How many versions of Windows have there been to date. Too many, Windows 1, Windows 2, Windows 3.1, Windows 3.11, Windows for Workgroups 3.11, Windows 95, Windows 95a, Windows 95b, Windows 95c, Windows 98, Windows 98 SE, Windows NT, Windows 2000, Windows Server / Windows Home Server, Windows ME, Windows XP, Windows Vista, Windoes 7. Are free anti virus programs as good as the paid versions? They perform the same function so they do protect you. Since you do not have to part with money they are probably better ..... you are protected but get to keep your money. Should I turn my computer off at night? Yes, you should. This will mean that you do not consume electricity so turning off makes a positive social contribution. Turning off also means that your computer will last longer but most people do not use a computer to the extent of its full life. How I can I see how long a web page is before I print? Use the Print Preview feature in your web browser. Click File and then click Print Preview. be sure to pay attention to the number of pages contained in the document where it says "page 1 of _______." What is a zip file? A computer file that contains one or more files are compressed for storage or transmission. The file extension for this type of file is "zip." What is a "Quickie"? A "Quickie" is a short question about General topics. Why does my computer clock lose time? The CMOS battery needs to be replaced. What does ASCII stand for? American Standard Code for Information Interchange. It is the current standard for text encoding used by computers. Is Windows Complete?? If you run sfc /scannow from a terminal it will check if your key system files are present. Remove a virus. A very good idea. Perhaps the free on-line scan from Trend called HouseCall could help you. Google will show you the way. For complete help go to http://www.protonic.com/index.php?page=ask Does Excel worksheet have to be open to quickly update link. Your question has a number of different facets depending on what is a link. The following article may help you though ... http://support.microsoft.com/kb/327006 Hi, I have an Occigen monitor and want to use the intrgated speakers There should be no problem in doing this if you simply connect it to the Speaker output of the computer. If you already have speakers connected you can get a "Y" splitter at a local Radio Shack etc. How do I see the calendar in Windows? Right-click on the time on the task bar and then left click on "adjust Date/Time" options. How do I get a menu for Word 2007 that looks like the Word 2003 menu? Install and use a program named UBIT found here: http://www.ubit.ch/software/ubitmenu-languages/ What is a computer bug? It WAS actually a BUG that was found in a relay contact of an early computer causing a malfunction. However it has come to mean anything that causes a piece of hardware or software to malfunction. How does a computer virus spread? http://www.ehow.com/how-does_4579979_computer-virus-spread.html Int. Explorer will not play my .ppp files. -- I can save and the play. Details of ppp files are here http://filext.com/file-extension/ppp IE is not the right program to open them. What is an external hard drive? This is a normal hard drive but held in an enclosure which connects to the PC by a USB cable so the drive is always external to the computer. Is an Acer H243H LCD Monitor compatible with a Radeon 5570 video card? The monitor will work with just about any video card. My folders wont get smaller when I click.i am using Vista First step check for spyware infection. Use the free version of http://www.superantispyware.com/ If that does not help please open a detailed ticket ... How do I shut off the caps lock screen icon in windows 7? gateway pc The suggestions in this thread may assist you http://answers.microsoft.com/en-us/windows/forum/windows_7-desktop/caps-lock-notification-appears-on-the-screen-when/285a5edf-eb03-4e19-93c3-63e869486180 After upgrading IE i lost my tab for adding favorites You may need to open a ticket. Please try this first http://support.microsoft.com/kb/318378 If I uninstall Itunes will my ipod classic still work? Yes. Your iPod will still work just fine. You just cannot sync or manipulate your music until iTunes has been reinstalled. How can I get my mic to work on my laptop it was working before? Check that it is not muted in the sound settings. Check the sound device drivers. Perhaps open a detailed ticket? Will Photoshop 7 work with Mac 10.5? http://forums.macrumors.com/showthread.php?t=603579 how do I give feedback? You will see a rating link on the ticket when it is closed. My hard disk --SATA 160GB -- is 5 year, do need to go for a new one? If it works and does not make any noises there is no need to get a new one. If you need further information please post a ticket at http://www.protonic.com/index.php?page=ask . How do I compress multiple files into one file? Use a file compression program to make an archive file. zip files are an example. A free program such as 7-zip will help http://7-zip.org/ How can I quickly increase or decrease the font size on a web page? This depends on the browser you are using. Holding the Windows key and moving the mouse wheel can quickly resize a page. See also http://www.ehow.com/how_4877692_adjust-browser-font-size.htm How do I fix the 2011 browser redirect virus? In the first instance use ComboFix http://download.cnet.com/Combofix/3000-8022_4-75221073.html Where is the internal antenna on my laptop? It is most likely internal to the screen near the top when it is unfolded. However depending on the brand and model it can be located elsewhere. When I am typing black line disappears have to use cursor to put it back Depending on the application you are using this may be caused by a setting called "Hide cursor (or pointer) while typing". This can be set in "Control Panel / Mouse" or as an application setting. Unable to Locate Component GDI32.Dll not found You may like to take a look at this thread .. http://social.technet.microsoft.com/forums/en-US/itproxpsp/thread/7a771d00-d5e8-4422-8bda-1f78897c1023/ My 64-bit PC running 64-bit Win7 with 4GB mem shows 3.25GB usable, why? Please read this article: http://support.microsoft.com/kb/978610/ How to find PDF version of Advanced UNIX Programming 2nd edition try this link http://www.advancedlinuxprogramming.com/alp-folder or google What does HTTP stand for? A detailed definition is at the following link http://www.webopedia.com/TERM/H/HTTP.html What does the term "pentium" refer to? A detailed description is found at this link http://searchcio-midmarket.techtarget.com/definition/Pentium Can anyone help with an Excel formula? Yes no problem - our techs are used to answering these questions but we may need to see the spreadsheet to be able to advise fully. Post the question and we will look at it for you. What are free trial cloud servers ??? Cloud - simply a storage space based on the Internet, It allows users to store data, files, pictures etc for use / retrieval later from the cloud. Many of the main companies offer so much space free What is Open Office.org? OpenOffice.org is the website of OpenOffice which is the free equivalent of Microsoft Office. In Corel Word Perfect - Keystroke options not working Have a look at http://www.corel.com/servlet/Satellite/us/en/Content/1153321168236 for details - if that is not the answer post a question on our main site and one of our techs will investigate for you Do i need ms product code key to reinstall/repair Vista If you restore from a Factory Restore disk you probably do not need the CD Key. If you want to reinstall from a Setup / Install disk you need the key. If you want to repair it is usually not needed. I keep getting the wromg home page where did I go wrong? You probably have a spyware infection. You may want to run the free version of superantispyware just to check your machine is clean. http://www.superantispyware.com/ Windows Media Player windows 7 says insert blank disk even after I do. You may want to run a lens cleaning CD to check that your drive is working properly. If that does not work then open a detailed question ... How do I move forward and back in my browser using the keyboard? Go to the next page - ALT+RIGHT ARROW Go to the previous page - ALT+LEFT ARROW or BACKSPACE Go to your Home page - ALT+HOME For Internet explorer should be the same for them all Is there a way of typing on a pre-printed Adobe (.pdf) form? The commercial "FormTyper" part of "PDF Converter" (http://www.nuance.com/) will do this. I am not aware of any free program that does this. Saving Email Attachments in Eudora Please follow the suggestion in this link http://email.about.com/od/eudoratips/qt/et051703.htm How do I find my Macs IP address? Go to http://www.whatismyip.com/ to see it.on the top of tha page. How come a shortcut (Google) wont pin to taskbar? Other shortcuts do. If you use Windows 7 and Internet Explorer 9 you can do this. Otherwise you cannot. For more information please go to http://www.protonic.com/index.php?page=ask to post a more complete question. How to remove "Personal Shield Pro" from Windows XP computer? Use the free version of superantispyware http://www.superantispyware.com/ How do I export Windows Live Mail address book to Thunderbirds address book Assuming you are running Windows 7 proceed as discussed at: http://www.timesnews.net/blogger.php?id=5&postid=7647 I have 2 copies of windows on my computer. how do I get rid of one of them The instructions in the following link should help you http://www.ehow.com/how_7248191_delete-second-copy-windows.html I can not start Windows Live Messenger and other Windows Live (Windows 7) If none of the Windows Live programs will start, you should reinstall them all. Somehow, they have experienced file corruption and need to be refreshed. Password Protect USB Drives Please see the discussion at: http://forums.majorgeeks.com/showthread.php?t=144508 you should find an answer therein. Some USB drives are available that are password protected in hardware, I need a backup program - free or otherwise. SecCopy not good. Please take a look here: http://www.ghacks.net/2009/04/26/the-10-best-windows-backup-software-programs/ Turn on/off popup blocker Several different pop up blockers available common one is on google toolbar - switch it on or off, simply click it. If you want more control it does have a drop down box for more. If not this ask more May i hide my IP without proxy use? No. Even if you use a proxy your IP address is only partially hidden. It is often still possible to trace back to your connected IP. Your ISP always knows what you are doing ... in detail. Compaq nc6220 laptop - a couple of keys dont work can I repair myself? Yes, this is a relatively cheap and easy fix - see http://www.batterycentury.com/hp-business-notebook-nc6220-keyboard-p-76748.html for the method. You can buy a replacement keyboard online. How do I set up a shared network drive between windows 7 and Vista? Please read through the following guide http://www.howtogeek.com/howto/15247/complete-guide-to-networking-windows-7-with-xp-and-vista/ If you need further assistance please open a detailed question. How do I put an icon on the desktop for protonic.com? Assuming you are using Internet Explorer or FireFox (you did not say) simply drag the icon that is to the left of our address in the address bar to your desktop. How come whenever I try to download, its says "error 1606", please help me! Microsoft offer a solution for "Error 1606" on the following http://support.microsoft.com/kb/886549 - run the Fix it program offered, if that fails post a question on our site for a tech to help you. Does MS NET Framework in Win XP have any function for home user? .NET is a library of functions that many developers use to write software. If it is not on a computer on which you choose to run the program it will not function. Therefore you MUST have it installed. Where to find online volunteering opportunities available for a newbie? A lot depends on what sort of volunteering opportunities you are looking for. Perhaps google would be a good place to start your search? Win XP & NET Framework: is it a browsing app? I want to eliminate it! .net framework is on your system to allow many Microsoft programs to run correctly. I have Fix It utilities, but computer still slow, Why? You probably have a virus or spyware infection. Check for that first.......... 2003 slow to load Check that you have a machine free of spyware infection. If you do ... open a detailed question. Outlook 2003 slow to load Check that you have a machine free of spyware infection. If you have a clean machine then open a detailed question. Computer wont run DVDs Try running a cleaning CD to clean the lenses. It may be that the drive is partially dead though. The JPG extension refers to what kind of file? http://en.wikipedia.org/wiki/JPEG What is a print queue? http://windows.microsoft.com/en-US/windows-vista/View-the-print-queue In Office 2010 Excel, how can I make the home tab my default? Right click on the ribbon and de-select "minimise". Can you stack external hard drives on top of each other? As long as they are in an external disk carrier making them protected. Any easy way to install a router so it will work? If this article doesn't help, please fill in a ticket here on the site: http://www.microsoft.com/athome/organization/wirelesssetup.aspx I receive message: "CMOS ckecksum error". Replace the CMOS battery on motherboard. http://www.liverepair.com/encyclopedia/articles/cmosreplace.asp I am trying to download iTunes, but can't break out of a loop. Can you give me a valid link please? Please try the following link: http://www.officialdownloadstore.com/itunes10.htm Can I use two versions of Google at the same time on my monitor? Yes, if you switch to tabbed browsing. See this link: http://support.mozilla.com/en-US/kb/Tabbed%20browsing What is 0×00000048? http://support.microsoft.com/kb/331484 Upgrade ME to XP. I install over ME or new Hard Drive? Reformat the hard drive then install XP. How to delete sound from a video (.mov or MP4) file? Imtoo MPEG Encoder www.imtoo.com, import video files, Disable Audio option in the right setting area, just check True, audio removed but not free. Free ones - www.virtualdub.org or www.erightsoft.com Why does my monitor make screeching sounds when on a white screen? Your monitor is starting to die. Replace it. If I install a USB 3.0 card wil that give me a working USB 3.0 port? Not at this time. Windows 8 will support USB 3.0 when it comes out. There are rumors that Win 7 SP2 will carry the needed updates to allow Win7 to utilize USB 3.0. Save AVG updates? http://globalrecordings.net/docs/au/updating_avg_manually.pdf After how much times should i make program updates of an antivirus program? A week is good enough but if you change the settings to auto update then you will not have to worry and always have the latest definitions installed. Where to download a trial version of Windows Vista Ultimate 32 bit? There is no trial version available for download at this time. Microsoft are the only legitimate source of such downloads. How to recover windows password? Use google for help. Due to password protected stolen laptops surfacing we cannot for legal reasons help you. Which is the best free antivirus software at present? http://www.pcworld.com/reviews/collection/5928/2011_free_av.html Does privacy software like easy-hide-ip do any good, or is a router better? At the end of the day neither will fully protect your privacy since your ISP will still have full information. Best to do only things you are happy to be seen doing. On privacy issue below-how do I otherwise stop ads/pop-ups on my computer? Scan for and remove all spyware and virus infections. Then regularly scan with and update the protection software. Fresh install Windows if problems remain. How do I start my PC w.o. it beeping once in the DOS mode (have 2 HDs) This is NOT DOS Mode, it is the BIOS. The ONLY way to do this is to disconnect the speaker. This is not recommended since the BIOS uses the speaker to signal BOOT errors as a sequence of beep I have Avast free and Comodo firewall installed.Am i safe as home user? Yes, as long as you update Avast regularly and stay away from questionable websites. No one is 100% safe, but you are as close to 100% as you can get. iIs Maftoox Antivirus a good antivirus? It has received fairly good reviews and is on a par with AVG Free. Does Microsoft Security Essentials remove all malware? No one scanner will remove all malware, use Anti-Malware in conjunction with MSE: http://www.malwarebytes.org/products/malwarebytes_free New computer, password wont work, help to open laptop A laptop without a password is often stolen. Please go back to the person you bought it from and ask them. I hI ve Bitdefender 2011..How necessary is it to upgrade to 2012 ver Entirely up to you: http://www.bitdefender.com/support/How-to-Upgrade-from-BitDefender-2009-2010-2011-to-BitDefender-2012-711.html How to transfer Thunderbird emails, etc to Outlook 2010 quickly and easily? http://blog.nektra.com/main/2009/04/14/export-messages-and-folders-from-thunderbird-to-outlook-outlook-express/ A public computer has no security software.What precaution should i use? Use this public PC to look up items on the internet, view web pages, and check your favorite teams scores, but do NOT use this public PC for ANY transactions with ANY personal info. Can i use "Epson Stylus TX121 " printer to print digital photos? Yes you can. Product details at the following link http://www.epson.com.ph/epson_philippines/printers_and_all_in_ones/inkjet/product.page?product_name=Epson_Stylus_TX121 Can i print photos with "HP Photosmart C4388" printer? Yes you can but please note that HP have discontinued sales of this printer. What software is easy to use and can get data off an HDD. http://www.pcinspector.de/default.htm?language=1 ... but click on EN in the top right corner if the site loads in German. Disable Win Messenger in XP? See this link: http://support.microsoft.com/kb/302089 Is it possible to sync Outlook (folders, etc) between 2 computers? http://www.outlookipedia.com/outlook/synchronize.aspx http://freelanceswitch.com/working/two-ways-to-sync-outlook-between-computers/ Are there any advantages to upgrading from Win XP to Win 7? Windows XP is about to be unsupported and except for security upgrades will not have support from Microsoft. IF YOUR COMPUTER HARDWARE WILL SUPPORT IT,Windows 7 it is an essential upgrade. Avast or AVG what is the best free AntiVirus I personally recommend AVGFree but it is down to personal preference as both have good reputations. This might help: http://www.moneysavingexpert.com/shopping/free-anti-virus-software?gclid=CIKDuuPNg Is "soluto" a safe download and is it usefull The program has been rated good on CNET so it is certainly worth a try: http://download.cnet.com/Soluto/3000-18512_4-75446583.html What is error 1068 http://support.microsoft.com/kb/827328 Will Microsoft LifeCam Cinema work with AOL AIM 5.9, or need update? See the MSKB article at http://support.microsoft.com/kb/969275 How to Send an email in Thunderbird 11. http://www.columbia.edu/acis/software/thunderbird/basics.html Does MacKeeper really work? Up till now my preferred choice has always been CleanMyMac but for the price this "new kid" looks very good and for the price has a lot of features I would change and go for it so YES Are the motherboards on all Dell C400 laptops compatible? They are compatible to a point. Since C400 computers can be ordered with multiple features, peripherals, and processors One may or may not be able to directly replace another. MS Word will not print on Canon780; other sources & test page normal Uninstall the printer & printing programs(s), reboot. Reinstall printer & program(s). What is the best FREE on line storage? Google or Dropbox work well. www.dropbox.com or www.google.com Both have the ability to store different kinds of files indefinitely and allow access from virtually anywhere. How do I get my menu back on my newly installed Google Chrome? While in Chrome press the "Alt" key on your keyboard and it will show up. Why does my laptop save a scanned document to my pictures? That is the default "save" location for Windows. You can tell the program to save them somewhere else if you so desire. Is it easy to scan a document and convert to PDF format to save? Yes, your manual that came with your scanner should have all the info needed to enable you to do this. What is the best website to buy custom pcs from? (ie ibuypower) Please review the items in this link: http://bit.ly/HP2PMU What is pre-BIOS failure ? If you have this post a question to us for one of our Techs to look at. Generally it is a fault with the system occurring before startup checks, the power supply or mother board main areas to look at. Is an administrator user account required on Windows 7 computer? The REAL Admin account is hidden by default. But, all others, can be restricted users. Do you help with virus removal from my computer? Yes, we can. You'll need to fill out a ticket with some specs and a few more details so we can better help you with this. My hp 5600 printer went offline. How can I get it online? When a printers starts acting up, the VERY first thing to do is uninstall the printer and ALL its programs from your PC, reboot, then reinstall like you did the first day you owned the printer. Besides the fasterfox addon is there a way to speedup firefox startup? Yes there is. Try Speedyfox. This program optimizes the SQL databases inside Firefox to make it start faster. http://www.crystalidea.com/speedyfox Chrome crashes(or at least fakes it) when downloading files, any help? Try uninstalling Chrome, rebooting, then reinstalling with a new installation file from Google. How do I get the program off my computer which is slowing it down? The EASIEST way is to run a system restore back to a day BEFORE this program showed up. In Windows 7, where is the "Run" command on the start menu, as in XP? The easiest way to the Run command is using the Win Key + R buttons. This opens up the Run command instantly. How do you "clean" out a system other than files, cookies, history? http://www.microsoft.com/atwork/maintenance/speed.aspx How do I get rid of Babylon? http://deletemalware.blogspot.co.uk/2011/09/remove-babylon-toolbar-and-search-web.html How do i play 2 videos at same time side by side synchronized? Please either refer to this thread http://forum.doom9.org/showthread.php?t=138430 or take a look at a program called Avisynth. How can I tell for sure if I have a virus on my computer? Generally, run a good-quality anti-virus software (some free ones are Avira, AVG, or Avast!). These will catch most viruses. If you have a specific symptom or issue, then please open a ticket. Is there a battery in the Dell Inspiron 518 tower? http://support.dell.com/support/edocs/systems/insp518/en/sm/techov.htm How do I changed my unsecured wireless internet back to secured? http://www.wikihow.com/Secure-Your-Wireless-Home-Network How do i use Outlook Express? Search on Google for "Outlook Express user manual" and you will find several pdf manuals available to guide you. Where can I find a manual for mcp61pmgm c1.8676 gateway motherboard. A Search for this results in no manual though Google responds with many links to the board itself. It is probably best to contact Gateway (now via www.acer.com) What is nginx ? nginx [engine x] is an HTTP and reverse proxy server, as well as a mail proxy server. Details at this link http://nginx.org/en/ Adobe flash player installed but doesnt run. Uninstall Adobe Flash Player from your Control Panel/Add Remove Programs or Programs and Features, Depending on your version of Windows. Reboot when finished and try reinstalling Adobe Flash again. Desktop icons began ending in .lnk, why? Now cant open them. A .lnk file is a shortcut or link file. It links to a file in some other location on your computer. That the shortcut no longer works normally means that the linked file has been moved. Can my computer be hacked if its off? No, it cannot be accessed if the power is off. How can I open a ".wdb" file that I saved on a floppy disc years ago? This is a Microsoft works Database file. Please see http://www.fileinfo.com/extension/wdb for instructions on how to open it. Can I re-install iTunes without losing my songs? Backup your music BEFORE the reinstall, just in case. Then, you cannot lose your music. How can the Bookmarks in PMac IBM 10.4.11 be transfered to MBP 10.7 Copy the Bookmarks.plist file from Home Directory/Library/Safari. to a different location (usb), install the new system and then copy the file Bookmarks.plist in to the same folder in the new system How can I stop PriceGong from continually popping up on my screen? http://www.pricegong.com/Remove_PriceGong.aspx Charge Tablet and use or always plugged in better for battery life? Allowing a NiCad battery to run down completely WAS considered he best practice to maintain battery life. Now with Lithium Ion batteries it makes little difference if it is always plugged in or not. How can I clean up registry errors on my computer/ Simple answer would be to use a product such as ccleaner from -http://www.piriform.com/ and select registry then analyse and fix. But it depends on the errors you find and if you need more help Is it true you can put a PCI sound card in a PCI-e slot? No, this cannot be done. A PSIe card has a different form-factor than a regular PCI card. Has anyone had a problem installing the Ant.com program? ant.com is a video downloader and we are not aware of any problems with its installation or use. It appears to have a good reputation ... Internet Explorer is taking over a minute to open. Why? See this link for more info: http://support.microsoft.com/kb/969938 My computer is a mess can you help?? I am sure we can but in order to do so you will need to open a detailed question giving as much information as possible so that our Technicians can assess your challenge. I have Norton 360 version 6.2.x.x. Do I need additional protection? With the latest anti virus product installed on your machine AND you keep it up to date with the latest virus signatures AND you are cautious about sites you visit, files you open etc you should be ok Can you help someone learn to use a software program called Yardi? Have a look here: http://www.ehow.com/how_7480066_use-yardi.html How can I take my mp3 music and add them to my Ipod or Itunes library? Please see this link for more information: http://support.apple.com/kb/HT1473 I keep getting a message saying your windows its not gunuine. it's likely that your copy of Windows was not properly activated. To fix this, click the notification and follow the steps to repair Windows or post a question for our techs to help you Is there anyway around Windows 7 logon when password is forgotten Yes there is but for legal reasons (many forgotten passwords relate to stolen laptops) this type of question is beyond the scope of our service. How to backup my computer to a external hard drive Purchase and use backup software and designate the external drive as the target, keeping in mind that it is no more reliable than any other mechanical hard drive. What type of anti virus protection do you recommend? Microsoft Security Essentials has been winning the free program category for a while now. Symantec's Norton AV wins the paid version category. Windows 7 doesnt recognize me as administrator. How do I change that? Here's how to change your user account type in Win7: http://www.sevenforums.com/tutorials/103538-user- account-type-change.html How to print color screens in black&white, to save on expensive ink? Please follow the directions here: http://www.worldstart.com/save-color-ink-print-in-grayscale/ Can I install windows on a MacBook Pro?If so how? With Intel-based Mac using OS X v10.5 or later you can use Boot Camp Assistant which is located in /Applications/Utilities make sure you install the latest updates available for your Mac first Monitor is black, green light flashes This means that the monitor has power but it is not receiving a video signal from the computer. So first step .. check your video card. Second step .. open a detailed ticket for our help. Can windows 7 write a CD-RW that will be readable by XP? Yes, if you are using the correct media and burn the CD correctly. How can I tell if a program on my computer is an antivirus, antispywar Go to www.google.com and look up the name of the program in question. You'll know in just a few minutes of reading if it is a antivirus or antispyware program, or exactly whay it is. How can I get rid of a rootkit virus in windows 7? Different approaches and really no single full-proof method but formatting the drive and completely re-installing the operating system is the recommended answer My computer is so slow and have to wait untill it unfreezes You may be experiencing the effects of spyware or a virus infection. Removal can take a few steps so you may like to open a question in our system so that we can give you detailed help. How do I fix "Microsoft jscript compilation error? Download and install the latest version of java from the link: http://www.java.com/en/download/index.jsp If this fails, see this link: http://support.microsoft.com/kb/308260 HP f1503 monitor menu keeps popping up. Solution? It sounds like there is a fundamental hardware defect with the monitor. Please take it to qualified repair technician and let him offer advice. How do I open Registry to search for and delete some files? On your Start menu, go to Run, then type in "regedit" without the quotes and hit the Enter key on your keyboard. Just remember, there is no "undo" button when using regedit. Why do my laptop speakers crackle when I listen to something? This would appear to be a hardware problem. Since this is a laptop you should probably seek the advice of a qualified laptop repair company. Where can I find a free, simple to use, fax program to download? Try the Google search: http://www.google.com/cse?cx=partner-pub-2434300511542223:hv1p4kpyfrx&ie=ISO-8859-1&q=free+fax+program#gsc.tab=0&gsc.q=free%20fax%20program&gsc.page=1 Are there still free internet services in the us? Generally not as a public service. You will find some free wireless Internet but not as a Metropolitan Area Network. Some cities intend to offer this but we wait for deployment. How do i become a tech support volunteer for this site? Log into your account @ protonic and go here: http://www.protonic.com/?page=join Lost HP Photosmart Essential in move items box This can be found at the HP site under "Photosmart Essentials). It can also be reinstalled from the disk you received with your printer. How can I check a Vista Desktop for improper internet browsing? Look at http://www.nirsoft.net/utils/iehv.html for a history of sites visited download tool, also check the temp folder on the computer and cookies files, but you may not see it all if hidden Is there any way to tell if my memory is bad? You can download this program and make a bootable CD of it. Leave the CD in the drive and reboot to the CD. It will test the RAM and tell you if it fails. http://memtest86.com/memtest86-4.0a.iso.zip Is removing and re-installing IE8 on XP pc easy to do? It is not really easy but the site at: http://support.microsoft.com/kb/969358/en-gb should give you the solution. Whats the default English font on windows 7? The default font when it is first installed is Segoe UI 9pt, not bold, not italic. (All the settings in a default Win7 or Vista machine will be Segoe UI 9pt.) Cant get sound on my computer. Can you help? You have to ensure the correct device drivers are installed for the sound card in the computer. You need to find out the manufacturer of your sound card and download the drivers according to the specs How do I open/access/use paint.NET? http://www.getpaint.net/doc/latest/FAQ.html Are there keyboards with big keys like on some telephones? Yes, there are many of these available. Here you go: http://tinyurl.com/ctkkard this link leads to a google search that will show you lots of different keyboards with oversized keys and many sellers How to get a new IP address on my startup,with Windows XP? Left click Start menu, left click run. In the open box type command and press enter. At the DOS prompt, type the command IPCONFIG /renew to acquire a new IP address. Is it safe and simple to use the restore in windows XP? Yes it is safe to use. The catch is, depending on how far back you choose to restore, you MIGHT lose some files in the process. Files such as emails, word docs, and other such files. How to turn off google double click http://www.google.com/ads/preferences/html/opt-out.html How much does it cost for a store to change a video card ÂŁ? This is a task you can easily tackle yourself. Please fill out a ticket and well happily give you step by step instructions. How can I recover photos that were deleted from my memory card? http://www.powerdatarecovery.com/power-data-recovery-free-edition.html How to reformat an MacBook then install Snow Leopard http://support.apple.com/kb/HT3910?viewlocale=en_US Is the MAXTOR one touch 4 plus a modem? No, it is an external hard drive. How to get incoming emails in gmail to show in thunderbird my default https://support.mozillamessaging.com/en-US/kb/thunderbird-and-gmail I want to learn Web Design. What is my first step? Where do I begin? Search on Google for free tutorials to learn html and css. If you understand those core skills you will be able to move on to more. Can I delete Microsoft.net framework 2 & 3 service pack 2 & keep 3.5? No, these libraries are needed for different programs you have installed to run correctly. Will USB 3 work plugged in to my USB 2.0 port? Yes it will, but the data will fall back to USB 2.0 speed. Can I replace a $60/year Skype VOIP number with a free Google number? This is possible by following the directions at: http://www.wikihow.com/Port-Your-Skype-Number-to-Google-Voice How do I sync my iphone on more than one computer? http://www.andrewgrant.org/2008/03/30/how-to-sync-an-iphone-with-two-or-more-computers.html Is there any freeware programs that will fix all registry errors? The short answer to this is "no". There are many different registry scanners out there and each of them will find what other programs will not. If you decide to use such a program, use it carefully. How do I get rid of exclamation marks next to iTunes songs? The problem and solution are discussed in the following thread. https://discussions.apple.com/thread/4014573?start=0&tstart=0 Do you advise changing to IE9? You can upgrade to IE9 if you are using Win Vista or Win 7. If you are using Win XP, youre out of luck. Microsoft is not allowing this for XP. Please read through this link: http://bit.ly/fNteaQ While installing drivers for smartphone, MTP driver fails. Any ideas? http://forum.xda-developers.com/showthread.php?t=1824420 in Fire Fox, how do you limit the number of tabs to be closed The answer is at: http://support.mozilla.org/en-US/questions/760500 and at: https://addons.mozilla.org/en-us/firefox/addon/window-and-tab-limiter/ Looking for a great anti virus software. All the well known products are great. They all work but none is perfect, they all let something through. The free versions are good enough for proper protection. Can Internet Explorer 9 be safely removed from Vista and re-installed? Yes have a look at the Microsoft site to see how:- http://windows.microsoft.com/en-us/windows7/how-do-i-install-or-uninstall-internet-explorer-9 how do I send someone a link from my website to add to their website Highlight the address of your site in the explorer bar, Copy it (ctrl +C) and then paste it (ctrl +v)in to the email you send them. They then do the same on the web page it is to go on to. How can I reopen a closed ticket? The only way to reopen a ticket is by using the links in the bottom of the email you received when that ticket was closed. Option 2 is to open a new ticket and reference the closed ticket number. Can i plug a powered device, eg printer, into a powered USB Hub? Yes. you can do this without any problem. Can I uninstall iTunes and still maintain files after a reinstall? Follow the directions here: http://www.buzzle.com/articles/how-to-reinstall-itunes.html Your music folder should contain a backup folder that is updated every time you sync iTunes. is there a defrag for the mac os please let me know! you could use a tool like iDefrag - http://www.coriolis-systems.com/iDefrag.php OSX will automatically, in background, defragment files under 20mb in size. Files over 20mb are never defragmented. Where is the best place to locate somone who can fix code? Perhaps you would like to explore one of the on-line sites that match projects to coding professionals. The following is an example http://www.freelancer.com/ How can I prevent some programs from loading automatically on startup If you download and install ccleaner from piriform.com there is an option to stop some programs at startup in the tools section and its easy to use the product rather than changing registration How can I continue to use Hotmail? As far as I have read Microsoft is not discontinuing Hotmail but has expanded it and calls it Outlook Mail. Hotmail users who want to stick with Hotmail can do so withouty problems. Whats the replacement with spell-check for NotePad ? For windows you have several choices - ones you pay for such as Microsoft Word, or free ones such as Libra office or Open office - all ofer spelling checks. Plus they offer much more than notepad. Is it possible to trace a virus/malware to the URL it came from? It is but an individual user does not have the resources or global reach in order to do this. The process is very difficult and requires the ability to process huge amounts of data. What's the best way to image a new notebook before regular use? The best is a commercial program TrueImage (www.acronis.com),. However there are 7 free programs at:http://diggfreeware.com/7-best-free-disk-image-software-true-image-norton-ghost-alternative/ How can I get spell check in Outlook Express? It is faded out Spell Check in OE is only available if you have Microsoft Word installed on the same computer. Another solution: http://www.pcworld.com/article/167715/Add_a_SpellChecker_to_Outlook_Express.html Should I buy Windows 8? If you have no particular reason for doing so then the answer is No. You may like to give more details and open a question ticket though, if you are running XP perhaps an upgrade is good. i get a message "virtual memory is low" but i have 2 GB of memory. Virtual Memory is NOT RAM memory allocated Disk Memory that is paged into and out of RAM. You will get this message if you do not allow enough of your disk to the Swap File. Has anyone figured out what to do about a sticking cursor in Win 7? This is not a common event. It may be the effect of spyware. Best to open a dedicated ticket and we will help find out. Does a youtube video need a video_ts folder before burning to dvd disc It all depends on the video player you will use and what formats that will support. youtube videos are commonly saved as either a .fla or .mp4 ... will your player support those formats? How do I know if I have an updated driver for Windows 7? If you have upgraded to windows 7 you can find out through "Windows Update" in Control Panel. Also you can get updated drivers from the website of each of the manufacturers of each peripheral. What's needed for Win8 pro upgrade from Win 8 on a new computer? All you need is the proper CD Key for the Pro Version upgrade through Control Panel "Anytime Upgrade". This can be obtained via the Microsoft site or from any retailer. What to do when my Explorer is taking over, forcing me to use Firefox Uninstall Firefox with a utility such as Revo Uninstaller. My laptop stops charging when powered on. Will a new battery help? Perhaps, however since a new battery is quite expensive you should perhaps have it looked at by a person where you purchase the battery to eliminate a problem with the computer's charging circuit. How do I uninstall the Ask.com toolbar and Search.Conduit.com? Go to the Add/Remove Programs or Programs and Features section of the Control Panel and remove them, or go here: http://philliprearick.hubpages.com/hub/How-to-Remove-the-Conduit-Virus Is there a marwear for MAC users for free Best Free Mac Software - http://www.pcmag.com/article2/0,2817,2369643,00.asp - gives a good guide to free products for your computer How do I quickly copy contacts from one Gmail account to another? You need to export from one gmail account to a local disk and then import in to the new account - https://support.google.com/mail/answer/24911?hl=en - reverse this and select import to other account How can I synch my Gmail calendar with my Outlook 2010? This is no longer supported for free Gmail accounts. Details at the following link http://archives.salvereginablogs.com/tech-tips-syncing-google-calendar-and-microsoft-outlook-2010/ Took a video, when viewed is sideways. Is there a way to rotate it? The page at: http://www.howtogeek.com/howto/14751/rotate-a-video-90-degrees-with-vlc-or-windows-live-movie-maker/ shows you just how to do it. How do I make Outlook.com my default email Take a look at this http://www.guidingtech.com/15789/set-different-default-email-account-outlook-com/ You may need to open a detailed ticket since there are different ways to understand your need. Can a virus still get on a DVD rom disk while burning a movie? Yes. Indeed many viruses are designed to install on any removable media. If you are infected it can happen and act as a vector to infect others. How can I save my Picasa albums to another computer? Review the various solutions found here: http://productforums.google.com/forum/#!topic/picasa/X57yQGsCD4k, taking special note of the very good solution mentioned by user Robert Brown. Battery indicates fully charged but computer dies when mains are off This seems to suggest that you have a defective battery. It is suggested that you test using a different battery. Is there a removal tool available for ConduitSearch? this toolbar/ malware software needs to be removed slightly differently depending on the browser you use as we can not see which browser you have please open a ticket for more help. What is the best browser to use with XP Google chrome is the fastest, Internet explorer works well with XP as a Microsoft product, firefox, safari are good, support for xp ends in 2014 except for google will continue to support chrome I lost an exel file after a restore; how can I recover it? The best tool I know and use is - Recuva it recovers files deleted from your Windows computer for FREE - http://www.piriform.com What is Strongvault? Is it a virus? StrongVault is not a virus itself but it is related to malware. Details at this link http://malwaretips.com/blogs/strongvault-virus/ Can I use an adapter on my DVI port to use a second monitor? Yes - Have a look at http://windows.microsoft.com/en-us/windows-8/how-connect-multiple-monitors Will Micorsoft Release service pack 4 when they end support for XP The simple answer from Microsoft today was - There will NOT be a Windows XP SP4 - they prefer you move to newer versions of windows - so no new development on XP exists to that level remove windows 8.1 password start This link tells you how http://windows.microsoft.com/en-us/windows-8/disable-remove-password and so does this video http://www.youtube.com/watch?v=rai8a763USQ How do I turn off my antivirus program? Where do I find it? Often you right click the icon in the system tray and then Disable. But this is really not a good idea. Perhaps you should open a ticket to explore this further. I have used microsoft MSE as my AV for some time now , how good is it? You identify no objective measure ... MSE is good, most of the protection programs are. No program gives perfect protection. What is best free AV, MSE, Avast or AVG It all depends on what you desire. Each has its strengths and weaknesses. A Google or Bing search for "Antivirus Reviews" should tell you which is the best for you. What risk in fixing all items shown after Registry scan in CCleaner? No risk at all. The items listed are all Orphaned Links so they are not used. This is not like a more invasive registry cleaner which works rather differently and best avoided. What format does USB need to save photos. Most cameras save photos in JPG format. However, any storage media attached to any USB port will allow you to store photos in ANY format. Should a USB be formatted in FAT32 or NTFS to show pics on any media? Go with the FAT32 format. Way less issues this way. Windows 7 Backup, does it backup Favorites & saved email? Yes as long as you configure it in that manner. By default it is so configured. How to import bookmarks from Internet Explorer to FireFox Have a look at the step by step guide at http://support.mozilla.org/en-US/kb/import-bookmarks-internet-explorer - if you struggle after that post a question on our site and one of our techs will help What is the best free spyware program? There really is NO BEST one. It all depends on what OS you are using and what you need. The website at: http://tinyurl.com/ke4ph6m should be of great help. I need a cure for CRYPTO Virus The page at: http://www.bing.com/search?q=Crypto+virus&form=IE10TR&src=IE10TR&pc=MASAJS gives many cures for it. Usually one or another will do it. Is is safe to uninstall HP Active Support Library? Yes it is. Is it safe to uninstall HP Photoshop Essential? Yes it is. Using Windows 8, which control key(s) allow you choose the boot sequence? Look here: http://grok.lsu.edu/Article.aspx?articleId=17293 Is it safe to delete the Old Firefox Dataxxx folder from desktop? Yes it is, as long as you are sure it is not being used. Best to rename it first and reboot, if Firefox still works then, yes, delete it. Do I have to pay for this? No. Protonic has always been, and will always be, free of charge. I do not like windows 8. Can I install windows 7 from a new CD? http://lifehacker.com/5974318/downgrade-your-new-windows-8-computer-to-windows-7-for-free http://www.abc15.com/news/data-doctor/hate-windows-8-3-ways-to-downgrade-to-windows-7 Are there still free website builders with no ads? No. All the free websites support themselves by having ads run on your pages. Can the font size be changed in a pdf document? PDF documents can only display the contents so no changes can be made without copying the text to another document and then editing in another format. You can however zoom in to see the content Are there any free DNS Providers for home use? There are. OpenDNS is probably the most well known, information here http://en.wikipedia.org/wiki/OpenDNS Some others are here http://pcsupport.about.com/od/tipstricks/a/free-public-dns-servers.htm Should I run "quick scan", "full scan", or both in Malwarebytes, ? Run a full scan and you will be assured of being thorough. If you are pressed for time but suspect a problem then run a quick scan. Can I install Ubuntu and still keep access to win-XP? If so, how? The page at: http://www.wikihow.com/Dual-Boot-Windows-XP-and-Ubuntu gives written instructions and the page at http://www.youtube.com/watch?v=8yiZ3rDm99E is a video telling how. I have down loaded several versions of CCleaner Can I safely DELETE earlier Versions Yes you do not need older versions on your system for it to work. Automatically when you update it deletes the older versions. Updates are a better way of keeping the system fresh Is it a good idea to download and use a free windows boot cd-rom? It would be illegal to use a "free" version of windows from the net - it is to buy from Microsoft. But if you have a legal copy of windows on your computer you can make a bootable disk from the system Is there a list of keyboard shortcuts for windows 8.1? Here are some keyboard shortcuts: http://www.digitaltrends.com/computing/windows-8-keyboard-shortcuts/#!NbXit http://theultralinx.com/2014/01/15-windows-81-keyboard-shortcuts.html Will creating a spanned volume from 2 disks cause all data to be lost? Please see the description of spanned volumes at: http://www.free-online-training-courses.com/spanned-volumes/ Can you upgrade from Windows 8 to 8.1 using Windows Wpdate? You can download the free update from the Windows Store more details here at - http://windows.microsoft.com/en-us/windows-8/update-from-windows-8-tutorial I keep getting survey pop ups when I go to sites Depending on your Internet browser you can usually switch these off or stop them - tools and internet options - pop up blocker - failing that free products are available search through the Internet Should straight or crossover cable be used between new router & modem? A straight thru cable would normally be used. Just check that you are using the correct port on the router. If you get stuck please open a ticket and give details ... Do you support Windows 8.1 over Windows 7? Win 8 and 8.1 have not been well received. Win 7 is still being sold because people are not warming up to Win 8. Go with what YOU like best. I'm asking quickie questions but not receiving any answers back yet. "Quickies" are answered within one day with a short answer. Like this one. :) Where did you move the download page? We found that is was better to get your downloads directly from the source. How do I stop AVG PC Tuneup pestering me to buy their program? Since it is a "Try before you Buy" the only way to do this is to purchase their program. There are many similar programs that are free have no nags. Use "Ask a Question" on this site for for more. How do i uninstall the torntv V10 You will find a description and removal instructions in the following link http://malwarefixes.com/remove-torntv-v10-extension. If you need further assistance please open a detailed question. Is the Adobe Flash Player update safe? Yes, Adobe Flash Player is safe at the moment. But, as soon as the hackers have figured a hack for it, Flash Player could be deemed unsafe. As always, keep your anti virus program updated. What is IE on Windows and how do you disable it IE is Internet Explorer, a web browser like Firefox, Chrome, Opera, etc. Browsers allow you to explore the web. To disable it check out: http://www.wikihow.com/Disable-Internet-Explorer-in-Windows-7

Back by popular demand - The protonic.com Download Center.

protonic.com has arranged with Ninite to make SAFE Virus Free downloads available. Click the "Download Free Software" on your Home Page.

Apple patches Bash vulnerability on Macs All of Apple's recent Mac computers are now safe from a security flaw that could potentially allow hackers to take over an operating system.

Read more at: http://cnet.co/YDYBCB
Malvertising campaign delivers digitally signed CryptoWall ransomware The cybercriminals behind the CryptoWall ransomware threat have stepped up their game and are digitally signing new samples before using them in attacks in an attempt to bypass antivirus detection.

Read more at: http://bit.ly/YDVpa6
With Windows 9, Microsoft will try to put Windows 8 era behind it After spending the past two years in damage control mode over Windows 8, Microsoft will officially begin a new era for its OS on Tuesday, when it’s expected to unveil a preview of Windows’ next major version during an event focused on enterprise customers.

Read more at: http://bit.ly/YDUoyK
Use TestCrypt to recover corrupt TrueCrypt partitions One of the worst things that can happen when it comes to encryption is data corruption. The problem here is that corruption may prevent you from accessing the data at all.

Read more at: http://bit.ly/1DSYS5c
Manage autostart entries with Quick Startup Startup programs can delay the system startup significantly. While that is less of a problem on fast systems that use Solid State Drives or Raid configurations, it is still recommended to only start programs that need to be available this way.

Read more at: http://bit.ly/1DSXM9A
No, Microsoft isn't killing Windows 7 on October 31st 2014 Despite what many will have you believe, nothing bad is going to happen to your computer on October 31st. Your Windows 7 machine will boot just fine and continue to receive timely updates from Microsoft. So what exactly is this October 31st hoopla all about?

Read more at: http://bit.ly/1vov0rI
Latest Firefox and Thunderbird updates plug CRITICAL SSL vulnerability Mozilla Firefox needs patching urgently following the discovery that the open source browser is vulnerable to SSL man-in-the-middle attacks.

Read more at: http://bit.ly/YvZugu
10 things to know about Ello, the ad-free social network By now, you've probably heard of Ello, the invite-only social network garnering attention for its radical approach to social networking. Find out why the site is seeing 35,000 hourly sign-ups, and why people are so willing to join yet another social network.

Read more at: http://cnet.co/102GcAj
Credit card breach that hit Jimmy John's is larger than originally thought Signature Systems says the breach of its point-of-sales system that hit 216 Jimmy John’s sandwich shops is actually 50 percent larger than originally thought.

The company said Friday that an additional 108 restaurants that use its payment terminals were also hit. The additional locations are independent restaurants not part of the Jimmy John’s chain.

Read more at: http://bit.ly/1pxUnCr
Apple quickly replaces bungled iOS 8 update Apple yesterday released iOS 8.0.2, a replacement for the botched update that shipped the day before but crippled iPhone 6 and iPhone 6 Plus devices by knocking them off their mobile carriers.

Read more at: http://bit.ly/102DXNv
Yahoo will ring in the new year by killing its website directory Yahoo will shut down its Directory service on Dec. 31, the company said Friday in a blog post. As for why, the company did not say much beyond this: "While we are still committed to connecting users with the information they're passionate about, our business has evolved and at the end of 2014, we will retire the Yahoo Directory."

Read more at: http://bit.ly/102Dn2h
Apple says most Mac users safe from Shellshock bug, promises quick fix Yes, recent versions of Mac OS X are vulnerable to the critical "Shellshock" Bash bug revealed earlier this week, including OS X Mavericks -- but don't sweat it unless you're doing ninja-level Unix tricks with shell commands already.

Read more at: http://bit.ly/102xLoO
Security Experts Expect Bash Software Bug to Be Significant A newly discovered bug in the world’s widely used Linux and Unix operating systems could allow hackers to take control of hundreds of millions of machines around the world, according to security experts.

Read more at: http://nyti.ms/YfzGF9
How to protect your PC against devious security traps Securing your PC against the malicious wilds of the Web isn’t as simple as just keeping your antivirus software of choice up-to-date. In fact, the pervasiveness of security software has forced the bad guys to turn to increasingly clever tricks in their quest to “pwn” your PC.

But fear not! Those sneaky tricks are most effective if victims are unaware of the danger. And today, dear reader, I’m going to show you how to avoid the most devious PC security traps, because in this case knowing is more than half the battle.

Read more at: http://bit.ly/1pui1jd
'Bigger than Heartbleed' Shellshock flaw leaves OS X, Linux, more open to attack Well, this isn't good. Akamai security researcher Stephane Chazelas has discovered a devastating flaw in the Unix Bash shell, leaving Linux machines, OS X machines, routers, older IoT devices, and more vulnerable to attack. "Shellshock", as it's been dubbed, allows attackers to run deep-level shell commands on your machine after exploiting the flaw, but the true danger here lies in just how old Shell Shock is—this vulnerability has apparently been lurking in the Bash shell for years.

Read more at: http://bit.ly/1puhJJ4
Windows PCs lose back-to-school sales to Chromebooks, Macs Kids aren't the only ones who approach back-to-school season with a looming sense of dread. Computer makers count on returning students to goose PC sales, but the past few back-to-school seasons have been a bloodbath, offering no relief amid a protracted period of free-fall in the market.

Read more at: http://bit.ly/1puhjSY
The top 10 Windows 8 questions everyone asks You’ve finally made the leap to Windows 8 (or, more probably, Windows 8.1), and a pretty big leap it was. Everything looks different. Everything acts differently. Even a simple task like shutting down your PC suddenly becomes a challenge.

Read more at: http://bit.ly/1pO8UvR
How to stop autoloading programs in Windows 7 and Windows 8 Every time you boot Windows, a whole lot of programs load automatically. Some of them you need, while some of them are pointless. Here's how to trim the fat.

Read more at: http://bit.ly/1pue0LQ
Why Microsoft needs to solve the Windows Store 'crap app' crisis before Windows 9 Two years into the creation of the Windows Store, Microsoft is facing up to the mess.

This week, the software giant removed 1,500 "misleading apps" from the Windows Store. New apps now face tighter guidelines, and Microsoft says it's putting more resources into identifying apps that "game the system with misleading titles and descriptions." In other words, Microsoft is trying to clean up the lame shovelware and outright scams that run rampant in its app store.

Read more at: http://bit.ly/1oijhXs
Windows 9 rumor roundup: Everything we know so far Windows 9. Threshold. Or just plain Windows. Whatever Microsoft ends up calling its next operating system, it's shaping up to be another big change from the Windows that came before it.

Only this time, Microsoft is looking to mollify its user base—especially in the enterprise—instead of scaring people away.

Read more at: http://bit.ly/1oijbil
Microsoft exec: 'Windows 9' to be announced next week. Although Microsoft is widely expected to reveal Windows 9 next week, the company is staying tight-lipped on its exact plans for the September 30 press event.

Unfortunately, Microsoft France President Alain Crozier didn't get the memo.

Read more at: http://bit.ly/1oij3zm
Misfire! Apple yanks botched iOS 8.0.1 update The update aimed to fix issues with iOS 8, like "unexpected cellular data usage" when receiving text messages. But things quickly took a turn for the worse.

Read more at: http://cnet.co/1rb91pP
Windows 7 vs Windows 8.1: which is the better OS? Microsoft took a different approach when it designed Windows 8 compared to all of the firm's previous operating systems. Instead of designing for a desktop or laptop – predominantly controlled by a mouse – Windows 8 was designed for a touchscreen, creating big 'tappable' tiles in place of small, fiddly buttons.

Read more at: http://bit.ly/1sr3iNQ
Windows 7 faces Halloween deadline Microsoft is approaching the next cutoff date in Windows 7's life cycle next month. Here's what is and isn't happening after October 31.

Read more at: http://cnet.co/1sr2MPS
How to choose the right Linux distro Unlike most other desktop and server operating systems, Linux comes in a wide variety of flavors, each based on a common core of the Linux kernel and various GNU user space utilities. If you're running Linux servers -- or Linux desktops, for that matter -- you should understand the important differences and be discerning about which flavor of Linux is best suited to any given situation. This article will help you do just that.

Read more at: http://bit.ly/1sr11C5
Linux on the desktop isn't dead Jack Wallen doesn't think that the desktop is dead, nor is Linux on the desktop. Do you agree?

Read more at: http://tek.io/Y3By3X
Google Bulks Up Search Results Page Via Snippets Google is slowly making it so that when you search for something, you don't even need to click one of the links to get your answer.

Read more at: http://bit.ly/Y3rYhx
How to Delete Accounts From Any Website Deleting accounts you've created on the Internet isn't always easy. Here's how to leave several big-name services.

Read more at: http://bit.ly/Y3resB
What to expect with Windows 9 As widely anticipated, Microsoft has sent out invitations to the journalistic A-list to "hear about what's next for Windows and the Enterprise" on Sept. 30, in San Francisco.

Read more at: http://bit.ly/ZIo3rt
Windows Inspection Tool Set Windows Inspection Tool Set is a free open source program for the Windows operating system that provides users with a set of tools to manage various aspects of the operating system.

Read more at: http://bit.ly/ZImMkb
Which Browser is Best? Chrome vs. Firefox vs. Internet Explorer They're all free, fast, and compliant, but each of today's Windows Web browser choices has its own particular capabilities and features that may best suit your needs.

Read more at: http://bit.ly/1uf0cMT
The Best Antivirus for 2014 Which of the current antivirus tools will do the best job of keeping malware off your PC and wiping out threats that have already invaded? We test every product on the market to help you sort it all out.

Read more at: http://bit.ly/1pp5KMY
Microsoft Makes it Easy for Students, Teachers to Get Office Students can sign on for Office 365 without help from their schools, but don't forget the teachers.

Microsoft is making it easier for students to get Office for free, and extending the benefit to teachers as well.

Read more at: http://bit.ly/1tW6yiI
Bing vs. Google: The Web Search Wars Heat Up The search engine wars are back as Bing goes head-to-head with Google. With Microsoft's Bing jumping into second place in market share and assuming control of Yahoo's back-end search, the stage is set for a Google-Bing showdown.

Read more at: http://bit.ly/1tVT2f6
31 ways to improve your iPhone's battery life Apple's latest iPhones pack as much power in as their predecessors, but not even nearly as much as their nearest competitors. By tweaking iOS 8, you can improve your iPhone's battery life considerably. Here's how.

Read more at: http://zd.net/1pnrfOa
Here is how you get an additional 15GB of storage on Microsoft’s OneDrive Microsoft's OneDrive online hosting and synchronization service (formerly known as SkyDrive), has recently increased storage for all paid accounts to 1 TB.

Read more at: http://bit.ly/Zy1zcI
Seven privacy settings you should change immediately in iOS 8 The minute you download and install iOS 8, the latest version of Apple's mobile operating system for iPhone and iPad, you should take note of these privacy steps in order to lock down your device.

iOS 8 has a number of new features tied to your location. It also has new privacy settings, allowing users to limit how long data is stored for, such as message expiry features and new private browsing settings.

Read more at: http://zd.net/1qSG0yM
EaseUS Todo PCTrans supports indirect transfers now Most users who buy, build or get a new PC want to move data from the old one to the new. This includes personal files such as photos, videos or music but also applications, application data and customizations.

Read more at: http://bit.ly/1qSF5yA
Google wants to enrich offline browsing with new standard Someday soon, users may be able to interact with their favorite websites even when these sites aren’t accessible, thanks to a new browser standard called Service Workers being developed by Google.

Read more at: http://bit.ly/1r5fhg4
Apple delivers final non-security Mavericks update Apple on Wednesday released OS X 10.9.5, what is most likely the last non-security update for Mavericks, just weeks before the company will ship the successor, Yosemite.

Read more at: http://bit.ly/1r5eRGu
Windows 9: A new hope Three UI changes show a positive new direction away from the unloved Windows 8.

Read more at: http://bit.ly/1mfTMtX
ChromeOS vs Linux: The Good, the Bad and the Ugly In the battle between ChromeOS and Linux, both desktop environments have strengths and weaknesses.

Anyone who believes Google isn't "making a play" for desktop users isn't paying attention. In recent years, I've seen ChromeOS making quite a splash on the Google Chromebook.

Read more at: http://bit.ly/1mfRVFu
How to Use Easy Transfer to Move from Windows 7 to a New PC with Windows 8 There can often be a lot of trepidation about upgrading to a new PC. If nothing else, it’s just a pain to get all those accumulated files from your old PC to the new. Don’t let the daunting task of file transfer stop you from upgrading.

Read more at: http://bit.ly/1mfR9s7
An early look at Ubuntu 14.10 Ubuntu 14.10 is a minor, but significant, step up from Canonical's last Linux desktop operating system, Ubuntu 14.04.

Want an early peek at Ubuntu 14.10? The betas are out for the Ubuntu variant distributions.

Read more at: http://zd.net/1woH393
Kindle security vulnerability can 'compromise' Amazon accounts A security vulnerability exists in Amazon's Kindle Library, which can be used to "compromise" an entire Amazon.com account, according to the researcher who found the flaw.

Read more at: http://zd.net/1woGHPL
Adobe releases security updates for Acrobat, Reader Adobe has released security updates for Reader and Acrobat addressing eight vulnerabilities in both the Windows and Mac versions. The affected versions are Reader and Acrobat X 10.1.11 and earlier and Reader and Acrobat XI 11.0.08 for Windows and Mac.

Read more at: http://zd.net/1woGpbP
The best free file comparison programs for Windows It can sometimes be a necessity to compare different versions of a file. Maybe you want to make sure that a file you burned to disc or stored in a backup is identical to the original, list all changes that someone else made to a file, or compare files after a hacking attack to find out if they have been modified in any way by the hacker.

Read more at: http://bit.ly/1DgM6x3
10 things you need to know about Linux Mint 17 Linux Mint 17 continues in a line of Linux desktop-focused releases, and in testing we found it has become more mature than prior versions. There's something here to please everyone.

Read more at: http://bit.ly/1DgJVd1
5 time-saving Excel macros for common data tasks If you’re not using macros, you’re ignoring one of Excel’s most powerful features. Macros save you time and spare you headaches by automating common, repetitive tasks.

Read more at: http://bit.ly/1qXo2sK
Run Trend Micro’s Anti-Threat Toolkit as a second opinion scanner Trend Micro Anti-Threat Toolkit is a free portable program for recent versions of the Windows operating system.

Once it has been downloaded to the local system it can be started right away. The program opens a command prompt on start and runs a couple of commands there before the graphical user interface is started.

Read more at: http://bit.ly/1qXnH9b
3 Ways Your Kids Can Get You Hacked Last month a story in the Wall Street Journal sent a shudder down our collective parental spine. Google is planning to open Gmail and YouTube to kids under the age of 13. While the company will restrict this king's ransom of new clicks to kid-friendly content, hackers could well have a field day.

Read more at: http://huff.to/1oEmjoK
How to export your Skype contacts Changing Skype accounts soon? Grab a copy of your contact list information from your current account before you switch.

Read more at: http://cnet.co/1oEkgRq
SanDisk's new SD card has an insane 512GB of storage Get a load of this! Sandisk recently announced the world's first SD card with a capacity of 512 gigabytes—half a terabyte of storage. That's right, you'll soon be able to buy an SD card with more capacity than many PC hard drives, as long as you don't mind paying an insane premium for the privilege.

Read more at: http://bit.ly/1oEj00T
Google Software Removal Tool for Windows released While it is difficult to come by statistics to find out how many Internet users are affected by software that is manipulating browser settings or installing add-ons and other potentially unwanted tools in browsers, it is clear that this poses a threat to many users.

Read more at: http://bit.ly/1oEgU14
Top Linux Myths Dispelled Over the years, we've heard from countless Microsoft Windows fans as to why they believe using Linux was nearly impossible. These folks would cite everything – from poor hardware compatibility to a lack of popular software. And I suppose at one time, some aspects of this were true.

Read more at: http://bit.ly/WQ2JOw
Internet Explorer security feature blocks outdated ActiveX controls On Tuesday, versions of Internet Explorer began blocking out-of-date ActiveX controls – primarily as a way of preventing security flaws from being exploited and users from being compromised.

Read more at: http://bit.ly/WQ1qPM
Hackers compromised nearly 5M Gmail passwords Security experts are urging Gmail users to change their passwords amid reports that hackers gained access to the credentials of 5 million users of the free email service. Some password combinations have been spotted on Russian cybercrime forums.

Read more at: http://bit.ly/1pQS6Cc
Internet Explorer steals the Patch Tuesday spotlight again There are four new security bulletins from Microsoft this month, including one critical update that addresses a zero-day flaw.

Read more at:
Five free office suites for Linux In today's open source roundup: Five free office suites for Linux. Plus: Disproving outdated myths about Linux, and Linux Journal looks at the Anker desktop charger.

Read more at: http://bit.ly/1Bthqqv
AVG AntiVirus Free 2015 debuts zero-day protection, redesigned user interface AVG Technologies has updated its entire range of PC products, launching AVG AntiVirus Free 2015, AVG AntiVirus 2015, AVG Internet Security 2015 and AVG PC TuneUp 2015.

Read more at: http://bit.ly/1BtgcLR
OneDrive now allows files of up to 10GB Addressing an issue often overlooked by cloud storage users when choosing a service, Microsoft has increased the maximum size for files uploaded to OneDrive from 2GB to 10GB.

Read more at: http://bit.ly/1BtfTAO
Microsoft Patch Tuesday thwarts nosey malware Cyberattackers curious about the contents of users’ hard drives will now have a tougher time finding that information, thanks to a new patch that Microsoft issued Tuesday in the latest round of “Patch Tuesday” bug fixes.

Read more at: http://bit.ly/1lR4wyV
Adobe fixes critical flaws in Flash Player, delays Reader and Acrobat updates Adobe Systems released a critical security update for Flash Player that fixes 12 security vulnerabilities, but pushed back its planned patches for Reader and Acrobat by a week.

Read more at: http://bit.ly/WFqbxU
Microsoft Security Bulletins For September 2014 Welcome to the September 2014 Microsoft update overview. It provides you with information about all security and non-security updates that Microsoft has released since August's patch day.

Microsoft released a total of four security bulletins this month fixing a total of 42 vulnerabilities in Microsoft Windows, Microsoft .NET Framework, Internet Explorer and Microsoft Lync Server.

Read more at: http://bit.ly/WFnIDM
Intro to Webmaster Academy Thinking about creating a website? Great! Webmaster Academy has the information and tools to teach you how to create a site and have it found in Google Search

Read more at: http://bit.ly/WCVF83
5 gangs in Nigeria are behind most Craigslist buyer scams Five Nigerian criminal gangs are behind most scams targeting sellers on Craigslist, and they've taken new measures to make their swindles appear legitimate, according to a new study.

Read more at: http://bit.ly/1qykka8
Microsoft patch KB 2918614 triggers 'key not valid for use,' more errors As if we haven't had enough problems with last month's Black Tuesday patches, I'm now seeing complaints about odd errors thrown off by KB 2918614, the Windows Installer Service patch. At this point, reported errors include "error 997.overlapped I/O operation in progress," "key not valid for use in specific state," and "SECREPAIR: A general error running CryptAcquireContext MSI (s) (3C:10) [09:27:13:873]: SECREPAIR: Crypt Provider not initialized. Error:-2146893813."

Read more at: http://bit.ly/1pIQiLC
How to make Chrome’s bookmarks toolbar better If you are using Google Chrome's -- or any Chromium-based browser actually -- bookmarks toolbar you may have noticed that it does not provide you with many options.

Read more at: http://bit.ly/1pIPnuD
10 things you need to know about Linux Mint 17 Linux Mint 17 continues in a line of Linux desktop-focused releases, and in testing we found it’s become more mature than prior versions. There’s something here to please everyone. Civilians won’t hurt themselves deploying Cinnamon over Linux Mint 17.

Read more at: http://bit.ly/1q8SSR9
Solved: How To Install .NET 3.5 On Windows 8 If you are reading this page, chances are that you have been trying to run an application that is asking to have .NET 3.5 or older, going back to 2.0.

Read more at: http://bit.ly/1pIN5f5
Running Your Business on Linux (No, You Don't Need Windows) Believe it or not, my dear Linux friends, a lot of IT pros still believe they need Windows servers. They have this goofy idea that Active Directory, SharePoint, Exchange, Windows Server, SQL Server, and all the other members of the lardy malware vector family are the only proper business backends. They have this funny notion that Microsoft servers are easier to run. I must refute this odd notion with reality: they are not. They are expensive, troublesome,

Read more at: http://bit.ly/WzG60R
Google Chrome to effectively kill SHA-1 -- will make web more secure "The SHA-1 cryptographic hash algorithm has been known to be considerably weaker than it was designed to be since at least 2005 — 9 years ago. Collision attacks against SHA-1 are too affordable for us to consider it safe for the public web PKI. We can only expect that attacks will get cheaper", says Google.

Read more at: http://bit.ly/WEabwv
Microsoft overhauls MSN.com When's the last time you visited MSN.com?

Exactly.

Microsoft is hoping to change that. It has just unveiled an overhaul to make the venerable web portal more of a hub in keeping with CEO Satya Nadella's "mobile first, cloud first" mantra.

Read more at: http://usat.ly/1w6T2e1
How to remove the Ask toolbar from your browser The Ask Toolbar is like a barnacle. It doesn’t necessarily hurt anything, but it’s also not the most pleasant thing to look at or deal with either. The toolbar, which is frequently bundled with third-party software, acts more like a nuisance than a help.

Read more at: http://bit.ly/1nETngc
Tools to optimize the Memory Usage of Firefox and Chrome Web browsers can use a lot of memory on a computer system. Once you start opening additional websites in tabs you will notice that memory usage is going up.

Read more at: http://bit.ly/1w5IWdx
Microsoft re-releases botched Windows 8.1 Update 2 patch KB 2975719 Microsoft announced yesterday that it is re-releasing the ill-fated Windows 8.1 Update 2 patch, KB 2975719. For those of you who had Automatic Update turned on last Black Tuesday, Aug. 12, and who didn't brick your machines (many users with Auto Update were hit with persistent black screens), it isn't clear, based on Microsoft's instructions, if you should -- or must -- manually remove the old 2975719 before installing the new.

Read more at: http://bit.ly/Ykrqo0
Very handy! Six helpful add-ons for Gmail Since migrating from Outlook to Gmail, David Gewirtz has been exploring Chrome and Gmail extensions. Here are the six add-ons he's found most useful so far.

Read more at: http://zd.net/1CBLzW1
Google tests password generator in Chrome browser Watch out, LastPass and 1Password. Google is experimenting with its own password maker for the Chrome browser, though it's not clear if it will become a permanent fixture.

Read more at: http://cnet.co/1CBJqKd
How to Clone a Hard Drive/SSD 3 free and easy tools to transfer your data from one drive to another.

Read more at: http://bit.ly/1xnbh0z
What does it mean to 'Powerwash' a Chromebook? As a new or potential Chromebook owner, odds are you've come across the term "Powerwash" a time or two. But what does it mean?

Read more at: http://cnet.co/1xn8nIZ
Five ways to improve battery life on Windows Having battery life problems on your Windows 8.1 laptop? These tips will help you squeeze the most juice out of your battery.

Read more at: http://cnet.co/1xn815e
Adobe slates critical Reader security update for Tuesday Adobe plans to issue security updates for its PDF viewer Reader and for Acrobat to fix critical flaws in the software on Windows and Apple's OS X.

Read more at: http://bit.ly/1xn3X4T
Why you don't need long, complex passwords Password theft and misuse is so widespread, when only a few million are stolen in one cyber heist, it doesn't even make the news. Today, it has to surpass -- or claim to surpass -- a billion, I guess.

Read more at: http://bit.ly/1lDCqHc
Microsoft plans critical IE update next week Microsoft today announced that it will issue just four security updates to customers next week, with the usual patches for Internet Explorer plus others for Windows, the .Net Framework and Lync, the company's communications server software.

Read more at: http://bit.ly/1qAMKPe
Hackers exploit critical vulnerability in popular WordPress theme component WordPress admins should check if their sites use the Slider Revolution plug-in and update it immediately, researchers said.

Attackers are actively exploiting a critical vulnerability in a WordPress plug-in that\'s used by a large number of themes, researchers from two security companies warned Wednesday.

Read more at: http://bit.ly/1qALDPv
IE users in no rush to discard old versions after Microsoft's support-stoppage mandate Users of Internet Explorer (IE) were in no hurry last month to discard older versions, even after Microsoft told them that their browsers will drop off the support list in early 2016.

Read more at: http://bit.ly/1rrO7RC
Data shows Home Depot breach could be largest ever It looks like Home Depot may have earned the dubious distinction of being responsible for the biggest compromise ever involving credit and debit card data.

Read more at: http://bit.ly/1rrNyr9
Mozilla Firefox 32 Stable Release Now Available for Free Download: What's New? Mozilla Firefox 32 has now entered the stable public release stage and the web browser is now available for free download for users of Windows, Mac, Linux and Android operating platforms.

Read more at: http://bit.ly/1nYE2XB
Microsoft re-releases withdrawn updates Three non-security updates that were withdrawn shortly after release in August have been re-released. Unexplained changes made to over 100 x64 Windows 7 updates.

Microsoft has re-released the remaining August updates that the company had withdrawn. All three were non-security updates. They had already re-released one security update last week.

Read more at: http://zd.net/1q9ekVc
Microsoft begins dropping OneDrive's 2GB file size limit Cloud storage file size limits were a sad necessity back in the days when Internet speeds were low and storage prices were high. But now that those constraints are inverting, artificial file size barriers are crumbling.

Read more at: http://bit.ly/1q9dvvD
Restore Firefox 32 context menu labels and remove icons Firefox 32 will be released to the stable channel of the web browser later today. With it comes a change to the browser's main context menu that replaces some text labels with icons.

The commands back, forward, reload, bookmark and stop are no longer displayed as text when you right-click a page in the browser but as icons that are aligned horizontally.

Read more at: http://bit.ly/1q9aoni
The next version of Windows will be called Windows 9 Microsoft has not made any public statement up until now in regards to how the next version of Windows will be named. Most experts believe that Windows 9 is the most likely name for it for a variety of reasons including that its two direct predecessors were named Windows 7 and Windows 8.

Read more at: http://bit.ly/1uwbDMP
Home Depot investigates payment data breach Home Depot said Tuesday it was investigating a possible breach of its systems holding customer payment information tied to credit and debit cards.

Read more at: http://bit.ly/1uwaVPK
Control external device access rights on Windows PCs It is easy to connect external devices such as mobile phones, USB Flash drives or external DVD drives to a PC. The devices get picked up automatically usually and are available for use afterwards.All devices allow read and write operations by default which may not always be in the best interest of the owner of the system or a network administrator.

Read more at: http://bit.ly/Y6vUia
Popular photo editing app Pixlr now available for desktop Pixlr has been available as a web version and application for Android and iOS for quite some time. It is a popular application judging by the ratings that it has received by users that can be used to manipulate photos in several ways directly on the phone or web.

Read more at: http://bit.ly/Y6u7cN
Firefox 32 Find out what is new While the update has not been released yet officially, it is expected that the update announcement will be made in the next couple of hours. As usual, it will be made available to the bulk of users via the browser's automatic update feature.

Read more at: http://bit.ly/1qViX1c
Apple patches 'Find My iPhone' exploit Apple has patched an exploit with its Find My iPhone online service that may have been used by hackers to gain access to personal photos stored on iCloud accounts belonging to some 100 celebrities.

Read more at: http://zd.net/1rIXeja
Top 25 free tools for every Windows desktop Whatever your poison -- Windows 7 or 8, updated or not -- there's a desktop tool begging to become part of your repertoire.

Read more at: http://bit.ly/XtDqTy
What happens when Microsoft ends Windows 7 mainstream support next year On January 13, 2015, Microsoft will stop mainstream support for Windows 7--which is still an extremely popular operating system. But you'll still be able to use it safely for another five years.

Read more at: http://bit.ly/1rIVois
Tweak Windows 8 specific settings with ModernUI Tuner The integration of the Start Screen interface in Windows 8 introduced several new features that were not present in previous versions of Windows.

While it appears that Microsoft will remove some of the options in desktop versions of the upcoming Windows 9 operating system, it is likely that they will remain more or less the same for touch-based systems.

Read more at: http://bit.ly/1nOaFHi

Welcome To protonic.com

Free Computer Help & Tips, Technology News, Views, and More!

 
Got a headache with your computer and no budget to fix it...?  protonic.com is here to help. We offer completely free computer support and computer related information online and by E-Mail. We are a free service manned by volunteers all over the world, helping people fix technology problems. We enjoy the challenge of solving your problem, we are up to date and work as a team. We maintain our high standards through Quality Assurance sampling.

We do our best to remedy your problem and put the smile back on your face!


 

 What Our Clients Say...

Keep on payroll. great tech

" Recommended you again today. have a nice day and smile! "  September 29th, 2014

Just what I wanted and needed. ..... a very clear and detailed answer to my query. i have yet to study it properly. thanks, myer

" Protonic is a great service. I use it when google fails me. through following the advice I always learn something new. myer "  September 28th, 2014

Paul's expertise made it possible for us to access the only scan we've found to get rid of this particular browser hijacking virus. it was worrisome and terribly annoying, but it's totally gone now, finally, and this is a major relief! because of paul, we can use our browser again normally and in peace!

" Like millions of other regular people (non computer professionals), one day about 15 years ago, without any training or experience, we purchased our first computer. using computers, for most of us, means that technical issues and major frustrations become a way of life. protonic is always there, open to everyone, anytime, ready to help solve technical troubles and to relieve the unavoidable, accompanying unhealthy frustration. protonic is the beacon of hope for us non computer professionals---the vast difference between suffering alone in endless frustration and actually receiving top-quality, expert technical guidance, to resolve the issue! "  September 26th, 2014

Excellent help. keep tech on payroll

" Recommended your service again today. have a nice day and smile! "  September 25th, 2014

Bob was great. he really steered me in the right direction, without his help I would have sent a perfectly good hdd to the return bin. thanks again bob, great job.

" There are so many of us out here who know our stuff pretty well but just need that one little key to make it work. protonic is the place to get these keys. thanks a bunch to all of you. "  September 25th, 2014

I have had excellent support from protonic in the past and this time was no exception.

" One very minor point. using credit card other than through paypal would be helpful. I will be making a donation with cheque by mail. "  September 19th, 2014

Bob was able to quickly resolve my problem.

" Always receive quick and accurate help from protonic! you're the best! "  September 18th, 2014

Excellent. keep tech on payroll

" Recommended your service twice this weekend! have a mice day and smile! "  September 15th, 2014

Tech was excellent keep on payroll

" Excellent service - will recommend you again to anyone who needs help. "  September 13th, 2014

Paul answered my question promptly,simple so I could understand the answer.

" This is by far the best website on the web for helping people with computer problems.not to mention that it's been helping people for many years. "  September 13th, 2014

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 Daily protonic.tips...

Click Tip Title to preview the Tip.

  Understanding Hidden Threats: Rootkits and Botnets

What are rootkits and botnets?

A rootkit is a piece of software that can be installed and hidden on your computer without your knowledge. It may be included in a larger software package or installed by an attacker who has been able to take advantage of a vulnerability on your computer or has conv... Show More
  How to Access the Volume Control

The volume control for the Windows 8 desktop is still in its familiar spot in the System Tray, but the volume control in the Start screen and Windows 8 environment is not in plain view, so it’s hard to find the first time around.

In those environments, getting to the volume control now requires... Show More
  Creating a Desktop Shortcut for a Favorite Web Page

Windows provides a variety of ways to let you work more efficiently. One way is through shortcuts. You can create shortcuts to run programs, open files, go to Web pages, etc. In addition, you can place these shortcuts on the desktop or the Taskbar so that they're easily accessible whenever you need ... Show More
  Sign your documents

In OS X 10.7, Preview gained the ability to add your signature to documents. To get started, go to the Signatures tab in Preview's preferences and then click the +. Now, sign your name in black ink on a small piece of white paper and hold it up to your Mac's webcam. Line it up and click Accept (maki... Show More
  When Do You Need to Update Your Drivers?

Talk to any tech person, read any forum, and at some point you’re sure to be told to update your drivers… but what does that really mean? And is it necessary to compulsively update your drivers?

Read more here: http://tinyurl.com/7bnqkkl
  Five Security Tips

1. If you don't understand the warning message, say no and consult IT support. It's easier to go back and say yes if you need to than be sorry and have to rebuild your machine.

2. Certificates: If you don't understand a website certificate message, say no and consult IT support. It is easier to g... Show More
  Fast Way to Troubleshoot Problems in Windows 8 and 8.1

Windows 8.x has a troubleshooting feature for system maintenance and repair that everybody should know about. A previous tip showed one quick way to access this very useful set of utilities. Here is another way that uses a single command.

In windows 8.x, a new switch has been added to the “shut... Show More
  Control a Mac remotely

There are dozens of ways of controlling a Mac across the internet, which you might want to do to schedule a recording, start a download and so on. You could try LogMeIn, or share a desktop using Google Hangouts and Skype; you could try port forwarding the built-in VNC client in OS X, but our favouri... Show More
  Don't Trust Links Sent in Email Messages

A common fraud, called "phishing", sends messages that appear to be from a bank, shop or auction, giving a link to a fake website and asking you to follow that link and confirm your account details. The fraudsters then use your account details to buy stuff or transfer money out of the account. These... Show More
  How To Prevent Your Computer From Waking Up Accidentally

If you find your Windows computer waking from sleep for no apparent reason, your computer is either being woken up by a hardware device – such as your mouse — or scheduled task set to wake your computer.

Read more here: http://tinyurl.com/q44pzfk
  How to Change Your Display Settings

In Windows 8.1, you can still adjust your screen settings from the Control Panel, but you may find it quicker and easier to tweak them from a new location, in the PC Settings screen. (This assumes you're not already relying on a separate graphics utility from AMD or Nvidia to tweak the settings on a... Show More
  Editing Tag Meaning

The Finder has long had the ability to label files and folders with colorful highlights. These labels could be assigned meaning in the Finder preferences. With the introduction of Mavericks, these labels are now tags, and the meaning of these tags can be edited in Finder > Preferences > Tags. Double... Show More
  Customise the Quick Access toolbar

Windows Explorer in Windows 8 features a Quick Access toolbar immediately above the menu, providing easy access to options such as 'New Folder', 'Minimise', 'Undo' and more.

This is customisable, too - click the arrow to the right of the default buttons, in the Explorer window caption bar, and ch... Show More
  Take time to explore security settings

Whether it is financial management software, instant messaging or a social networking website, take the time to see what security settings are offered to protect you and your information. Follow these steps for all of the software you use, not just email.

1. Go to Options or Preferences

2. Eve... Show More
  Customize the Shut down button

The default action of the Start Menu's Shut down button is to turn off your PC. If you want to use the button for another action, such as restarting your PC, you click the arrow to the right of the Shut down button and select an action from the drop-down menu.

What if you rarely shut your PC down... Show More
  Zoom In On Specific Portions Of Your Mac’s Screen

I’ve come across Web pages from time to time whose font was so small that it was difficult to see. Or perhaps I want to read a footnote that is too tiny to read. In such as case, it might be helpful to temporarily enlarge sections of your screen.

Mac OS X comes with a built-in feature that allo... Show More
  How to Customize the New Start Button - Win 8.1

Yes, the Start button is back in Windows 8.1, but we suspect it may not be quite what you hoped for. That's because the Start button has returned, but not the Start menu. In Windows 8.1, clicking on the Start button by default simply takes you to the Start screen from any other screen. But you can c... Show More
  Use hidden international wallpapers and themes

When you first install Windows 7, it asks for your language, time and currency. Based on your responses, it installs a set of wallpapers and themes. If you choose English (United States) for your time and currency format, for example, the available desktop backgrounds and themes will include a Unite... Show More
  Twelve Things You Need to Know About Internet Privacy

Here are twelve essential points that everybody should know about privacy on the Internet. Keep these basic privacy concepts and practices in mind and you will be better able to guard your privacy and reduce intrusions into your life.

1. There is no such thing as 100% privacy on the Internet.
Yo... Show More
  Revert to Mountain Lion Spaces Settings

Many users will undoubtedly despise the new features of Spaces and Mission Control, but fortunately, you can revert back to the pre-Mavericks style of dealing with Spaces. To do this, navigate to System Preferences > Mission Control, and uncheck the option for “Displays have separate Spaces.”

 

 Latest Industry News...

Click Article Title to see News item.

  Apple patches Bash vulnerability on Macs

All of Apple's recent Mac computers are now safe from a security flaw that could potentially allow hackers to take over an operating system.

Read more at: http://cnet.co/YDYBCB
  Malvertising campaign delivers digitally signed CryptoWall ransomware

The cybercriminals behind the CryptoWall ransomware threat have stepped up their game and are digitally signing new samples before using them in attacks in an attempt to bypass antivirus detection.

Read more at: http://bit.ly/YDVpa6
  With Windows 9, Microsoft will try to put Windows 8 era behind it

After spending the past two years in damage control mode over Windows 8, Microsoft will officially begin a new era for its OS on Tuesday, when it’s expected to unveil a preview of Windows’ next major version during an event focused on enterprise customers.

Read more at: http://bit.ly/YDUoyK
  Use TestCrypt to recover corrupt TrueCrypt partitions

One of the worst things that can happen when it comes to encryption is data corruption. The problem here is that corruption may prevent you from accessing the data at all.

Read more at: http://bit.ly/1DSYS5c
  Manage autostart entries with Quick Startup

Startup programs can delay the system startup significantly. While that is less of a problem on fast systems that use Solid State Drives or Raid configurations, it is still recommended to only start programs that need to be available this way.

Read more at: http://bit.ly/1DSXM9A
  No, Microsoft isn't killing Windows 7 on October 31st 2014

Despite what many will have you believe, nothing bad is going to happen to your computer on October 31st. Your Windows 7 machine will boot just fine and continue to receive timely updates from Microsoft. So what exactly is this October 31st hoopla all about?

Read more at: http://bit.ly/1vov0rI
  Latest Firefox and Thunderbird updates plug CRITICAL SSL vulnerability

Mozilla Firefox needs patching urgently following the discovery that the open source browser is vulnerable to SSL man-in-the-middle attacks.

Read more at: http://bit.ly/YvZugu
  10 things to know about Ello, the ad-free social network

By now, you've probably heard of Ello, the invite-only social network garnering attention for its radical approach to social networking. Find out why the site is seeing 35,000 hourly sign-ups, and why people are so willing to join yet another social network.

Read more at: http://cnet.co/102GcAj
  Credit card breach that hit Jimmy John's is larger than originally thought

Signature Systems says the breach of its point-of-sales system that hit 216 Jimmy John’s sandwich shops is actually 50 percent larger than originally thought.

The company said Friday that an additional 108 restaurants that use its payment terminals were also hit. The additional locations are in... Show More
  Apple quickly replaces bungled iOS 8 update

Apple yesterday released iOS 8.0.2, a replacement for the botched update that shipped the day before but crippled iPhone 6 and iPhone 6 Plus devices by knocking them off their mobile carriers.

Read more at: http://bit.ly/102DXNv
  Yahoo will ring in the new year by killing its website directory

Yahoo will shut down its Directory service on Dec. 31, the company said Friday in a blog post. As for why, the company did not say much beyond this: "While we are still committed to connecting users with the information they're passionate about, our business has evolved and at the end of 2014, we wi... Show More
  Apple says most Mac users safe from Shellshock bug, promises quick fix

Yes, recent versions of Mac OS X are vulnerable to the critical "Shellshock" Bash bug revealed earlier this week, including OS X Mavericks -- but don't sweat it unless you're doing ninja-level Unix tricks with shell commands already.

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  Security Experts Expect Bash Software Bug to Be Significant

A newly discovered bug in the world’s widely used Linux and Unix operating systems could allow hackers to take control of hundreds of millions of machines around the world, according to security experts.

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  How to protect your PC against devious security traps

Securing your PC against the malicious wilds of the Web isn’t as simple as just keeping your antivirus software of choice up-to-date. In fact, the pervasiveness of security software has forced the bad guys to turn to increasingly clever tricks in their quest to “pwn” your PC.

But fear not!... Show More
  'Bigger than Heartbleed' Shellshock flaw leaves OS X, Linux, more open to a...

Well, this isn't good. Akamai security researcher Stephane Chazelas has discovered a devastating flaw in the Unix Bash shell, leaving Linux machines, OS X machines, routers, older IoT devices, and more vulnerable to attack. "Shellshock", as it's been dubbed, allows attackers to run deep-level shell ... Show More
  Windows PCs lose back-to-school sales to Chromebooks, Macs

Kids aren't the only ones who approach back-to-school season with a looming sense of dread. Computer makers count on returning students to goose PC sales, but the past few back-to-school seasons have been a bloodbath, offering no relief amid a protracted period of free-fall in the market.

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  The top 10 Windows 8 questions everyone asks

You’ve finally made the leap to Windows 8 (or, more probably, Windows 8.1), and a pretty big leap it was. Everything looks different. Everything acts differently. Even a simple task like shutting down your PC suddenly becomes a challenge.

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  How to stop autoloading programs in Windows 7 and Windows 8

Every time you boot Windows, a whole lot of programs load automatically. Some of them you need, while some of them are pointless. Here's how to trim the fat.

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  Why Microsoft needs to solve the Windows Store 'crap app' crisis before Win...

Two years into the creation of the Windows Store, Microsoft is facing up to the mess.

This week, the software giant removed 1,500 "misleading apps" from the Windows Store. New apps now face tighter guidelines, and Microsoft says it's putting more resources into identifying apps that "game the sy... Show More
  Windows 9 rumor roundup: Everything we know so far

Windows 9. Threshold. Or just plain Windows. Whatever Microsoft ends up calling its next operating system, it's shaping up to be another big change from the Windows that came before it.

Only this time, Microsoft is looking to mollify its user base—especially in the enterprise—instead of scari... Show More