How many versions of Windows have there been to date. Too many, Windows 1, Windows 2, Windows 3.1, Windows 3.11, Windows for Workgroups 3.11, Windows 95, Windows 95a, Windows 95b, Windows 95c, Windows 98, Windows 98 SE, Windows NT, Windows 2000, Windows Server / Windows Home Server, Windows ME, Windows XP, Windows Vista, Windoes 7. Are free anti virus programs as good as the paid versions? They perform the same function so they do protect you. Since you do not have to part with money they are probably better ..... you are protected but get to keep your money. Should I turn my computer off at night? Yes, you should. This will mean that you do not consume electricity so turning off makes a positive social contribution. Turning off also means that your computer will last longer but most people do not use a computer to the extent of its full life. How I can I see how long a web page is before I print? Use the Print Preview feature in your web browser. Click File and then click Print Preview. be sure to pay attention to the number of pages contained in the document where it says "page 1 of _______." What is a zip file? A computer file that contains one or more files are compressed for storage or transmission. The file extension for this type of file is "zip." What is a "Quickie"? A "Quickie" is a short question about General topics. Why does my computer clock lose time? The CMOS battery needs to be replaced. What does ASCII stand for? American Standard Code for Information Interchange. It is the current standard for text encoding used by computers. Is Windows Complete?? If you run sfc /scannow from a terminal it will check if your key system files are present. Remove a virus. A very good idea. Perhaps the free on-line scan from Trend called HouseCall could help you. Google will show you the way. For complete help go to http://www.protonic.com/index.php?page=ask Does Excel worksheet have to be open to quickly update link. Your question has a number of different facets depending on what is a link. The following article may help you though ... http://support.microsoft.com/kb/327006 Hi, I have an Occigen monitor and want to use the intrgated speakers There should be no problem in doing this if you simply connect it to the Speaker output of the computer. If you already have speakers connected you can get a "Y" splitter at a local Radio Shack etc. How do I see the calendar in Windows? Right-click on the time on the task bar and then left click on "adjust Date/Time" options. How do I get a menu for Word 2007 that looks like the Word 2003 menu? Install and use a program named UBIT found here: http://www.ubit.ch/software/ubitmenu-languages/ What is a computer bug? It WAS actually a BUG that was found in a relay contact of an early computer causing a malfunction. However it has come to mean anything that causes a piece of hardware or software to malfunction. How does a computer virus spread? http://www.ehow.com/how-does_4579979_computer-virus-spread.html Int. Explorer will not play my .ppp files. -- I can save and the play. Details of ppp files are here http://filext.com/file-extension/ppp IE is not the right program to open them. What is an external hard drive? This is a normal hard drive but held in an enclosure which connects to the PC by a USB cable so the drive is always external to the computer. Is an Acer H243H LCD Monitor compatible with a Radeon 5570 video card? The monitor will work with just about any video card. My folders wont get smaller when I click.i am using Vista First step check for spyware infection. Use the free version of http://www.superantispyware.com/ If that does not help please open a detailed ticket ... How do I shut off the caps lock screen icon in windows 7? gateway pc The suggestions in this thread may assist you http://answers.microsoft.com/en-us/windows/forum/windows_7-desktop/caps-lock-notification-appears-on-the-screen-when/285a5edf-eb03-4e19-93c3-63e869486180 After upgrading IE i lost my tab for adding favorites You may need to open a ticket. Please try this first http://support.microsoft.com/kb/318378 If I uninstall Itunes will my ipod classic still work? Yes. Your iPod will still work just fine. You just cannot sync or manipulate your music until iTunes has been reinstalled. How can I get my mic to work on my laptop it was working before? Check that it is not muted in the sound settings. Check the sound device drivers. Perhaps open a detailed ticket? Will Photoshop 7 work with Mac 10.5? http://forums.macrumors.com/showthread.php?t=603579 how do I give feedback? You will see a rating link on the ticket when it is closed. My hard disk --SATA 160GB -- is 5 year, do need to go for a new one? If it works and does not make any noises there is no need to get a new one. If you need further information please post a ticket at http://www.protonic.com/index.php?page=ask . How do I compress multiple files into one file? Use a file compression program to make an archive file. zip files are an example. A free program such as 7-zip will help http://7-zip.org/ How can I quickly increase or decrease the font size on a web page? This depends on the browser you are using. Holding the Windows key and moving the mouse wheel can quickly resize a page. See also http://www.ehow.com/how_4877692_adjust-browser-font-size.htm How do I fix the 2011 browser redirect virus? In the first instance use ComboFix http://download.cnet.com/Combofix/3000-8022_4-75221073.html Where is the internal antenna on my laptop? It is most likely internal to the screen near the top when it is unfolded. However depending on the brand and model it can be located elsewhere. When I am typing black line disappears have to use cursor to put it back Depending on the application you are using this may be caused by a setting called "Hide cursor (or pointer) while typing". This can be set in "Control Panel / Mouse" or as an application setting. Unable to Locate Component GDI32.Dll not found You may like to take a look at this thread .. http://social.technet.microsoft.com/forums/en-US/itproxpsp/thread/7a771d00-d5e8-4422-8bda-1f78897c1023/ My 64-bit PC running 64-bit Win7 with 4GB mem shows 3.25GB usable, why? Please read this article: http://support.microsoft.com/kb/978610/ How to find PDF version of Advanced UNIX Programming 2nd edition try this link http://www.advancedlinuxprogramming.com/alp-folder or google What does HTTP stand for? A detailed definition is at the following link http://www.webopedia.com/TERM/H/HTTP.html What does the term "pentium" refer to? A detailed description is found at this link http://searchcio-midmarket.techtarget.com/definition/Pentium Can anyone help with an Excel formula? Yes no problem - our techs are used to answering these questions but we may need to see the spreadsheet to be able to advise fully. Post the question and we will look at it for you. What are free trial cloud servers ??? Cloud - simply a storage space based on the Internet, It allows users to store data, files, pictures etc for use / retrieval later from the cloud. Many of the main companies offer so much space free What is Open Office.org? OpenOffice.org is the website of OpenOffice which is the free equivalent of Microsoft Office. In Corel Word Perfect - Keystroke options not working Have a look at http://www.corel.com/servlet/Satellite/us/en/Content/1153321168236 for details - if that is not the answer post a question on our main site and one of our techs will investigate for you Do i need ms product code key to reinstall/repair Vista If you restore from a Factory Restore disk you probably do not need the CD Key. If you want to reinstall from a Setup / Install disk you need the key. If you want to repair it is usually not needed. I keep getting the wromg home page where did I go wrong? You probably have a spyware infection. You may want to run the free version of superantispyware just to check your machine is clean. http://www.superantispyware.com/ Windows Media Player windows 7 says insert blank disk even after I do. You may want to run a lens cleaning CD to check that your drive is working properly. If that does not work then open a detailed question ... How do I move forward and back in my browser using the keyboard? Go to the next page - ALT+RIGHT ARROW Go to the previous page - ALT+LEFT ARROW or BACKSPACE Go to your Home page - ALT+HOME For Internet explorer should be the same for them all Is there a way of typing on a pre-printed Adobe (.pdf) form? The commercial "FormTyper" part of "PDF Converter" (http://www.nuance.com/) will do this. I am not aware of any free program that does this. Saving Email Attachments in Eudora Please follow the suggestion in this link http://email.about.com/od/eudoratips/qt/et051703.htm How do I find my Macs IP address? Go to http://www.whatismyip.com/ to see it.on the top of tha page. How come a shortcut (Google) wont pin to taskbar? Other shortcuts do. If you use Windows 7 and Internet Explorer 9 you can do this. Otherwise you cannot. For more information please go to http://www.protonic.com/index.php?page=ask to post a more complete question. How to remove "Personal Shield Pro" from Windows XP computer? Use the free version of superantispyware http://www.superantispyware.com/ How do I export Windows Live Mail address book to Thunderbirds address book Assuming you are running Windows 7 proceed as discussed at: http://www.timesnews.net/blogger.php?id=5&postid=7647 I have 2 copies of windows on my computer. how do I get rid of one of them The instructions in the following link should help you http://www.ehow.com/how_7248191_delete-second-copy-windows.html I can not start Windows Live Messenger and other Windows Live (Windows 7) If none of the Windows Live programs will start, you should reinstall them all. Somehow, they have experienced file corruption and need to be refreshed. Password Protect USB Drives Please see the discussion at: http://forums.majorgeeks.com/showthread.php?t=144508 you should find an answer therein. Some USB drives are available that are password protected in hardware, I need a backup program - free or otherwise. SecCopy not good. Please take a look here: http://www.ghacks.net/2009/04/26/the-10-best-windows-backup-software-programs/ Turn on/off popup blocker Several different pop up blockers available common one is on google toolbar - switch it on or off, simply click it. If you want more control it does have a drop down box for more. If not this ask more May i hide my IP without proxy use? No. Even if you use a proxy your IP address is only partially hidden. It is often still possible to trace back to your connected IP. Your ISP always knows what you are doing ... in detail. Compaq nc6220 laptop - a couple of keys dont work can I repair myself? Yes, this is a relatively cheap and easy fix - see http://www.batterycentury.com/hp-business-notebook-nc6220-keyboard-p-76748.html for the method. You can buy a replacement keyboard online. How do I set up a shared network drive between windows 7 and Vista? Please read through the following guide http://www.howtogeek.com/howto/15247/complete-guide-to-networking-windows-7-with-xp-and-vista/ If you need further assistance please open a detailed question. How do I put an icon on the desktop for protonic.com? Assuming you are using Internet Explorer or FireFox (you did not say) simply drag the icon that is to the left of our address in the address bar to your desktop. How come whenever I try to download, its says "error 1606", please help me! Microsoft offer a solution for "Error 1606" on the following http://support.microsoft.com/kb/886549 - run the Fix it program offered, if that fails post a question on our site for a tech to help you. Does MS NET Framework in Win XP have any function for home user? .NET is a library of functions that many developers use to write software. If it is not on a computer on which you choose to run the program it will not function. Therefore you MUST have it installed. Where to find online volunteering opportunities available for a newbie? A lot depends on what sort of volunteering opportunities you are looking for. Perhaps google would be a good place to start your search? Win XP & NET Framework: is it a browsing app? I want to eliminate it! .net framework is on your system to allow many Microsoft programs to run correctly. I have Fix It utilities, but computer still slow, Why? You probably have a virus or spyware infection. Check for that first.......... 2003 slow to load Check that you have a machine free of spyware infection. If you do ... open a detailed question. Outlook 2003 slow to load Check that you have a machine free of spyware infection. If you have a clean machine then open a detailed question. Computer wont run DVDs Try running a cleaning CD to clean the lenses. It may be that the drive is partially dead though. The JPG extension refers to what kind of file? http://en.wikipedia.org/wiki/JPEG What is a print queue? http://windows.microsoft.com/en-US/windows-vista/View-the-print-queue In Office 2010 Excel, how can I make the home tab my default? Right click on the ribbon and de-select "minimise". Can you stack external hard drives on top of each other? As long as they are in an external disk carrier making them protected. Any easy way to install a router so it will work? If this article doesn't help, please fill in a ticket here on the site: http://www.microsoft.com/athome/organization/wirelesssetup.aspx I receive message: "CMOS ckecksum error". Replace the CMOS battery on motherboard. http://www.liverepair.com/encyclopedia/articles/cmosreplace.asp I am trying to download iTunes, but can't break out of a loop. Can you give me a valid link please? Please try the following link: http://www.officialdownloadstore.com/itunes10.htm Can I use two versions of Google at the same time on my monitor? Yes, if you switch to tabbed browsing. See this link: http://support.mozilla.com/en-US/kb/Tabbed%20browsing What is 0×00000048? http://support.microsoft.com/kb/331484 Upgrade ME to XP. I install over ME or new Hard Drive? Reformat the hard drive then install XP. How to delete sound from a video (.mov or MP4) file? Imtoo MPEG Encoder www.imtoo.com, import video files, Disable Audio option in the right setting area, just check True, audio removed but not free. Free ones - www.virtualdub.org or www.erightsoft.com Why does my monitor make screeching sounds when on a white screen? Your monitor is starting to die. Replace it. If I install a USB 3.0 card wil that give me a working USB 3.0 port? Not at this time. Windows 8 will support USB 3.0 when it comes out. There are rumors that Win 7 SP2 will carry the needed updates to allow Win7 to utilize USB 3.0. Save AVG updates? http://globalrecordings.net/docs/au/updating_avg_manually.pdf After how much times should i make program updates of an antivirus program? A week is good enough but if you change the settings to auto update then you will not have to worry and always have the latest definitions installed. Where to download a trial version of Windows Vista Ultimate 32 bit? There is no trial version available for download at this time. Microsoft are the only legitimate source of such downloads. How to recover windows password? Use google for help. Due to password protected stolen laptops surfacing we cannot for legal reasons help you. Which is the best free antivirus software at present? http://www.pcworld.com/reviews/collection/5928/2011_free_av.html Does privacy software like easy-hide-ip do any good, or is a router better? At the end of the day neither will fully protect your privacy since your ISP will still have full information. Best to do only things you are happy to be seen doing. On privacy issue below-how do I otherwise stop ads/pop-ups on my computer? Scan for and remove all spyware and virus infections. Then regularly scan with and update the protection software. Fresh install Windows if problems remain. How do I start my PC w.o. it beeping once in the DOS mode (have 2 HDs) This is NOT DOS Mode, it is the BIOS. The ONLY way to do this is to disconnect the speaker. This is not recommended since the BIOS uses the speaker to signal BOOT errors as a sequence of beep I have Avast free and Comodo firewall installed.Am i safe as home user? Yes, as long as you update Avast regularly and stay away from questionable websites. No one is 100% safe, but you are as close to 100% as you can get. iIs Maftoox Antivirus a good antivirus? It has received fairly good reviews and is on a par with AVG Free. Does Microsoft Security Essentials remove all malware? No one scanner will remove all malware, use Anti-Malware in conjunction with MSE: http://www.malwarebytes.org/products/malwarebytes_free New computer, password wont work, help to open laptop A laptop without a password is often stolen. Please go back to the person you bought it from and ask them. I hI ve Bitdefender 2011..How necessary is it to upgrade to 2012 ver Entirely up to you: http://www.bitdefender.com/support/How-to-Upgrade-from-BitDefender-2009-2010-2011-to-BitDefender-2012-711.html How to transfer Thunderbird emails, etc to Outlook 2010 quickly and easily? http://blog.nektra.com/main/2009/04/14/export-messages-and-folders-from-thunderbird-to-outlook-outlook-express/ A public computer has no security software.What precaution should i use? Use this public PC to look up items on the internet, view web pages, and check your favorite teams scores, but do NOT use this public PC for ANY transactions with ANY personal info. Can i use "Epson Stylus TX121 " printer to print digital photos? Yes you can. Product details at the following link http://www.epson.com.ph/epson_philippines/printers_and_all_in_ones/inkjet/product.page?product_name=Epson_Stylus_TX121 Can i print photos with "HP Photosmart C4388" printer? Yes you can but please note that HP have discontinued sales of this printer. What software is easy to use and can get data off an HDD. http://www.pcinspector.de/default.htm?language=1 ... but click on EN in the top right corner if the site loads in German. Disable Win Messenger in XP? See this link: http://support.microsoft.com/kb/302089 Is it possible to sync Outlook (folders, etc) between 2 computers? http://www.outlookipedia.com/outlook/synchronize.aspx http://freelanceswitch.com/working/two-ways-to-sync-outlook-between-computers/ Are there any advantages to upgrading from Win XP to Win 7? Windows XP is about to be unsupported and except for security upgrades will not have support from Microsoft. IF YOUR COMPUTER HARDWARE WILL SUPPORT IT,Windows 7 it is an essential upgrade. Avast or AVG what is the best free AntiVirus I personally recommend AVGFree but it is down to personal preference as both have good reputations. This might help: http://www.moneysavingexpert.com/shopping/free-anti-virus-software?gclid=CIKDuuPNg Is "soluto" a safe download and is it usefull The program has been rated good on CNET so it is certainly worth a try: http://download.cnet.com/Soluto/3000-18512_4-75446583.html What is error 1068 http://support.microsoft.com/kb/827328 Will Microsoft LifeCam Cinema work with AOL AIM 5.9, or need update? See the MSKB article at http://support.microsoft.com/kb/969275 How to Send an email in Thunderbird 11. http://www.columbia.edu/acis/software/thunderbird/basics.html Does MacKeeper really work? Up till now my preferred choice has always been CleanMyMac but for the price this "new kid" looks very good and for the price has a lot of features I would change and go for it so YES Are the motherboards on all Dell C400 laptops compatible? They are compatible to a point. Since C400 computers can be ordered with multiple features, peripherals, and processors One may or may not be able to directly replace another. MS Word will not print on Canon780; other sources & test page normal Uninstall the printer & printing programs(s), reboot. Reinstall printer & program(s). What is the best FREE on line storage? Google or Dropbox work well. www.dropbox.com or www.google.com Both have the ability to store different kinds of files indefinitely and allow access from virtually anywhere. How do I get my menu back on my newly installed Google Chrome? While in Chrome press the "Alt" key on your keyboard and it will show up. Why does my laptop save a scanned document to my pictures? That is the default "save" location for Windows. You can tell the program to save them somewhere else if you so desire. Is it easy to scan a document and convert to PDF format to save? Yes, your manual that came with your scanner should have all the info needed to enable you to do this. What is the best website to buy custom pcs from? (ie ibuypower) Please review the items in this link: http://bit.ly/HP2PMU What is pre-BIOS failure ? If you have this post a question to us for one of our Techs to look at. Generally it is a fault with the system occurring before startup checks, the power supply or mother board main areas to look at. Is an administrator user account required on Windows 7 computer? The REAL Admin account is hidden by default. But, all others, can be restricted users. Do you help with virus removal from my computer? Yes, we can. You'll need to fill out a ticket with some specs and a few more details so we can better help you with this. My hp 5600 printer went offline. How can I get it online? When a printers starts acting up, the VERY first thing to do is uninstall the printer and ALL its programs from your PC, reboot, then reinstall like you did the first day you owned the printer. Besides the fasterfox addon is there a way to speedup firefox startup? Yes there is. Try Speedyfox. This program optimizes the SQL databases inside Firefox to make it start faster. http://www.crystalidea.com/speedyfox Chrome crashes(or at least fakes it) when downloading files, any help? Try uninstalling Chrome, rebooting, then reinstalling with a new installation file from Google. How do I get the program off my computer which is slowing it down? The EASIEST way is to run a system restore back to a day BEFORE this program showed up. In Windows 7, where is the "Run" command on the start menu, as in XP? The easiest way to the Run command is using the Win Key + R buttons. This opens up the Run command instantly. How do you "clean" out a system other than files, cookies, history? http://www.microsoft.com/atwork/maintenance/speed.aspx How do I get rid of Babylon? http://deletemalware.blogspot.co.uk/2011/09/remove-babylon-toolbar-and-search-web.html How do i play 2 videos at same time side by side synchronized? Please either refer to this thread http://forum.doom9.org/showthread.php?t=138430 or take a look at a program called Avisynth. How can I tell for sure if I have a virus on my computer? Generally, run a good-quality anti-virus software (some free ones are Avira, AVG, or Avast!). These will catch most viruses. If you have a specific symptom or issue, then please open a ticket. Is there a battery in the Dell Inspiron 518 tower? http://support.dell.com/support/edocs/systems/insp518/en/sm/techov.htm How do I changed my unsecured wireless internet back to secured? http://www.wikihow.com/Secure-Your-Wireless-Home-Network How do i use Outlook Express? Search on Google for "Outlook Express user manual" and you will find several pdf manuals available to guide you. Where can I find a manual for mcp61pmgm c1.8676 gateway motherboard. A Search for this results in no manual though Google responds with many links to the board itself. It is probably best to contact Gateway (now via www.acer.com) What is nginx ? nginx [engine x] is an HTTP and reverse proxy server, as well as a mail proxy server. Details at this link http://nginx.org/en/ Adobe flash player installed but doesnt run. Uninstall Adobe Flash Player from your Control Panel/Add Remove Programs or Programs and Features, Depending on your version of Windows. Reboot when finished and try reinstalling Adobe Flash again. Desktop icons began ending in .lnk, why? Now cant open them. A .lnk file is a shortcut or link file. It links to a file in some other location on your computer. That the shortcut no longer works normally means that the linked file has been moved. Can my computer be hacked if its off? No, it cannot be accessed if the power is off. How can I open a ".wdb" file that I saved on a floppy disc years ago? This is a Microsoft works Database file. Please see http://www.fileinfo.com/extension/wdb for instructions on how to open it. Can I re-install iTunes without losing my songs? Backup your music BEFORE the reinstall, just in case. Then, you cannot lose your music. How can the Bookmarks in PMac IBM 10.4.11 be transfered to MBP 10.7 Copy the Bookmarks.plist file from Home Directory/Library/Safari. to a different location (usb), install the new system and then copy the file Bookmarks.plist in to the same folder in the new system How can I stop PriceGong from continually popping up on my screen? http://www.pricegong.com/Remove_PriceGong.aspx Charge Tablet and use or always plugged in better for battery life? Allowing a NiCad battery to run down completely WAS considered he best practice to maintain battery life. Now with Lithium Ion batteries it makes little difference if it is always plugged in or not. How can I clean up registry errors on my computer/ Simple answer would be to use a product such as ccleaner from -http://www.piriform.com/ and select registry then analyse and fix. But it depends on the errors you find and if you need more help Is it true you can put a PCI sound card in a PCI-e slot? No, this cannot be done. A PSIe card has a different form-factor than a regular PCI card. Has anyone had a problem installing the Ant.com program? ant.com is a video downloader and we are not aware of any problems with its installation or use. It appears to have a good reputation ... Internet Explorer is taking over a minute to open. Why? See this link for more info: http://support.microsoft.com/kb/969938 My computer is a mess can you help?? I am sure we can but in order to do so you will need to open a detailed question giving as much information as possible so that our Technicians can assess your challenge. I have Norton 360 version 6.2.x.x. Do I need additional protection? With the latest anti virus product installed on your machine AND you keep it up to date with the latest virus signatures AND you are cautious about sites you visit, files you open etc you should be ok Can you help someone learn to use a software program called Yardi? Have a look here: http://www.ehow.com/how_7480066_use-yardi.html How can I take my mp3 music and add them to my Ipod or Itunes library? Please see this link for more information: http://support.apple.com/kb/HT1473 I keep getting a message saying your windows its not gunuine. it's likely that your copy of Windows was not properly activated. To fix this, click the notification and follow the steps to repair Windows or post a question for our techs to help you Is there anyway around Windows 7 logon when password is forgotten Yes there is but for legal reasons (many forgotten passwords relate to stolen laptops) this type of question is beyond the scope of our service. How to backup my computer to a external hard drive Purchase and use backup software and designate the external drive as the target, keeping in mind that it is no more reliable than any other mechanical hard drive. What type of anti virus protection do you recommend? Microsoft Security Essentials has been winning the free program category for a while now. Symantec's Norton AV wins the paid version category. Windows 7 doesnt recognize me as administrator. How do I change that? Here's how to change your user account type in Win7: http://www.sevenforums.com/tutorials/103538-user- account-type-change.html How to print color screens in black&white, to save on expensive ink? Please follow the directions here: http://www.worldstart.com/save-color-ink-print-in-grayscale/ Can I install windows on a MacBook Pro?If so how? With Intel-based Mac using OS X v10.5 or later you can use Boot Camp Assistant which is located in /Applications/Utilities make sure you install the latest updates available for your Mac first Monitor is black, green light flashes This means that the monitor has power but it is not receiving a video signal from the computer. So first step .. check your video card. Second step .. open a detailed ticket for our help. Can windows 7 write a CD-RW that will be readable by XP? Yes, if you are using the correct media and burn the CD correctly. How can I tell if a program on my computer is an antivirus, antispywar Go to www.google.com and look up the name of the program in question. You'll know in just a few minutes of reading if it is a antivirus or antispyware program, or exactly whay it is. How can I get rid of a rootkit virus in windows 7? Different approaches and really no single full-proof method but formatting the drive and completely re-installing the operating system is the recommended answer My computer is so slow and have to wait untill it unfreezes You may be experiencing the effects of spyware or a virus infection. Removal can take a few steps so you may like to open a question in our system so that we can give you detailed help. How do I fix "Microsoft jscript compilation error? Download and install the latest version of java from the link: http://www.java.com/en/download/index.jsp If this fails, see this link: http://support.microsoft.com/kb/308260 HP f1503 monitor menu keeps popping up. Solution? It sounds like there is a fundamental hardware defect with the monitor. Please take it to qualified repair technician and let him offer advice. How do I open Registry to search for and delete some files? On your Start menu, go to Run, then type in "regedit" without the quotes and hit the Enter key on your keyboard. Just remember, there is no "undo" button when using regedit. Why do my laptop speakers crackle when I listen to something? This would appear to be a hardware problem. Since this is a laptop you should probably seek the advice of a qualified laptop repair company. Where can I find a free, simple to use, fax program to download? Try the Google search: http://www.google.com/cse?cx=partner-pub-2434300511542223:hv1p4kpyfrx&ie=ISO-8859-1&q=free+fax+program#gsc.tab=0&gsc.q=free%20fax%20program&gsc.page=1 Are there still free internet services in the us? Generally not as a public service. You will find some free wireless Internet but not as a Metropolitan Area Network. Some cities intend to offer this but we wait for deployment. How do i become a tech support volunteer for this site? Log into your account @ protonic and go here: http://www.protonic.com/?page=join Lost HP Photosmart Essential in move items box This can be found at the HP site under "Photosmart Essentials). It can also be reinstalled from the disk you received with your printer. How can I check a Vista Desktop for improper internet browsing? Look at http://www.nirsoft.net/utils/iehv.html for a history of sites visited download tool, also check the temp folder on the computer and cookies files, but you may not see it all if hidden Is there any way to tell if my memory is bad? You can download this program and make a bootable CD of it. Leave the CD in the drive and reboot to the CD. It will test the RAM and tell you if it fails. http://memtest86.com/memtest86-4.0a.iso.zip Is removing and re-installing IE8 on XP pc easy to do? It is not really easy but the site at: http://support.microsoft.com/kb/969358/en-gb should give you the solution. Whats the default English font on windows 7? The default font when it is first installed is Segoe UI 9pt, not bold, not italic. (All the settings in a default Win7 or Vista machine will be Segoe UI 9pt.) Cant get sound on my computer. Can you help? You have to ensure the correct device drivers are installed for the sound card in the computer. You need to find out the manufacturer of your sound card and download the drivers according to the specs How do I open/access/use paint.NET? http://www.getpaint.net/doc/latest/FAQ.html Are there keyboards with big keys like on some telephones? Yes, there are many of these available. Here you go: http://tinyurl.com/ctkkard this link leads to a google search that will show you lots of different keyboards with oversized keys and many sellers How to get a new IP address on my startup,with Windows XP? Left click Start menu, left click run. In the open box type command and press enter. At the DOS prompt, type the command IPCONFIG /renew to acquire a new IP address. Is it safe and simple to use the restore in windows XP? Yes it is safe to use. The catch is, depending on how far back you choose to restore, you MIGHT lose some files in the process. Files such as emails, word docs, and other such files. How to turn off google double click http://www.google.com/ads/preferences/html/opt-out.html How much does it cost for a store to change a video card ÂŁ? This is a task you can easily tackle yourself. Please fill out a ticket and well happily give you step by step instructions. How can I recover photos that were deleted from my memory card? http://www.powerdatarecovery.com/power-data-recovery-free-edition.html How to reformat an MacBook then install Snow Leopard http://support.apple.com/kb/HT3910?viewlocale=en_US Is the MAXTOR one touch 4 plus a modem? No, it is an external hard drive. How to get incoming emails in gmail to show in thunderbird my default https://support.mozillamessaging.com/en-US/kb/thunderbird-and-gmail I want to learn Web Design. What is my first step? Where do I begin? Search on Google for free tutorials to learn html and css. If you understand those core skills you will be able to move on to more. Can I delete Microsoft.net framework 2 & 3 service pack 2 & keep 3.5? No, these libraries are needed for different programs you have installed to run correctly. Will USB 3 work plugged in to my USB 2.0 port? Yes it will, but the data will fall back to USB 2.0 speed. Can I replace a $60/year Skype VOIP number with a free Google number? This is possible by following the directions at: http://www.wikihow.com/Port-Your-Skype-Number-to-Google-Voice How do I sync my iphone on more than one computer? http://www.andrewgrant.org/2008/03/30/how-to-sync-an-iphone-with-two-or-more-computers.html Is there any freeware programs that will fix all registry errors? The short answer to this is "no". There are many different registry scanners out there and each of them will find what other programs will not. If you decide to use such a program, use it carefully. How do I get rid of exclamation marks next to iTunes songs? The problem and solution are discussed in the following thread. https://discussions.apple.com/thread/4014573?start=0&tstart=0 Do you advise changing to IE9? You can upgrade to IE9 if you are using Win Vista or Win 7. If you are using Win XP, youre out of luck. Microsoft is not allowing this for XP. Please read through this link: http://bit.ly/fNteaQ While installing drivers for smartphone, MTP driver fails. Any ideas? http://forum.xda-developers.com/showthread.php?t=1824420 in Fire Fox, how do you limit the number of tabs to be closed The answer is at: http://support.mozilla.org/en-US/questions/760500 and at: https://addons.mozilla.org/en-us/firefox/addon/window-and-tab-limiter/ Looking for a great anti virus software. All the well known products are great. They all work but none is perfect, they all let something through. The free versions are good enough for proper protection. Can Internet Explorer 9 be safely removed from Vista and re-installed? Yes have a look at the Microsoft site to see how:- http://windows.microsoft.com/en-us/windows7/how-do-i-install-or-uninstall-internet-explorer-9 how do I send someone a link from my website to add to their website Highlight the address of your site in the explorer bar, Copy it (ctrl +C) and then paste it (ctrl +v)in to the email you send them. They then do the same on the web page it is to go on to. How can I reopen a closed ticket? The only way to reopen a ticket is by using the links in the bottom of the email you received when that ticket was closed. Option 2 is to open a new ticket and reference the closed ticket number. Can i plug a powered device, eg printer, into a powered USB Hub? Yes. you can do this without any problem. Can I uninstall iTunes and still maintain files after a reinstall? Follow the directions here: http://www.buzzle.com/articles/how-to-reinstall-itunes.html Your music folder should contain a backup folder that is updated every time you sync iTunes. is there a defrag for the mac os please let me know! you could use a tool like iDefrag - http://www.coriolis-systems.com/iDefrag.php OSX will automatically, in background, defragment files under 20mb in size. Files over 20mb are never defragmented. Where is the best place to locate somone who can fix code? Perhaps you would like to explore one of the on-line sites that match projects to coding professionals. The following is an example http://www.freelancer.com/ How can I prevent some programs from loading automatically on startup If you download and install ccleaner from piriform.com there is an option to stop some programs at startup in the tools section and its easy to use the product rather than changing registration How can I continue to use Hotmail? As far as I have read Microsoft is not discontinuing Hotmail but has expanded it and calls it Outlook Mail. Hotmail users who want to stick with Hotmail can do so withouty problems. Whats the replacement with spell-check for NotePad ? For windows you have several choices - ones you pay for such as Microsoft Word, or free ones such as Libra office or Open office - all ofer spelling checks. Plus they offer much more than notepad. Is it possible to trace a virus/malware to the URL it came from? It is but an individual user does not have the resources or global reach in order to do this. The process is very difficult and requires the ability to process huge amounts of data. What's the best way to image a new notebook before regular use? The best is a commercial program TrueImage (www.acronis.com),. However there are 7 free programs at:http://diggfreeware.com/7-best-free-disk-image-software-true-image-norton-ghost-alternative/ How can I get spell check in Outlook Express? It is faded out Spell Check in OE is only available if you have Microsoft Word installed on the same computer. Another solution: http://www.pcworld.com/article/167715/Add_a_SpellChecker_to_Outlook_Express.html Should I buy Windows 8? If you have no particular reason for doing so then the answer is No. You may like to give more details and open a question ticket though, if you are running XP perhaps an upgrade is good. i get a message "virtual memory is low" but i have 2 GB of memory. Virtual Memory is NOT RAM memory allocated Disk Memory that is paged into and out of RAM. You will get this message if you do not allow enough of your disk to the Swap File. Has anyone figured out what to do about a sticking cursor in Win 7? This is not a common event. It may be the effect of spyware. Best to open a dedicated ticket and we will help find out. Does a youtube video need a video_ts folder before burning to dvd disc It all depends on the video player you will use and what formats that will support. youtube videos are commonly saved as either a .fla or .mp4 ... will your player support those formats? How do I know if I have an updated driver for Windows 7? If you have upgraded to windows 7 you can find out through "Windows Update" in Control Panel. Also you can get updated drivers from the website of each of the manufacturers of each peripheral. What's needed for Win8 pro upgrade from Win 8 on a new computer? All you need is the proper CD Key for the Pro Version upgrade through Control Panel "Anytime Upgrade". This can be obtained via the Microsoft site or from any retailer. What to do when my Explorer is taking over, forcing me to use Firefox Uninstall Firefox with a utility such as Revo Uninstaller. My laptop stops charging when powered on. Will a new battery help? Perhaps, however since a new battery is quite expensive you should perhaps have it looked at by a person where you purchase the battery to eliminate a problem with the computer's charging circuit. How do I uninstall the Ask.com toolbar and Search.Conduit.com? Go to the Add/Remove Programs or Programs and Features section of the Control Panel and remove them, or go here: http://philliprearick.hubpages.com/hub/How-to-Remove-the-Conduit-Virus Is there a marwear for MAC users for free Best Free Mac Software - http://www.pcmag.com/article2/0,2817,2369643,00.asp - gives a good guide to free products for your computer How do I quickly copy contacts from one Gmail account to another? You need to export from one gmail account to a local disk and then import in to the new account - https://support.google.com/mail/answer/24911?hl=en - reverse this and select import to other account How can I synch my Gmail calendar with my Outlook 2010? This is no longer supported for free Gmail accounts. Details at the following link http://archives.salvereginablogs.com/tech-tips-syncing-google-calendar-and-microsoft-outlook-2010/ Took a video, when viewed is sideways. Is there a way to rotate it? The page at: http://www.howtogeek.com/howto/14751/rotate-a-video-90-degrees-with-vlc-or-windows-live-movie-maker/ shows you just how to do it. How do I make Outlook.com my default email Take a look at this http://www.guidingtech.com/15789/set-different-default-email-account-outlook-com/ You may need to open a detailed ticket since there are different ways to understand your need. Can a virus still get on a DVD rom disk while burning a movie? Yes. Indeed many viruses are designed to install on any removable media. If you are infected it can happen and act as a vector to infect others. How can I save my Picasa albums to another computer? Review the various solutions found here: http://productforums.google.com/forum/#!topic/picasa/X57yQGsCD4k, taking special note of the very good solution mentioned by user Robert Brown. Battery indicates fully charged but computer dies when mains are off This seems to suggest that you have a defective battery. It is suggested that you test using a different battery. Is there a removal tool available for ConduitSearch? this toolbar/ malware software needs to be removed slightly differently depending on the browser you use as we can not see which browser you have please open a ticket for more help. What is the best browser to use with XP Google chrome is the fastest, Internet explorer works well with XP as a Microsoft product, firefox, safari are good, support for xp ends in 2014 except for google will continue to support chrome I lost an exel file after a restore; how can I recover it? The best tool I know and use is - Recuva it recovers files deleted from your Windows computer for FREE - http://www.piriform.com What is Strongvault? Is it a virus? StrongVault is not a virus itself but it is related to malware. Details at this link http://malwaretips.com/blogs/strongvault-virus/ Can I use an adapter on my DVI port to use a second monitor? Yes - Have a look at http://windows.microsoft.com/en-us/windows-8/how-connect-multiple-monitors Will Micorsoft Release service pack 4 when they end support for XP The simple answer from Microsoft today was - There will NOT be a Windows XP SP4 - they prefer you move to newer versions of windows - so no new development on XP exists to that level remove windows 8.1 password start This link tells you how http://windows.microsoft.com/en-us/windows-8/disable-remove-password and so does this video http://www.youtube.com/watch?v=rai8a763USQ How do I turn off my antivirus program? Where do I find it? Often you right click the icon in the system tray and then Disable. But this is really not a good idea. Perhaps you should open a ticket to explore this further. I have used microsoft MSE as my AV for some time now , how good is it? You identify no objective measure ... MSE is good, most of the protection programs are. No program gives perfect protection. What is best free AV, MSE, Avast or AVG It all depends on what you desire. Each has its strengths and weaknesses. A Google or Bing search for "Antivirus Reviews" should tell you which is the best for you. What risk in fixing all items shown after Registry scan in CCleaner? No risk at all. The items listed are all Orphaned Links so they are not used. This is not like a more invasive registry cleaner which works rather differently and best avoided. What format does USB need to save photos. Most cameras save photos in JPG format. However, any storage media attached to any USB port will allow you to store photos in ANY format. Should a USB be formatted in FAT32 or NTFS to show pics on any media? Go with the FAT32 format. Way less issues this way. Windows 7 Backup, does it backup Favorites & saved email? Yes as long as you configure it in that manner. By default it is so configured. How to import bookmarks from Internet Explorer to FireFox Have a look at the step by step guide at http://support.mozilla.org/en-US/kb/import-bookmarks-internet-explorer - if you struggle after that post a question on our site and one of our techs will help What is the best free spyware program? There really is NO BEST one. It all depends on what OS you are using and what you need. The website at: http://tinyurl.com/ke4ph6m should be of great help. I need a cure for CRYPTO Virus The page at: http://www.bing.com/search?q=Crypto+virus&form=IE10TR&src=IE10TR&pc=MASAJS gives many cures for it. Usually one or another will do it. Is is safe to uninstall HP Active Support Library? Yes it is. Is it safe to uninstall HP Photoshop Essential? Yes it is. Using Windows 8, which control key(s) allow you choose the boot sequence? Look here: http://grok.lsu.edu/Article.aspx?articleId=17293 Is it safe to delete the Old Firefox Dataxxx folder from desktop? Yes it is, as long as you are sure it is not being used. Best to rename it first and reboot, if Firefox still works then, yes, delete it. Do I have to pay for this? No. Protonic has always been, and will always be, free of charge. I do not like windows 8. Can I install windows 7 from a new CD? http://lifehacker.com/5974318/downgrade-your-new-windows-8-computer-to-windows-7-for-free http://www.abc15.com/news/data-doctor/hate-windows-8-3-ways-to-downgrade-to-windows-7 Are there still free website builders with no ads? No. All the free websites support themselves by having ads run on your pages. Can the font size be changed in a pdf document? PDF documents can only display the contents so no changes can be made without copying the text to another document and then editing in another format. You can however zoom in to see the content Are there any free DNS Providers for home use? There are. OpenDNS is probably the most well known, information here http://en.wikipedia.org/wiki/OpenDNS Some others are here http://pcsupport.about.com/od/tipstricks/a/free-public-dns-servers.htm Should I run "quick scan", "full scan", or both in Malwarebytes, ? Run a full scan and you will be assured of being thorough. If you are pressed for time but suspect a problem then run a quick scan. Can I install Ubuntu and still keep access to win-XP? If so, how? The page at: http://www.wikihow.com/Dual-Boot-Windows-XP-and-Ubuntu gives written instructions and the page at http://www.youtube.com/watch?v=8yiZ3rDm99E is a video telling how. I have down loaded several versions of CCleaner Can I safely DELETE earlier Versions Yes you do not need older versions on your system for it to work. Automatically when you update it deletes the older versions. Updates are a better way of keeping the system fresh Is it a good idea to download and use a free windows boot cd-rom? It would be illegal to use a "free" version of windows from the net - it is to buy from Microsoft. But if you have a legal copy of windows on your computer you can make a bootable disk from the system Is there a list of keyboard shortcuts for windows 8.1? Here are some keyboard shortcuts: http://www.digitaltrends.com/computing/windows-8-keyboard-shortcuts/#!NbXit http://theultralinx.com/2014/01/15-windows-81-keyboard-shortcuts.html Will creating a spanned volume from 2 disks cause all data to be lost? Please see the description of spanned volumes at: http://www.free-online-training-courses.com/spanned-volumes/ Can you upgrade from Windows 8 to 8.1 using Windows Wpdate? You can download the free update from the Windows Store more details here at - http://windows.microsoft.com/en-us/windows-8/update-from-windows-8-tutorial I keep getting survey pop ups when I go to sites Depending on your Internet browser you can usually switch these off or stop them - tools and internet options - pop up blocker - failing that free products are available search through the Internet Should straight or crossover cable be used between new router & modem? A straight thru cable would normally be used. Just check that you are using the correct port on the router. If you get stuck please open a ticket and give details ... Do you support Windows 8.1 over Windows 7? Win 8 and 8.1 have not been well received. Win 7 is still being sold because people are not warming up to Win 8. Go with what YOU like best. I'm asking quickie questions but not receiving any answers back yet. "Quickies" are answered within one day with a short answer. Like this one. :) Where did you move the download page? We found that is was better to get your downloads directly from the source. How do I stop AVG PC Tuneup pestering me to buy their program? Since it is a "Try before you Buy" the only way to do this is to purchase their program. There are many similar programs that are free have no nags. Use "Ask a Question" on this site for for more. How do i uninstall the torntv V10 You will find a description and removal instructions in the following link http://malwarefixes.com/remove-torntv-v10-extension. If you need further assistance please open a detailed question. Is the Adobe Flash Player update safe? Yes, Adobe Flash Player is safe at the moment. But, as soon as the hackers have figured a hack for it, Flash Player could be deemed unsafe. As always, keep your anti virus program updated. What is IE on Windows and how do you disable it IE is Internet Explorer, a web browser like Firefox, Chrome, Opera, etc. Browsers allow you to explore the web. To disable it check out: http://www.wikihow.com/Disable-Internet-Explorer-in-Windows-7 How can I stop mail from automatically going to my junk mailbox? Whichever email program you are using, you'll need to check the junk filters and adjust them to stop this. If this doesn't help, please take out a ticket so that we can give you a more verbose answer.
Six browser plug-ins that protect your privacy It's no stretch to say that ads are what make the Web go 'round. The content you're reading right now? Paid for by ads. Google, Facebook, Pandora, YouTube? Driven by ads.

Read more at: http://bit.ly/1uBEdL3
Staples confirms data breach investigation Monday evening, investigative journalist Brian Krebs reported that multiple banking sources were seeing a pattern of credit and debit card fraud. The common thread among the cases was that the purchases were made at Staples Inc. stores in the Northeastern U.S.

Read more at: http://bit.ly/1FyT2H2
Windows 10 Technical Preview updated, boasts 7,000 changes and fixes The latest Build of the Windows 10 Technical Preview is now ready to download.

Read more at: http://cnet.co/1FyRGvR
One week after patch, Flash vulnerability already exploited in large-scale attacks If you haven't updated your Flash Player with the fixes released on Oct. 14, you may be vulnerable to new attacks using a commercial exploit kit called Fiesta, security researchers warn.

Read more at: http://bit.ly/1uBAehQ
Enough! Stop hyping every new security threat Here's how it works these days: A security firm finds out about a vulnerability, then sends its PR folks into overdrive to promote it as the biggest of all time.

Read more at: http://bit.ly/1uBziKl
Ubuntu turns 10: A look back at the desktop Linux standard bearer It’s pronounced “Ooh-boon-too.” A brief history of Ubuntu, as alliterative as all-get-out.

Read more at: http://bit.ly/1wmOhtO
Samsung delivers fix for SSD slowdowns Some EVO drives are experiencing read slowdowns with older data. One of Samsung's most affordable consumer solid-state drives is experiencing read slowdowns with older data, a problem the company has now addressed with a firmware upgrade and installation guide.

Read more at: http://bit.ly/1sIneIR
How to set up Family Sharing from Mac OS X Yosemite You can use your Mac to set up Family Sharing if you've upgraded to Yosemite. Learn where to find the feature and how to set it up.

Read more at: http://cnet.co/1sIlcsl
Microsoft yanked SHA-2 patch KB 2949927, and now goes further and cautions users to uninstall the update After yanking botched patch KB 2949927, which failed to install on some machines, Microsoft is now warning users to uninstall the update -- even though there has been no mention of problems after the patch is installed.

Read more at: http://bit.ly/1sIiAus
Free version of ad-blocking program AdMuncher now available AdMuncher is an ad-blocker that runs independent from any web browser which may make it interesting to users who want ads blocked in all programs and not just a web browser.

Read more at: http://bit.ly/11TcfDW
All the National Chains That Offer Free Wi-Fi Sometimes, you just need to quickly grab some free Wi-Fi while you're walking through town. You probably know that nearby coffee shops offer Wi-Fi, but tons of retailers and restaurants offer it too—you just need to know where to look.

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How to Fix OS X Yosemite's Biggest Annoyances Yosemite's here today and as seems to always be the case with Apple's new operating systems, it comes with a handful of annoyances alongside its new features. Don't worry though, most of the common annoyances can get fixed up with a few clicks.

Read more at: http://bit.ly/11T9JNT
Five Best Linux Desktop Environments Whether you're customizing your Linux install or choosing a distro to go with, one of your many options is the desktop environment you use. There are tons to choose from, all with different benefits and features.

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Can't Sleep? 7 Apps to Help You Snooze Smartphone and tablets can be a good way to pass the time; there's candy to crush, Twitter feeds to scroll through, and online quizzes to take. But when you're trying to get some quality shut-eye, holding a glowing gadget in front of your face might not be the best way to drift off to dreamland.

Read more at: http://bit.ly/1wcOdxV
Microsoft Security Essentials For Windows 7 Users In the simplest terms possible, Microsoft Security Essentials is a free and powerful antivirus software that comes bundled with most Windows operating systems after the release of Windows 7.

Read more at: http://bit.ly/ZA0Gjh
Apple patches OS X to protect against POODLE Apple, yesterday, issued a security update for OS X Mavericks and Mountain Lion meant to protect Macs against possible POODLE attacks.

Read more at: http://bit.ly/1umdnXq
What happens to Windows 7 on October 31, 2014? Microsoft is approaching the next cut-off date in Windows 7's lifecycle next month. Here's what is and isn't happening after October 31, 2014.

Read more at: http://zd.net/1wbYWbQ
Advanced Services Manager for Windows Just like many other native Windows programs, the Windows Services Manager is a basic application that is easy to use but lacks advanced features.

Read more at: http://bit.ly/1sXUJJ1
A free upgrade every Mac user should download With its latest operating system, Apple is making all of its devices work more closely together, adding continuity features via iOS 8.1 that let you "handoff" a project or phone call from one device to the next.

Read more at: http://cnet.co/1sXUu0z
The best new features in OS X Yosemite It's been in public beta for months, though iOS 8 got most of the attention. Now OS X Yosemite is here for your Mac.

Read more at: http://bit.ly/1sXU1vt
Facebook’s Safety Check is a super simple way to tell the world you’re OK When disaster strikes, we turn to our phones to find out if our friends and family are safe. But everyone else does too, and it can be impossible to call or text your loved ones when networks clog. So Facebook had an idea: Instead of reaching out to people one on one, why not just update social media?

Read more at: http://bit.ly/1wcrQaS
Four more botched Microsoft patches: KB 3000061, KB 2984972, KB 2949927, KB 2995388 Microsoft's Black Tuesday problems continue to pile up. Yesterday brought to light problems with KB 2952664, the seventh patch with that name, which fails to install on a large number of Windows 7 machines.

Read more at: http://bit.ly/11xtn1C
What's the Best Linux Desktop Environment? There's no shortage of ways to customize your Linux installation, but one of the biggest is choosing your desktop environment. Some distributions have a preferred one, but you can always change it.

Read more at: http://bit.ly/11xo9mB
YouTube served users malicious advertisements, Trend Micro says Malicious advertisements, some of which were displayed on YouTube, redirected more than 113,000 people in the U.S. to harmful websites in just a month, Trend Micro said Tuesday.

Read more at: http://bit.ly/1sUcJUA
SSL 3.0 vulnerability discovered. Find out how to protect yourself A security vulnerability in SSL 3.0 has been uncovered by Bodo Möller and two other Google employees that attackers can exploit to calculate the plaintext of secure connections.

Read more at: http://bit.ly/1sU9UD2
Fix SSD 840 issues with Samsung’s Performance Restoration Software Samsung acknowledged the existence of a read performance bug in September 2014 and promised to fix the issue by releasing a firmware update for affected Evo models. The company released the Samsung SSD 840 EVO Performance Restoration tool earlier today which addresses the issue.

Read more at: http://bit.ly/1pdrEUt
Windows 10 Free Upgrade for Windows 8 Users, Coming later in 2015 Microsoft has released a Technical Preview of its upcoming Windows 10 operating system with an announced launch window of "later in the year" for 2015, eliminating earlier speculation that it may launch in April of 2015.

Read more at: http://bit.ly/1sU5MTw
Windows 7 patch KB 2952664 fails with error 80242016 Microsoft sends KB 2952664 through the automatic update chute for the seventh time -- and still can't get it right.

Read more at: http://bit.ly/1sU5bBb
Keep Poodle At Bay With Basic Internet Safety Researchers have uncovered another serious vulnerability in Secure Sockets Layer (SSL) which affects how our information and communications are secured online. The good news is you can take specific steps to block attacks exploiting this flaw.

Read more at: http://bit.ly/1pdmAzJ
3 simple ways two-factor authentication can protect you when no one else will It seems like consumer data is compromised in some massive data breach every other week. You should expect the companies you do business with to do everything possible to prevent data breaches and protect your data, but it’s unreasonable to believe it will never happen.

Read more at: http://bit.ly/1EVO7zw
What you should consider when choosing a password manager Many security experts feel that passwords are no longer sufficient to keep online accounts safe from hackers, but we’re still a long way from widespread adoption of biometrics and alternative methods of authentication.

Read more at: http://bit.ly/1EVrECA
Microsoft tackles three critical vulnerabilities with Patch Tuesday updates After a relatively quiet few months, Microsoft Patch Tuesday is back in full force, covering three zero-day vulnerabilities that administrators should attend to as quickly as possible.

Read more at: http://bit.ly/1EVr1ck
Firefox 33 Find out what is new All versions of the Firefox web browser will be updated to the next major version in the coming 24 hour period. This means that the stable version of the browser, currently at version 32.0.3, will be updated to version 33.

Read more at: http://bit.ly/1EVqt6a
Microsoft Security Bulletins For October 2014 Welcome to the Microsoft's October 2014 Patch Day overview. It provides an in-depth analysis and information about all security bulletins and updates that Microsoft released for its products since the September patch day.

Read more at: http://bit.ly/1EVqgAa
Hackers exploit two more Windows zero-day bugs Microsoft will patch a pair of zero-day Windows vulnerabilities later today that attackers have been exploiting to penetrate major corporations' networks, researchers at FireEye said Tuesday.

Read more at: http://bit.ly/1EVq5od
Meet World Beyond Windows, the new PCWorld column dedicated to Linux, Chrome OS, and anything but Windows World Beyond Windows is your guide to the anything-but-Windows PC universe, dishing out key news, analysis, tips, open-source software recommendations, and much, much more.

Read more at: http://bit.ly/1saVM6p
5 powerful things you didn't know Chromebooks could do The now-familiar knock seemingly started when the very first Googley laptop rolled off the line. “Sure, Chromebooks are nice, but they can’t run Photoshop.” Well, that just isn’t true anymore. Nor are many other Chromebook myths. From Photoshop to Office and beyond, here are five powerful things you might be surprised to learn you can do with a Chromebook.

Read more at: http://bit.ly/1saVrk5
Apple Mac OS X Yosemite release date, price and new features: When is Yosemite coming out? Apple announced OS X Yosemite during its WWDC 2014 conference in June, and the new Mac operating system has since been in beta form for developers and those enrolled in the public beta programme to test. But when is Yosemite getting released, and what new features will it bring to your Mac?

Read more at: http://bit.ly/1saUqZk
Life beyond Windows XP: How to run Windows XP programs in Windows Vista, Windows 7 and Windows 8 Windows XP is no more, but you can still run your Windows XP programs in Windows Vista, Windows 7 and Windows 8.

Read more at: http://bit.ly/11g4x6s
10 Ways to Protect Your Home Network from Hackers Protecting your family’s digital assets used to be easy. You just turned on your PC’s built-in firewall settings and turned on an antivirus program. As long as you didn’t install strange software or do anything stupid, you were usually OK.

Read more at: http://yhoo.it/11g1hIb
Here’s a good sign that people might flock to Windows 10 when it comes out Late last month, Microsoft threw everyone for a loop with the announcement of Windows 10. We still haven’t gotten a satisfactory answer as to why the company skipped a version, but looks like the gimmick was a success.

Read more at: http://bit.ly/11fZxid
5 Exciting New Features in Linux 3.17 Though he had at one point been hoping for an early release, Linus Torvalds unleashed version 3.17 of the Linux kernel on Sunday, thereby sticking to the "normal" schedule after all.

"The past week was fairly calm, and so I have no qualms about releasing 3.17 on the normal schedule (as opposed to the optimistic 'maybe I can release it one week early' schedule that was not to be)," Torvalds wrote in the official announcement.

Read more at: http://bit.ly/ZWOCtu
Symantec's board votes to split the company in two Security vendor Symantec is splitting into two companies, with one focused on security and the other on information management.

Read more at:
Kmart hacked, exposing customers' card numbers Sears Holding Corp. said Friday the payment systems at its Kmart retail chain had been breached as a result of malware, compromising shoppers’ credit and debit card numbers.

Read more at: http://bit.ly/1yZERdc
9 useful add-ons for Google Docs These handy tools will help you get the most out of Google's word processor.

Read more at: http://bit.ly/1vdfiD8
Linux botnet 'Mayhem' spreads through Shellshock exploits Shellshock continues to reverberate: Attackers are exploiting recently discovered vulnerabilities in the Bash command-line interpreter in order to infect Linux servers with a sophisticated malware program known as Mayhem.

Read more at: http://bit.ly/1vdcRjP
Windows Technical Preview Install Guide: Upgrade from Windows 7 or Windows 8 Most people who install the Windows Technical Preview will probably upgrade an existing Windows 7 or Windows 8.x-based PC to this prerelease version of Windows 10. The good news is that there are no surprises, and that this process works exactly as it does with Windows 8. Even better, most of my upgrades have been trouble-free.

Read more at: http://bit.ly/1vdckhP
Internet Explorer stars in monster October Patch Tuesday October is stacking up to be a bumper Patch Tuesday update with nine bulletins lined up for delivery — three rated critical.

Read more at: http://bit.ly/1qzBDTK
Microsoft to issue nine security updates to Windows, Office Microsoft has released their advance notification for the October 2014 Patch Tuesday updates. There will be a total of nine updates issued next Tuesday, October 14, three of them rated critical.

Read more at: http://zd.net/1sjQ3h5
Microsoft slates critical Windows, IE fixes for next week Microsoft today said it will release nine security updates next week, twice the number of last month, with fixes slated for Internet Explorer (IE), Windows, SharePoint Server and Web app developer tools.

Read more at: http://bit.ly/1sjOz6w
Pale Moon 25 available now, introduces major changes Pale Moon is a popular web browser that is probably best described as a spin-off of the Mozilla Firefox web browser. It has seen a rise in popularity recently as it did not implement the new Firefox Australis design but that is not the only reason why it is popular.

Read more at: http://bit.ly/1CZkU4W
Improve low-quality videos with Blurry Video Clearer Free Low-quality videos can be a pain to watch, especially if you have to watch them or want to make them available for others to watch. If you only have that self-recorded video of your daughter's marriage ceremony, your son's graduation or the last family vacation, then there is little that you can do but to make the best out of it.

Read more at: http://bit.ly/1CZkueV
Linux Foundation certifications are taking off According to a study conducted earlier this year by Dice, the tech career site, 93 percent of hiring managers are looking to employ Linux professionals. If you want one of those jobs, a great way to increase your chances is to go to human resources with one of the Linux Foundation's new certifications as a Certified SysAdmin (LFCS) or Certified Engineer (LFCE).

Read more at: http://zd.net/1riBXX2
Microsoft Security Essentials may be throwing false positives for Trojan:DOS/Alureon.J The precise circumstances are unclear, but it's becoming obvious that MSE in some cases detects a DOS/Alureon.J infection where none exists.

Read more at: http://bit.ly/1vRJqT6
The best new features in Windows Server 10 (so far) Alongside Microsoft's Oct. 1 release of the Windows 10 Technical Preview, the company offered early previews of the next iteration of Windows Server and System Center. With final releases not expected until the summer of 2015, these extremely early technical previews are a marked departure from the norm for Microsoft.

Read more at: http://bit.ly/1oS72kx
Google's Software Removal Tool Removes Crapware, Resets Your Browser We're no strangers to unwanted toolbars and browser-hijacking malware. Neither is Google. The company has released a tool that helps combat the problem by scanning for bad software and (optionally) resetting your browser if it's misbehaving.

Read more at:
Intro to Linux This version of the course will no longer be available after Dec 20th but that you'll have the opportunity to enroll in the second version which starts Jan 5th. This second version will be available for enrollment in early November.

For those of you who have not already done so, the Discussion Board is an excellent resource to ask questions, provide guidance and connect with others taking the course.
www.linuxfoundation.org/certification

Read more at:
Swap files between your Android device and Chromebook with latest update You can finally plug your Android device into a Chromebook and transfer files between the two.

Read more at: http://bit.ly/1t1IXyM
Having problems connecting your Belkin router to the Internet? Here's a fix Is your Belkin router suddenly not connecting to the Internet? If so, there may be a relatively simply fix that will solve the problem.

Read more at: http://bit.ly/1t1IRay
Top 10 tips for Windows 10 You need to know these behind-the-scenes tricks to get the most out of the current Windows Technical Preview.

Read more at: http://bit.ly/1t1Igpj
How To Make Windows 8 or 8.1 Look Like Windows 7 or XP Love the speed and security of Windows 8, but miss the transparent look of Windows 7? Or maybe the blues and greens of Windows XP? Here’s how to make Windows 8, or even 8.1, look like your favorite version of Windows from the past.

Read more at: http://bit.ly/1t1H9G5
Get hackers off your back: Security tips for small biz As attacks on computer systems rage on, no business is too tiny for cybercriminals to see as a lucrative target.

Read more at: http://usat.ly/ZshDfB
6 Easy Ways To Get More Battery Life With iOS 8 By now, you're probably familiar with the new bells and whistles of iOS8. But all those new features also come with new ways to accidentally drain your iPhone's battery life -- a horror too many people too often face.

Read more at: http://huff.to/Zrn5Q2
A closer look at the Windows 10 Technical Preview The first release of Windows 10, officially known as the Windows Technical Preview, is designed primarily to make life easier for mouse-and-keyboard aficionados who were turned off by the touch-oriented Windows 8 interface. Here's what you'll find inside.

Read more at: http://zd.net/ZrmPjO
For a sweet desktop, try Mint with Cinnamon Linux Mint 17 offers long-term support; emerges as open source alternative for Windows XP users. Linux Mint 17 continues in a line of Linux desktop-focused releases, and in testing we found it’s become more mature.

Read more at: http://bit.ly/ZPr1Ld
FixWin 2 for Windows 8 solves 50+ PC problems The Windows Club has released FixWin 2.0 for Windows 8, a Windows 8/ 8.1-specific edition of its portable PC troubleshooting tool.

Read more at: http://bit.ly/1BFAT5F
Microsoft reveals biggest-ever change in Windows updates Microsoft will radically revamp which Windows updates customers receive starting with Windows 10, a move analysts said was the biggest-ever change in the firm's update practices.

Read more at: http://bit.ly/1BE5vEB
VLC for Windows 8 is now also compatible with Windows 8.1 and 10 When Microsoft launched Windows 8 several companies, Google, Mozilla and VLC for example, decided to create app-versions of their desktop programs.

While that did not turn out to well for most who did so, the Firefox Metro version got pulled by Mozilla for example, VLC had to commit resources as development was fueled by a Kickstarter campaign and backer money.

Read more at: http://bit.ly/1BE5iBe
Turn Off Flash to Avoid 'Malvertising' Attacks Financial scammers are infecting ads on Google's ad network, and people who visit Examiner.com are at risk. These infected ads look legit, but they use Flash-based redirection to install malware and steal financial information.

Read more at: http://bit.ly/1BE4wnL
Hackers Are Using Reddit to Connect 17,000 Macs to a Botnet Bad news for Mac users: You're at risk for an insidious malware that will connect your computer to a botnet.

Hackers have developed a backdoor entry called "Mac.BackDoor.iWorm" that gains access to Macs and uses Reddit to connect the hacked computer with a command server.

Read more at: http://bit.ly/1BE3ybb
4 things customers need to do after hackers hit Chase bank If you’re a Chase bank customer, you’re right to feel powerless right now.

Hackers broke into JPMorgan’s computer systems and stole more than 80 million customers’ personal information, including their names, emails, physical addresses and phone numbers.

Anyone who used online banking or the Chase smartphone app were affected.

Read more at: http://bit.ly/1BE2Vyl
So farewell then Lotus 1-2-3, spreadsheet extraordinaire It had to come. Lotus 1-2-3, the spreadsheet that galvanised a generation is at last no more as IBM announces the end of support for the final version of the software.

Read more at: http://zd.net/1r4yn2z
How to improve your MacBook MacBooks are great, but not perfect. However that doesn't mean you can't improve yours in significant ways.

Read more at: http://cnet.co/1pJyTTh
Where, when and how to get Windows 10 On Tuesday, Microsoft held a small event where the company took the cover off of the latest version of Windows, Windows 10. The new operating system brings back the beloved Start Menu, unifies the experience across myriad devices and features a revamped command prompt. Yes, you read that right.

Read more at: http://cnet.co/1mWAKt9
Windows 8 user share nose-dives in September A day after Microsoft shoved Windows 8 into the background with its introduction of Windows 10, an analytics firm reported that Windows 8's user share plummeted by its largest amount ever.

Read more at: http://bit.ly/1mWzs16
Display a list of recently opened or saved files in Windows It is easy to lose sight of a file that you have saved to your computer system. While most programs use default locations to save files, it can happen that files get saved to another location.

Read more at: http://bit.ly/1mWylyG
How GNOME 3.14 is winning back disillusioned Linux users GNOME 3.14 is now out. It’s a release full of polish from the desktop environment once preferred by most Linux distributions—and almost a story of redemption. After arguably losing its way around GNOME 3.0, GNOME is back with a vengeance.

Read more at: http://bit.ly/1pJw0Sj
Seven privacy settings you should change immediately in iOS 8 The minute you download and install iOS 8, the latest version of Apple's mobile operating system for iPhone and iPad, you should take note of these privacy steps in order to lock down your device.

Read more at: http://zd.net/1qSG0yM
Trying Windows 10 Tech Preview? Keep these 7 things in mind Microsoft has kicked off the Windows 10 public testing period, but the company wants the fearless enthusiasts willing to participate in the Insider Program to be aware of a number of things before they jump in.

Read more at: http://bit.ly/1oBHMPx
12 things to know about Windows 10 Microsoft gave the first look at its Windows 10 operating system on Tuesday, a major release that will span all hardware from PCs to phones and try to address the ills that have dogged Windows 8.

Read more at: http://bit.ly/1oBGmVg
How To Purge Your Near-Capacity Gmail Account, In 5 Easy Steps It's an all too common scenario. Your inbox is suddenly full and your boss is asking why her emails keep bouncing back. You need to make space, and fast.

Read more at: http://huff.to/1pp9Dm7
Hands-on with Microsoft's new Windows 10: UI changes that look great at first blush My first experience with Windows 8 inspired bafflement and frustration. But I walked away from my first few minutes with Windows 10 with a sense of jealousy. It looks like a significant improvement, and I want it on my PC right now.

Read more at: http://bit.ly/1owopat
Why the next version of Windows is Windows 10 and not 9 Microsoft revealed information about the next version of Windows today and one of the big surprises is that the next version of Windows will be Windows 10 and not Windows 9.

Windows 8, or Windows 8.1 to be precise, is the current version of Windows which succeeded Windows 7. It felt natural to many that the next version of the operating system would be called Windows 9 because of that.

Read more at: http://bit.ly/1owlley
Apple patches Bash vulnerability on Macs All of Apple's recent Mac computers are now safe from a security flaw that could potentially allow hackers to take over an operating system.

Read more at: http://cnet.co/YDYBCB
Malvertising campaign delivers digitally signed CryptoWall ransomware The cybercriminals behind the CryptoWall ransomware threat have stepped up their game and are digitally signing new samples before using them in attacks in an attempt to bypass antivirus detection.

Read more at: http://bit.ly/YDVpa6
With Windows 9, Microsoft will try to put Windows 8 era behind it After spending the past two years in damage control mode over Windows 8, Microsoft will officially begin a new era for its OS on Tuesday, when it’s expected to unveil a preview of Windows’ next major version during an event focused on enterprise customers.

Read more at: http://bit.ly/YDUoyK
Use TestCrypt to recover corrupt TrueCrypt partitions One of the worst things that can happen when it comes to encryption is data corruption. The problem here is that corruption may prevent you from accessing the data at all.

Read more at: http://bit.ly/1DSYS5c
Manage autostart entries with Quick Startup Startup programs can delay the system startup significantly. While that is less of a problem on fast systems that use Solid State Drives or Raid configurations, it is still recommended to only start programs that need to be available this way.

Read more at: http://bit.ly/1DSXM9A
No, Microsoft isn't killing Windows 7 on October 31st 2014 Despite what many will have you believe, nothing bad is going to happen to your computer on October 31st. Your Windows 7 machine will boot just fine and continue to receive timely updates from Microsoft. So what exactly is this October 31st hoopla all about?

Read more at: http://bit.ly/1vov0rI
Latest Firefox and Thunderbird updates plug CRITICAL SSL vulnerability Mozilla Firefox needs patching urgently following the discovery that the open source browser is vulnerable to SSL man-in-the-middle attacks.

Read more at: http://bit.ly/YvZugu
10 things to know about Ello, the ad-free social network By now, you've probably heard of Ello, the invite-only social network garnering attention for its radical approach to social networking. Find out why the site is seeing 35,000 hourly sign-ups, and why people are so willing to join yet another social network.

Read more at: http://cnet.co/102GcAj
Credit card breach that hit Jimmy John's is larger than originally thought Signature Systems says the breach of its point-of-sales system that hit 216 Jimmy John’s sandwich shops is actually 50 percent larger than originally thought.

The company said Friday that an additional 108 restaurants that use its payment terminals were also hit. The additional locations are independent restaurants not part of the Jimmy John’s chain.

Read more at: http://bit.ly/1pxUnCr
Apple quickly replaces bungled iOS 8 update Apple yesterday released iOS 8.0.2, a replacement for the botched update that shipped the day before but crippled iPhone 6 and iPhone 6 Plus devices by knocking them off their mobile carriers.

Read more at: http://bit.ly/102DXNv
Yahoo will ring in the new year by killing its website directory Yahoo will shut down its Directory service on Dec. 31, the company said Friday in a blog post. As for why, the company did not say much beyond this: "While we are still committed to connecting users with the information they're passionate about, our business has evolved and at the end of 2014, we will retire the Yahoo Directory."

Read more at: http://bit.ly/102Dn2h
Apple says most Mac users safe from Shellshock bug, promises quick fix Yes, recent versions of Mac OS X are vulnerable to the critical "Shellshock" Bash bug revealed earlier this week, including OS X Mavericks -- but don't sweat it unless you're doing ninja-level Unix tricks with shell commands already.

Read more at: http://bit.ly/102xLoO
Security Experts Expect Bash Software Bug to Be Significant A newly discovered bug in the world’s widely used Linux and Unix operating systems could allow hackers to take control of hundreds of millions of machines around the world, according to security experts.

Read more at: http://nyti.ms/YfzGF9
How to protect your PC against devious security traps Securing your PC against the malicious wilds of the Web isn’t as simple as just keeping your antivirus software of choice up-to-date. In fact, the pervasiveness of security software has forced the bad guys to turn to increasingly clever tricks in their quest to “pwn” your PC.

But fear not! Those sneaky tricks are most effective if victims are unaware of the danger. And today, dear reader, I’m going to show you how to avoid the most devious PC security traps, because in this case knowing is more than half the battle.

Read more at: http://bit.ly/1pui1jd
'Bigger than Heartbleed' Shellshock flaw leaves OS X, Linux, more open to attack Well, this isn't good. Akamai security researcher Stephane Chazelas has discovered a devastating flaw in the Unix Bash shell, leaving Linux machines, OS X machines, routers, older IoT devices, and more vulnerable to attack. "Shellshock", as it's been dubbed, allows attackers to run deep-level shell commands on your machine after exploiting the flaw, but the true danger here lies in just how old Shell Shock is—this vulnerability has apparently been lurking in the Bash shell for years.

Read more at: http://bit.ly/1puhJJ4
Windows PCs lose back-to-school sales to Chromebooks, Macs Kids aren't the only ones who approach back-to-school season with a looming sense of dread. Computer makers count on returning students to goose PC sales, but the past few back-to-school seasons have been a bloodbath, offering no relief amid a protracted period of free-fall in the market.

Read more at: http://bit.ly/1puhjSY
The top 10 Windows 8 questions everyone asks You’ve finally made the leap to Windows 8 (or, more probably, Windows 8.1), and a pretty big leap it was. Everything looks different. Everything acts differently. Even a simple task like shutting down your PC suddenly becomes a challenge.

Read more at: http://bit.ly/1pO8UvR

Welcome To protonic.com

Free Computer Help & Tips, Technology News, Views, and More!

 
Got a headache with your computer and no budget to fix it...?  protonic.com is here to help. We offer completely free computer support and computer related information online and by E-Mail. We are a free service manned by volunteers all over the world, helping people fix technology problems. We enjoy the challenge of solving your problem, we are up to date and work as a team. We maintain our high standards through Quality Assurance sampling.

We do our best to remedy your problem and put the smile back on your face!


 

 What Our Clients Say...

I can't thank jevan enough for his help. the suggestion he gave me to fix my pc problem was spot on, took care of it immediately. thank heavens for protonic and all the tech's that help people like me that know virtually nothing about fixing a pc problem.

" I can't think of a single way for you to improve what is already an outstanding service. you guys are the best. "  October 21st, 2014

Excellent keep on payroll told me how to restore emails from yahoo!

" Everything is going well. have a nice day and smile! "  October 20th, 2014

Excellent keep on payroll

" Recommended you again. have a nice day and smile! come to florida for sun and fun! "  October 20th, 2014

Excellent. keep on payroll!

" Great service! recommended you again today! have a nice day and smile! come to florida for sun and fun! "  October 20th, 2014

Jevan clearly read and thoroughly listened to my description of the trouble, so he instantly was able to garner a full command of troubleshooting options, necessary for achieving resolution. a live chat technician from symantec in fact created this new issue; jevan was being asked to clean up a mess made by a foreign remote "live chat" tech, with whom he has no relationship. right off the bat, this has to make for a more difficult situation than usual. jevan was not the least bit intimidated by this challenge and definitely provided the comprehensive expertise, demanded by this relatively unusual startup occurrence. jevan offered three different, exceptionally good suggestions; the depth of his knowledge and the "fixes" he suggested is what eventually led to achieving resolution. jevan's expertise is unusually fine, in my view.

" Happy to spread the word, on a regular basis, to friends, family, co-workers, business associates, about protonic.com. recently a very fine local technician we referred to protonic.com informed us he would be applying to become a protonic technician, which we hope will work out well for all concerned. singularly marvelous website and public service, available only from protonic.com! "  October 19th, 2014

The assistance I received from bob was "right on the mark!" I appreciate the quick manner in which he contacted me with a solution to my issue. beyond that, I especially appreciate his follow-up comments in a later message that lent further clarity to just what was going on in regard to the issue I posed to protonic.com. even though it turned out that there was no technical problem with my computer, I needed to know that! thanks again for the great service.

" A terrific service to those of us who need a little assistance with computer issues from time-to-time. "  October 19th, 2014

Appreciate bob's pragmatic approach - a balance of value against effort ! thank you bob and protonic.

" I wouldn't presume to advise professionals - and pros you are ! "  October 18th, 2014

Bob is most reliable and super efficient. he has helped numerous times without fail.  October 18th, 2014

I felt bob kept an open mind about the problem I was having with the program and when we could not resolve it he suggested trying another program and it worked very well. thanks bob

" No improvement needed. protonic is an excellent web site for those of us who have limited p c knowledge. i would imagine it is just as good for more in depth knowledge. "  October 12th, 2014

Perfect!

" Keep it up! "  October 10th, 2014

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 Daily protonic.tips...

Click Tip Title to preview the Tip.

  25 Linux tips for Windows switchers

Don't see what all the Windows 7 fuss is about and thinking of jumping ship to Linux? The experience of switching to Linux needn't be a traumatic one. Here are 25 things you need to know that will make your transition to an open source OS easy.

Read more at: http://tinyurl.com/n9d9sw8
  Bring Back the Shutdown Dialog When You Press the Mac Power Button

Pressing the Mac power button in OS X Mavericks puts your Mac to sleep. A simple Terminal command can change it to display the shutdown dialog instead.

The Mac power button currently has three behaviors: sleep, shutdown dialog, and force shutdown. Pressing the power button for about a second puts... Show More
  Don't let spyware control your computer use

Lower your risk by taking the following steps:
Update your operating system and Web browser software, and set your browser security high enough to detect unauthorized downloads.

Use anti-virus and anti-spyware software, as well as a two-way firewall, and update them all regularly.

Download fr... Show More
  Change the number of Live Tiles that appear on the Start screen

To control how many tiles are displayed, you'll need the Settings charm -- which, just to be clear, is different from the PC Settings menu that's also accessible via the charms bar. From Settings, select Tiles and activate Show More Tiles.

Windows 8.1 also enables users to customize the size of i... Show More
  How To Use Backup and Restore in Windows 7

The backup utilities in previous versions of Windows have been less than spectacular resulting in a nice market for third party applications. Today we take a look at the Backup and Restore feature in Windows 7 that may be their best backup tool yet.

Read more at: http://www.howtogeek.com/howto... Show More
  How to Create a Folder for All of Your Applications

Works with: Windows 8 and Windows 8.1

Want a quick way to access all of the apps on your PC from the desktop? You can create a folder with links to all of your installed programs—both Windows apps and desktop software. Here’s how.

Launch the desktop and right-click any empty spot on it. Fr... Show More
  How to Reinstall Windows Without Having to Reactivate

Every time you format and reinstall your PC, you have to activate Windows again, which can sometimes be a pain once you’ve done it too many times. Here’s how to backup and then restore the activation status.

Read more at: http://tinyurl.com/3ncr2hr
  If your personal information is stolen, four steps to take

It's important to protect your personal information, and to take certain steps quickly to minimize the potential damage from identity theft if your information is accidentally disclosed or deliberately stolen:

Place a "Fraud Alert" on your credit reports, and review those reports carefully. Notif... Show More
  Five Really Simple Tricks and Tips that Solve a Lot of PC Problems

After you work with PCs for a while, you learn some really simple tricks that solve many of the problems that plague PC users. These tricks are not in any instruction book but they work in a surprising number of situations. Here are five that I have used over and over. They are probably well known t... Show More
  Fixing an “Item can’t be moved to Trash because item can’t be deleted...

Deleting files and folders from the Mac is usually as simple as dragging the item to remove into the Trash can, but on rare occasions things don’t quite go as planned.

Read more at: http://tinyurl.com/mcm8fdu
  How to Wake Up With Windows

Want Windows 8.1 to wake you up tomorrow morning? It can do just that, courtesy of its new Alarms app.

From the Start screen, click on the down arrow to switch to the Apps screen and select the tile for Alarms. You’ll see an alarm set for 7:15 a.m. for each weekday. To change that, click on the... Show More
  The Best Tips for Speeding Up Your Windows PC

If your computer has started to slow down, there are many options for speeding it up. Below, we show you some of the best tips for speeding up your PC, some from previous HTG articles and some described here.

Read more at: http://tinyurl.com/7zhxkw4
  Understanding Types of CDs

CDs, or "Compact Discs," are used for audio and data storage. When formatted for audio, a CD will hold about 80 minutes worth of audio. For data storage, a CD's capacity is roughly 700 MB. While they used to be a mainstay for data storage, their relatively small capacity (compared with today's hard ... Show More
  How to Make an OS X Yosemite Boot Installer USB Drive

Now that OS X Yosemite is available, many users may wish to create a bootable installer drive from something like a USB flash thumb drive or another disk. This allows for several things, the ability to upgrade multiple Macs without having to re-download the installer, the ability to perform a clean ... Show More
  How to Calculate in Windows 8.1

Windows 8.1 still includes the traditional calculator that you access from the Windows desktop, but now you can also do some calculating within the Modern UI without having to make the trek to the desktop. From the Start screen, simply click on the down arrow to take you to the Apps screen, then sel... Show More
  How To Migrate Windows 7 to a Solid State Drive

If the thought of reinstalling Windows and all your favorite apps has kept you from upgrading to a Solid State Drive (SSD), we’re here to help. Read on as we show you how to migrate Windows 7 to a speedy new SSD without reinstalling everything.

Read more at: http://tinyurl.com/czseh34
  A secret shortcut to use Emoji in Mavericks

Emoji are the cute little smileys and emoticons that originated in Japan and have grown popular around the world since they became available on the iPhone. Here’s a neat trick for using Emoji on the Mac in OS X Mavericks.

Read more at: http://tinyurl.com/n3wcmzc
  Using Windows DVD Maker

Built into Windows is a utility called the Windows DVD Maker. As the name implies, it allows you to create a video DVD from your existing videos and digital photos. The utility even lets you have menus, a scene selection page, and allows a slide show with music.

Read more at: http://tinyurl.com/... Show More
  How to Sync the Background Images for Your Start Screen and Desktop

Windows 8.1 offers more background choices for the Start screen than you’ll find in its predecessor. You can pick from a healthy array of images, colors, and accents. And best of all, you can equip the Start screen with the same background that populates your desktop and even keep the two in sync.... Show More
  Stop. Think. Click: Seven Practices for Safer Computing

1. Protect your personal information. It's valuable.

2. Know whom you're dealing with.

3. Use anti-virus and anti-spyware software, as well as a two-way firewall, and update them all regularly.

4. Be sure to set up your operating system and Web browser software properly, and update them reg... Show More

 

 Latest Industry News...

Click Article Title to see News item.

  Six browser plug-ins that protect your privacy

It's no stretch to say that ads are what make the Web go 'round. The content you're reading right now? Paid for by ads. Google, Facebook, Pandora, YouTube? Driven by ads.

Read more at: http://bit.ly/1uBEdL3
  Staples confirms data breach investigation

Monday evening, investigative journalist Brian Krebs reported that multiple banking sources were seeing a pattern of credit and debit card fraud. The common thread among the cases was that the purchases were made at Staples Inc. stores in the Northeastern U.S.

Read more at: http://bit.ly/1FyT2H2
  Windows 10 Technical Preview updated, boasts 7,000 changes and fixes

The latest Build of the Windows 10 Technical Preview is now ready to download.

Read more at: http://cnet.co/1FyRGvR
  One week after patch, Flash vulnerability already exploited in large-scale ...

If you haven't updated your Flash Player with the fixes released on Oct. 14, you may be vulnerable to new attacks using a commercial exploit kit called Fiesta, security researchers warn.

Read more at: http://bit.ly/1uBAehQ
  Enough! Stop hyping every new security threat

Here's how it works these days: A security firm finds out about a vulnerability, then sends its PR folks into overdrive to promote it as the biggest of all time.

Read more at: http://bit.ly/1uBziKl
  Ubuntu turns 10: A look back at the desktop Linux standard bearer

It’s pronounced “Ooh-boon-too.” A brief history of Ubuntu, as alliterative as all-get-out.

Read more at: http://bit.ly/1wmOhtO
  Samsung delivers fix for SSD slowdowns

Some EVO drives are experiencing read slowdowns with older data. One of Samsung's most affordable consumer solid-state drives is experiencing read slowdowns with older data, a problem the company has now addressed with a firmware upgrade and installation guide.

Read more at: http://bit.ly/1sIneIR
... Show More
  How to set up Family Sharing from Mac OS X Yosemite

You can use your Mac to set up Family Sharing if you've upgraded to Yosemite. Learn where to find the feature and how to set it up.

Read more at: http://cnet.co/1sIlcsl
  Microsoft yanked SHA-2 patch KB 2949927, and now goes further and cautions ...

After yanking botched patch KB 2949927, which failed to install on some machines, Microsoft is now warning users to uninstall the update -- even though there has been no mention of problems after the patch is installed.

Read more at: http://bit.ly/1sIiAus
  Free version of ad-blocking program AdMuncher now available

AdMuncher is an ad-blocker that runs independent from any web browser which may make it interesting to users who want ads blocked in all programs and not just a web browser.

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  All the National Chains That Offer Free Wi-Fi

Sometimes, you just need to quickly grab some free Wi-Fi while you're walking through town. You probably know that nearby coffee shops offer Wi-Fi, but tons of retailers and restaurants offer it too—you just need to know where to look.

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  How to Fix OS X Yosemite's Biggest Annoyances

Yosemite's here today and as seems to always be the case with Apple's new operating systems, it comes with a handful of annoyances alongside its new features. Don't worry though, most of the common annoyances can get fixed up with a few clicks.

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  Five Best Linux Desktop Environments

Whether you're customizing your Linux install or choosing a distro to go with, one of your many options is the desktop environment you use. There are tons to choose from, all with different benefits and features.

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  Can't Sleep? 7 Apps to Help You Snooze

Smartphone and tablets can be a good way to pass the time; there's candy to crush, Twitter feeds to scroll through, and online quizzes to take. But when you're trying to get some quality shut-eye, holding a glowing gadget in front of your face might not be the best way to drift off to dreamland.

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  Microsoft Security Essentials For Windows 7 Users

In the simplest terms possible, Microsoft Security Essentials is a free and powerful antivirus software that comes bundled with most Windows operating systems after the release of Windows 7.

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  Apple patches OS X to protect against POODLE

Apple, yesterday, issued a security update for OS X Mavericks and Mountain Lion meant to protect Macs against possible POODLE attacks.

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  What happens to Windows 7 on October 31, 2014?

Microsoft is approaching the next cut-off date in Windows 7's lifecycle next month. Here's what is and isn't happening after October 31, 2014.

Read more at: http://zd.net/1wbYWbQ
  Advanced Services Manager for Windows

Just like many other native Windows programs, the Windows Services Manager is a basic application that is easy to use but lacks advanced features.

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  A free upgrade every Mac user should download

With its latest operating system, Apple is making all of its devices work more closely together, adding continuity features via iOS 8.1 that let you "handoff" a project or phone call from one device to the next.

Read more at: http://cnet.co/1sXUu0z
  The best new features in OS X Yosemite

It's been in public beta for months, though iOS 8 got most of the attention. Now OS X Yosemite is here for your Mac.

Read more at: http://bit.ly/1sXU1vt