time you typically spend using Chrome when on a "real" computer.

Read more at: http://cnet.co/1oipsJV
  Apple updates OS X Yosemite public beta

As expected, Apple today released the second public beta of OS X Yosemite.

The update, pegged as build "14A329r," followed the debut of the sixth developer preview on Monday. Then Computerworld had predicted that Apple would ship the public beta today after concluding that the company would refre... Show More
  U.S. warns 'significant number' of major businesses hit by Backoff malware

Over a thousand major enterprise networks and small and medium businesses in the U.S. have been compromised by a recently discovered malware package called "Backoff" and are probably unaware of it, the U.S. Department of Homeland Security (DHS) said in a cybersecurity alert on Friday.

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  How to Play Solitaire in Windows 8

Microsoft’s digital version of the card game Solitaire is one of the most popular computer games ever. Included as part of Windows starting with Windows 3.0 way back in 1990, the game has consumed countless hours of employee downtime over the years.

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  Steve Ballmer Leaves Microsoft's Board

Microsoft's Steve Ballmer era has officially come to an end. The
company's former chief executive officer, who stepped aside last year ,
has now announced that he will be resigning his position on Microsoft's
board. Ballmer joined Microsoft more than thirty years ago, rising from
... Show More
  Mozilla resolves “Firefox is already running” shutdown issue

When it comes to running Firefox on Windows, the dreaded "Firefox is already running" error message when trying to launch the browser on the system is highly annoying.

This happens under certain circumstances, usually when the Firefox profile is still locked on the system while a new instance of ... Show More
  Auslogics Browser Care 2.0 puts you back in control of your browser’s key...

Auslogics has released Auslogics Browser Care 2.0, a major new version of its Windows browser management tool that’s aimed at novices.

Version 2.0 adds a new system health scanner tool, promises better handling of Chrome, Firefox and IE plugins, fixes all known bugs and implements an improved b... Show More
  Symantec folds nine Norton products into one service

Symantec will consolidate its cluttered Norton line of security software, folding nine products into one online service that can be used across desktop computers and mobile devices.

The product, in beta now, will simply be called "Norton Security" and cost $79 a year when it goes on sale in North... Show More
  Todo Backup 7, new smart backup feature and interface

Todo Backup Free made our top drive backup list recently. EaseUS, the company behind the product, has released version 7.0 which introduces several new features and improvements.

Read more at: http://bit.ly/1rV2lbu